Provider Network Manager

About Healix Health:

Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive.

We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value.

Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier.

About The Role

As Provider Network Manager, you'll manage the interface between Healix Health and consultants, specialists and practitioners operating within the private healthcare sector.

You'll play a key role in ensuring the Healix brand is well represented across the provider marketplace, and that providers understand and meet our expectations for delivering high-quality, safe and cost-effective care. This role combines relationship management, clinical insight, commercial awareness and data-driven decision-making.

What you'll be doing:

Provider relationship management:

Build Healix Health brand awareness across consultants, specialists and practitioners

Act as the primary point of contact for provider escalations and partnership discussions

Develop credible, trusted relationships with senior clinical professionals

Performance & quality management:

Work closely with clinical governance teams to address quality or performance issues

Engage directly with clinicians where issues are identified

Attend relevant industry working groups and share insight internally on changes to clinical coding and practice

Commercial & contractual oversight:

Lead the ongoing review of the Healix Reasonable & Customary fee schedule

Support negotiation, renewal and management of provider agreements and fee structures

Assist the clinical team with ad-hoc negotiations for complex or non-standard procedures

Identify opportunities to optimise the provider network, reduce unwarranted variation and improve patient value

Implement and manage group practice contracts and performance of key specialist networks

Operational coordination:

Support the delivery of clinical pathways and service development initiatives

Data & insight:

Analyse activity, financial and quality data to influence provider behaviour

Produce reports, dashboards and insight summaries for senior stakeholders

Identify trends, risks and opportunities within the provider network

Project & stakeholder management:

Lead or support projects related to network expansion, service transformation or pathway development

Collaborate with clinical, commercial, operations, marketing and finance teams

Represent provider management in cross-functional workstreams and external forums

About you:

Essential experience & skills:

Experience in provider or network management within private healthcare, NHS or medical services

Strong understanding of acute care environments and consultant/surgeon workflows

Excellent relationship management skills with senior clinical stakeholders

Ability to interpret clinical, operational and financial data

Strong organisational and problem-solving skills

Clear, confident written and verbal communication

Desirable:

Experience working directly with specialist or practitioner groups

Knowledge of UK private healthcare regulation, CQC standards and clinical governance

Commercial contract management experience

Understanding of value-based healthcare or pathway optimisation

Required Criteria

• Experience in provider or network management within private healthcare, NHS or medical services
• Excellent relationship management skills with senior clinical stakeholders
• Ability to interpret clinical, operational and financial data

Desired Criteria

• Experience working directly with specialist or practitioner groups
• Knowledge of UK private healthcare regulation, CQC standards and clinical governance
• Commercial contract management experience

Skills Needed

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Company Benefits

Commitment to career development

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities

Salary

Not disclosed