Data & Insight Analyst

About RSBC

The Royal Society for Blind Children (RSBC) believes that every blind young person should have the chance to live life without limits. We work with children, young people and their families to provide specialist education, practical support and life changing opportunities.

About the role

We are looking for a tenacious and curious Data & Insight Analyst. This role is at the heart of how we use data to drive change. You ll own our approach to data, insight and reporting across fundraising and services, making sure our systems work brilliantly, our data is trusted, and our reporting actually gets used.

In this role you ll turn information into actionable insight; spotlighting how our supporters engage with us, how our services make a difference, and where we can do better. Your work will help us make smarter decisions, provide better supporter experiences, and ensure stronger outcomes for blind children and young people.

This is a varied role that will require both hands on day-to-day data crunching alongside organisation wide collaboration and continuous improvement. If that sounds up your street, we d love to hear from you.

About you

You will be highly organised, analytical and improvement focused, with confidence to work across teams and explain complex stuff simply. You will have:

• Solid experience of end to end database management
• Excellent data analysis and interpretation skills
• The ability to produce visual reports, dashboards and reports, using data from different sources
• Strong problem solving and troubleshooting skills
• Outstanding attention to detail and commitment to data quality
• Great communication skills
• Most importantly, you will share RSBC s commitment to supporting blind and partially sighted children and young people to live a life without limits

Why work for us?

• Flexible and hybrid working
• The opportunity to shape how data and insight are used across the organisation
• A values driven organisation with a clear purpose and impact
• Other benefits include an Employee Assistance Program, Perkbox and a 3% contribution towards your pension

Key responsibilities

Data management & systems

• Act as the primary system administrator for RSBC s key databases
• Maintain high standards of data accuracy, hygiene and documentation
• Manage user permissions and secure access in line with data protection requirements
• Oversee integrations, imports, exports and API connections
• Lead on troubleshooting, system development and liaison with external providers
• Conduct routine data quality checks, audits, cleansing and deduplication
• Support month-end reconciliation, in collaboration with the Finance team
• Maintain accurate consent records and ensure regulatory compliance
• Advise colleagues on best practice and ethical data use

Insight & reporting

• Produce regular insight reports for teams across the organisation
• Develop KPI dashboards and visualisations to support decision making
• Analyse fundraising data including supporter behaviour, retention, conversion and lifetime value
• Analyse service delivery data including demographics, reach and outcomes
• Support impact measurement and reporting for funders
• Design, analyse and interpret surveys and evaluation data
• Proactively identify and communicate actionable insights

Development & improvement

• Identify opportunities to improve systems, workflows, automation and reporting
• Lead development projects to enhance how RSBC uses data
• Explore opportunities to build a single customer view across platforms