Business Support Administrator

Business Support Administrator Remote (West or North Yorkshire based) Full-time, reduced hours over 5 days considered circa £30,000 per annum (pro-rata for part-time) We are looking for a highly organised and proactive Business Support Administrator to join a growing electrical contractor, supporting the Managing Director and playing a key role in the day-to-day running of the business. This is a remote position, but you must be based in West or North Yorkshire to stay connected with the team and operations. If you're someone who enjoys variety, thrives on keeping things organised, and wants to be part of a business where your role will grow and evolve, this could be a great opportunity.The Role You'll work closely with the Managing Director, helping to keep operations running smoothly, customers well looked after, and jobs moving efficiently from enquiry through to completion Over time, you'll take ownership of key areas including customer communication, scheduling, and elements of the sales process.Key Responsibilities

• Managing customer enquiries, bookings and ongoing communication
• Coordinating schedules for engineers and ensuring jobs run smoothly
• Maintaining and updating CRM systems and job records
• Supporting quotes, follow ups and warm sales enquiries
• Ordering materials and liaising with suppliers
• Assisting with invoicing and general administrative tasks
• Supporting marketing activity and organising content
• Identifying opportunities to improve systems, processes and efficiency

About You

• Highly organised with strong attention to detail
• Confident communicator, both written and verbal
• Comfortable managing multiple tasks and priorities
• Proactive and able to spot gaps or inefficiencies
• Experience with CRM systems or job management tools would be beneficial
• Previous experience in a similar PA / Business Support / Exec Assistant role

Why Apply?

• Remote working with flexibility on hours
• Opportunity to grow with the business and shape your role
• Varied position with exposure across operations, sales and marketing
• Be part of a small, ambitious team where your contribution will be valued

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