German Speaking Coach & Trainer

Location: Bristol (Hybrid but office-based during probation)

Salary: £31,500 + bonus

Contract: Permanent, Full-Time

Hours: Monday Friday, shifts between 8am 9pm

Start Date: 18th May 2026 (you must be able to start by this date)

Our client is looking for a German-speaking Coach & Trainer to support performance, quality, and development across a busy customer-facing environment. This role is ideal for someone who enjoys developing others, improving processes, and driving high standards of customer experience.

The Role:

• Review customer interactions and identify areas for improvement
• Deliver coaching, feedback, and guidance to support team performance
• Support training and development initiatives across the wider team
• Identify trends and contribute to process improvements
• Work closely with team leaders and stakeholders to enhance service delivery

About You:

• Fluent in German and English
• Experience in coaching, training, quality, or customer service environments
• Strong communication and interpersonal skills
• Analytical mindset with great attention to detail
• Positive, proactive, and confident supporting others

This is an excellent opportunity to step into a role focused on people development and continuous improvement, with clear progression and a supportive team environment.