Operations Administrator

Do you have some office based experience, or perhaps experience working in a team within retail or hospitality and want to use these transferrable skills to move into an office role? If so we have a super opportunity for you to join a genuinely superb business in Gloucestershire working in an administration role as an Operations Administrator. This is a business we have worked with for a number of years, and they have a very low turnover of staff, due to the fantastic culture this business has. Would you like to be a part of this too?

They offer some genuinely great perks here, such as staff away days and social functions, with a benefits package that includes, Private Health Cover, 25 days holiday + bank holidays to start, free eye care, a 10% of salary annual bonus and a 10% non-contributory pension, death in service (x4 of base salary). And the benefits do not stop there, as they also offer a staff Employee Assistance program, and discounted membership investment opportunities as well as a further two days leave year fully paid to go and work for a charity of your choice. They also offer hybrid working too.

You will be provided with full training her to enable you to deal with receiving and handling enquiries/correspondence in relation to underwriting applications and sickness benefit claims for policyholders. You will also be responsible for the issuing and tracking of new applications and claim forms, preparing all received correspondence for the Underwriters and Claims Consultants and allocating as instructed. You will also take and make Inbound and outbound calls to request/chase information to assist with the assessment of new contract applications, contract amendments and claims.

As such you will need to have be a confident communicator, able to build rapour with customers over the phone, as well as a high level of attention to detail.

The team here are a nice friendly bunch, and are keen to find someone who will fit in with a work hard but have fun mentality.

A good standard of education with a minimum grade C GCSE, or equivalent, in Maths and English is also ideally needed too.

This is a truly fabulous opportunity to join a great local employer in Gloucestershire, who offer a warm and friendly working environment, working with a great team!

Office hours are 8:45am to 5pm and the salary on offer is £24,500 to £25,500, including all the benefits mentioned above, with them offering hybrid working. (You will need to be in the office 3 days a week)

If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment