IT Service Desk Technician: End-User Support & ITSM

  • Integrity Express Logistics, LLC
  • Newport, Gwent
  • Apr 18, 2026
Full time I.T. & Communications

Job Description

A logistics company in Newport is seeking an IT Service Desk Technician to support a range of technical issues from enterprise end-users both remotely and face-to-face. The ideal candidate should have experience with Service Desk operations and possess excellent communication skills. Responsibilities include troubleshooting workstation issues, performing system administration for Office 365, and documenting support steps. This full-time position offers opportunities for professional growth and contribution to the creation of technical documentation.