Global Head of CRM & Personalisation

  • Trainline
  • Apr 18, 2026
Full time Sales & Marketing

Job Description

A leading travel technology company in Greater London is seeking a CRM lead to enhance customer retention and value. The ideal candidate will have extensive experience managing CRM teams within a rapid-growth, tech-driven context. You will define strategies, spearhead initiatives across multiple markets, and leverage data-driven approaches to deepen customer engagement. The role offers fantastic perks and supports a hybrid working model, requiring 60% office presence over 12 weeks.