The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Working within the central End to End (E2E) Service Design Team, the BA ensures that the Census operates as a coherent, integrated, and user centred service across all business areas. This role collaborates with a wide range of stakeholders across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience.
The post holder may work across the full breadth of the high level Census design or specialise in particular business services-such as Field Operations, Communal Establishments (CE), Public Support, Contact Centre, Questionnaire Operations, or other core service components
ResponsibilitiesLead and manage investigations into business processes, information systems, functions, information flows, datastructuresand software development processes, using various technical, methodical, and consistent techniques.
Review existing system capabilities, develop use cases and information models, and align business requirements to specific capabilities of system development, including working with developers to ensure that user needs are met.
Define improvements to business processes, developing business cases to enable decisions to be made based on the benefits of the change.
Facilitate, understand, and communicate the project scope and work to assure the overall goal ismaintainedin creation of the product backlog.
Lead in defining solutions toreal businessproblems through influence, facilitation and communication and ensuring the end-to-end process is considered.
Shape and challenge business priorities and ways of working through collaboration with business and technology teams.
Elicit functional and non-functional requirements usingappropriate techniques, considering the nature of change and established practices.
Deliver at pace using the mostappropriate deliverymethodologies and adopting agile principles.
Develop suitable analysis models usingappropriate modellingtechniques, considering traceability, adherence to businessobjectivesand fitness for purpose.
Work with business and solution architects to ensure that the wider architecture considered when undertaking analysis work.
Assistdecision makers in gathering information to make informed decisions.
Promote a culture of assurance and security.
Help to quality assure test solutions and products.
Activelyparticipatein the Business Analysis community and broader communities to refine and develop standards, working practices, sharing of knowledge, and understanding.
Where appropriate and in line with divisional organisation practice, Line management of Business Analysts within the ONS community. In addition, SEO and Grade 7 roles will be required to provide coaching and mentoring to Junior Business Analysts.