Job Opportunity
We have a great opportunity for a GP assistant to join a forward thinking service in Nottingham. You will be working within a fantastic team that offers a wide range of benefits.
Responsibilities
- Assist the GP/clinical team by liaising with outside agencies (e.g., call on call doctors for advice or admission arrangements).
- Perform administrative components of clinical audits, working with the Lead GP to ensure completion and dissemination of results.
- Support clinical compliance and governance alongside the practice team.
- Carry out basic clinical duties such as monitoring blood pressure, body temperature, dipping urine, ECGs, phlebotomy, immunisations and wound care.
- Organise clinical post, prioritise for GP/clinical team, and signpost to other staff (e.g., clinical pharmacist).
- Extract information from clinical letters for coding and add to notes according to agreed protocols.
- Review laboratory results and act in accordance with agreed protocols.
- Arrange appointments, referrals, tests and follow up appointments for patients.
- Proactively contact patients to arrange appointments or follow ups.
- Complete basic forms and core elements for GP approval and sign off (e.g., insurance, mortgage, benefits agency forms).
- Attend and contribute to various internal and external meetings as requested.
- Ensure good working relationships with clinical and non clinical staff and report any problems to the relevant person.
Qualifications
- Reception or customer care experience (essential).
- Excellent communication skills, both spoken and written.
- Well presented.
- PC skills - basic Word, Excel and e mail.
- Ability to work within processes/procedures.
- Personable, polite and patient, with empathy for patients who may be anxious or difficult.
- Ability to remain calm in fraught circumstances.
- Maintain confidentiality and data security.
- Apply common sense when dealing with non standard situations.
- Adaptable and comfortable dealing with changing priorities.
- Flexible to work different shifts as required by business needs.
- Team player.
- Understanding of confidentiality and ability to use own judgment.
Benefits
- Pay rates above the national or London Living Wage - minimum £11 per hour nationally and £12.05 in London (2023).
- 27 days holiday a year (plus bank holidays) minimum for full time staff.
- NHS Pension scheme.
- Annual pay review for all staff; comprehensive induction programme.
- Continuous training and development.
- Other benefits such as discount cards, cycle to work schemes, travel season ticket loans and employee wellbeing services.