Trading Floor Desktop Support Engineer

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.

Provide L1/L2 desktop and application support to traders and other front office users

• Troubleshoot issues related to Windows 11, O365, Outlook, network connectivity and hardware
• Support and maintain trading turrets, dealer boards, and voice systems
• Rapidly troubleshoot Excel pricing sheets, including broken formulas, incorrect references, or data link issues
• Assist with market data add ins (Bloomberg API, ICE, CME add ins)
• Manage incident tickets and escape where appropriate
• Perform desktop builds, upgrades, and deployments using enterprise tools
• Support trading floor moves, device rollout projects, and hardware refresh plans
• Work closely with infrastructure, network, app support, and dev engineering teams
• Participate in shift patterns or on call rotations as needed
• Ability to create clear KB documentation

• 2-5+ years' desktop or trade floor support experience
• Strong understanding of Windows OS, Active Directory, Microsoft 365
• Advanced Excel debugging including formula tracing, named ranges, dependency checking
• Ability to communicate effectively with front office users
• Experience in a financial services or fast paced trading environment
• Basic understanding of ITIL processes
• Familiarity with Excel-based pricing models used in front office teams
• Turret / voice trading systems (Cloud9)
• SCCM/Intune
• PowerShell scripting
• Basic networking (DHCP, DNS, VLANs)
• Understanding of equities, FX, fixed income, or derivatives workflows
• ITIL Foundation
• SQL query building basic level

To find out more about Huxley, please visit

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC387148 England and Wales