Shift & Incident Lead - 24/7 Service Ops Champion

A leading financial technology firm in Swindon is seeking a Shift Lead in Service Operations. This role involves leading shift operations, managing incident handling, and ensuring high-quality service availability. Ideal candidates should have experience in IT service environments and skills in Jira, incident management, and strong communication. The position offers a competitive salary, a hybrid work model, and several benefits including medical coverage and a pension scheme.