Service Manager

As a Service Manager at our Balmedie care home, you will lead the service day to day, ensuring safe, consistent and high-quality care for older people while driving standards, stability and performance across the team.

This is a senior leadership role where your decisions directly impact the quality of care, team culture and overall success of the service.

What your day could look like

You will take full responsibility for the leadership and operation of the service, including:

• Leading, managing and developing your team to deliver safe, high-quality care
• Taking ownership of recruitment, supervision, performance management and workforce planning
• Managing budgets, staffing levels and resources with a strong focus on efficiency and quality
• Ensuring full compliance with regulatory requirements, policies and best practice
• Setting clear expectations and maintaining consistent standards across the service
• Building effective relationships with families, professionals and external partners
• Working closely with senior leaders to drive improvement and service development

About you

You are an experienced Service Manager or a confident Deputy ready to step up, with a clear track record of leading teams within a care home environment.

You must hold an SVQ Level 4 in Social Care and an H&SC LMC Award or equivalent, in line with SSSC requirements. Management experience within a care home setting is essential for this role.

You understand the realities of running a care service, including managing staffing pressures, maintaining standards and leading through challenge. You are organised, accountable and able to make decisions that support both residents and staff.

You are confident using digital systems and Microsoft Office, and able to manage budgets, staffing and operational priorities effectively. You lead from the front, set clear expectations and support your team to deliver consistently.

You must be registered with the SSSC, or willing to register, and be a member of the PVG Scheme or willing to join.

What you will gain

• Access to employee benefits including Perkbox and Blue Light Card
• Health cash plan and employee assistance programme
• Ongoing training and development opportunities
• Support to achieve and maintain required qualifications
• A supportive organisation with strong values and clear purpose

If you have the experience to lead a care home service and are ready to take full accountability for quality, performance and team leadership, we want to hear from you. Apply now to join CrossReach and take the next step in your leadership career.

We also offer you a range of benefits that you would expect from an organisation that support others.

Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.

But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk

Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.

ADDITIONAL INFORMATION FOR CANDIDATES

Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment ProcessCV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here -