£50k OTE (£35k basic + £15k uncapped bonus) Hybrid Office / Home, Full-Time
You've seen warm leads go cold because nobody followed up properly. You've thought, "this could be run better."
This is your opportunity to fix it.
You'll take ownership of our sales follow-up function, converting warm in-home design consultations into confirmed orders, while building and developing a high-performing team around you.
You'll start with one direct report and grow the team as the business scales. The process, standards, and structure are yours to shape.
"I haven't had the Monday blues since I joined, five years ago. You're trusted to do your job properly, and your ideas actually get listened to."
- David, Sales Consultant
What you'll be doing:
• Own performance across all post-consultation follow-ups, driving conversion and revenue
• Lead and develop the follow-up team, starting with one direct report and growing the function over time
• Work hands-on within the role from the outset, building a deep understanding of customers, objections, and process
• Stay close to the day-to-day activity as the team grows, leading from the front and maintaining high standards
• Design and refine follow-up processes, cadences, and messaging to maximise results
• Ensure every opportunity is progressed effectively, with no missed leads or drop-off
• Coach your team to improve confidence, consistency, and conversion
• Work closely with sales leadership to align the customer journey and feedback loops
Why work for us?
• £50k OTE (£35k basic salary + £15k uncapped bonus)
• Hybrid home / office working
• You'll inherit a live function and build it around your standards
• The follow-up process is yours to improve. There's no rigid playbook to follow
• A close-knit, supportive team where good ideas are heard and implemented quickly
• A growing business with strong demand, high-quality leads, and clear ambition
What you'll need:
• Experience leading or coaching a team in a sales or customer-focused environment
• Confidence owning a pipeline. Conversion rates, follow-up structure, and outcomes
• A builder's mindset. You see gaps in process and instinctively improve them
• Strong communication skills. Able to hold standards while keeping trust
• Comfortable being hands-on and leading from within the team