Job Title: Mobilisation Manager
Location: Office based / client site / some hybrid working
Job Purpose
The Mobilisation Manager is responsible for the successful planning, coordination, and delivery of new contract mobilisations both residential and mobile services. This includes ensuring all operational, commercial, financial, Health and Safety, compliance, and resource requirements are in place for a smooth transition from contract award to handover to the operational delivery team.
Key Responsibilities Mobilisation Planning & Delivery
- In depth understanding of key contract elements.
- Lead end-to-end mobilisation of new maintenance contracts across Healthcare, Commercial and Education sector portfolios
- Develop and manage detailed mobilisation plans using Monday system
- Ensure all milestones are delivered on time, within budget, and to agreed standards
- Coordinate contract handovers from bid/tender teams to operational delivery teams
- Working with Engineering Manager to drive efficiencies across existing portfolio
- Updating asset and PPM schedule's on contract renewals
Stakeholder Management
- Act as the primary point of contact for clients during mobilisation phase
- Build strong working relationships with clients, subcontractors, and internal teams
- Chair mobilisation meetings and provide regular progress updates both internally and client facing
Operational Setup
- Establish site operations, including staffing structures, rotas, and onboarding of engineers
- Ensure supply chain partners and subcontractors are procured and onboarded
- Oversee asset verification, surveys, and condition reports where required
Compliance & Governance
- Ensure all statutory and regulatory requirements are met (e.g. H&S, compliance documentation, risk assessments, method statements)
- Implement company policies and procedures across new contracts
- Ensure MRI system is set up with efficient asset grouping to enable efficient operational delivery
Commercial & Financial Control
- Work with commercial teams to track mobilisation budgets and costs
- Identify risks, variations, and opportunities during mobilisation
- Support accurate forecasting and reporting
- Working with finance department to determine and implement best financial contract setup for each contract
Systems & Processes
- Oversee setup of CAFM/helpdesk systems and reporting structures
- Ensure asset data, PPM schedules, and SLAs/KPIs are correctly configured
- Drive process standardisation and continuous improvement
People Management
- Support recruitment, onboarding, and training of operational teams
- Ensure staff are competent, inducted, and compliant with company standards
- Promote a strong health & safety culture
Key Skills & Experience
- Proven experience in mobilisation, project management and contract setup within building maintenance / facilities management
- Strong knowledge of UK compliance requirements (e.g. Health & Safety, statutory maintenance)
- Experience working with CAFM systems (e.g. MRI, Maximo, Planon, Planet)
- Excellent organisational and project management skills
- Strong stakeholder and client management abilities
- Commercial awareness and budget management experience
- Ability to manage multiple projects simultaneously
Qualifications
- Relevant Engineering of Building service qualification/ experience
- Project management qualification (e.g. PRINCE2, APM) - desirable
- IOSH / NEBOSH Health & Safety qualification - desirable
Key Performance Indicators (KPIs)
- Successful on-time delivery of mobilisations
- Client satisfaction during onboarding phase
- Budget adherence
- Compliance readiness at go-live
- Smooth transition to operational teams with minimal disruption
Additional Requirements
- Full UK driving licence
- Willingness to travel to sites IN southern UK
- Flexibility to meet project deadlines