We are partnering with a well-established business in Harrogate that is seeking a proactive Administrator to join their team. This is a varied and hands-on role, providing high-quality administrative support to both the office and clients.
Key Responsibilities:
- Manage front-of-house duties, including answering calls, directing enquiries, and welcoming visitors
- Coordinate meetings and maintain meeting room schedules
- Book and track work using internal systems (digital and paper-based)
- Prepare client documentation and support onboarding and compliance processes
- Maintain accurate records through scanning, filing, and document management
- Liaise with clients to obtain necessary records and documentation
- Support year-end processes and follow-ups with clients
- Process administrative tasks such as confirmations and invoicing
- Assist with credit control, monitoring outstanding payments
- Help with the submission of financial and tax-related documentation to relevant authorities
- Provide clients with key financial information, including payment details and summaries
- Support senior team members with email correspondence and document preparation
- Help maintain and improve internal systems and processes
- Provide basic payroll support (training provided), including client communication
- Assist with general office and facilities management, including supplies, maintenance, and overall upkeep
Requirements:
- Confident user of Microsoft Excel and Outlook
- Excellent telephone manner and confidence when communicating with clients
- Strong organisational skills and attention to detail
This is a fantastic opportunity for someone looking to develop their administrative career in a supportive and varied environment.