Change Lead

Job Title: Change Lead

Reporting to: Head of Transformation Programme Delivery

Our client is embarking on the most significant transformation of their in unit technology and processes in decades.

The Change Lead will be responsible for leading and managing the enterprise wide change initiatives ensuring the effective delivery of large scale transformation initiatives. Reporting directly to the Head of Transformation Programme Delivery, this role will be tasked with being the SME for change and driving Compass Group's change agenda, embedding change methodologies such as Prosci frameworks, and leading strategic change management efforts across multiple Transformation and change programmes.

The Change Lead will work as a core part of program delivery establishing a clear vision from as is into to be changes of ways of working, creating change readiness assessments and clear action plans for each stakeholder network. In addition the Change Lead will build a network of Change and Engagement champions to facilitate uptake of business change and transformation initiatives.

The role will ensure alignment with our client's cultural values and business goals while ensuring the successful adoption of new processes, systems, and ways of working.

• Change Leadership:
  • Develop and own change methodologies throughout all stages of program delivery, ensuring strategic alignment with transformation objectives.
  • Provide expert change management guidance to key stakeholders, ensuring that all transformation initiatives are delivered with a focus on business outcomes and operational success.
• Strategic Change Management:
  • Develop and implement enterprise level change management frameworks, methodologies, and best practices to guide transformation efforts.
  • Drive the adoption of new technology platforms and operational processes, ensuring that change is delivered with minimal disruption to business operations.
  • Act as a champion of change within the organisation, promoting understanding, engagement, and commitment across all business units.
• Stakeholder Engagement:
  • Build strong relationships with senior leaders, project teams, and key stakeholders to ensure effective engagement and communication throughout the transformation process.
  • Act as a trusted advisor to the Senior Leadership Team and wider leadership, ensuring buy in to the change agenda.
  • Drive a culture of collaboration and transparency across the organisation, ensuring that all levels of the business are engaged and aligned with transformation goals.
• Governance and Oversight:
  • Provide oversight on risk management and ensure that appropriate measures are in place to mitigate potential impacts on business continuity.
  • Deliver regular updates to the Head of Transformation Programme Delivery and collaborate with Program Leads to ensure accurate and high quality change management plans, milestones, key achievements, risks, and opportunities.
• Team Leadership and Development:
  • Foster a high performance culture within the delivery team, ensuring accountability, innovation, and continuous improvement.
  • Support the professional development of change engagement champions, promoting knowledge sharing networks and engagement groups.
• Cultural Integration:
  • Ensure that culture and values are integrated into all change initiatives, fostering a positive working environment for in unit teams.
  • Lead initiatives to enhance employee engagement, driving commitment to change at all levels of the organisation.
  • Ensure that the business is prepared for the cultural and operational shifts that accompany large scale transformation, with a focus on long term success.

• Proven experience in leading and managing large scale enterprise change initiatives, ideally in a global, complex organisation.
• Strong background in change management methodologies, tools, and frameworks (e.g., PROSCI, ADKAR, Agile Change Management).
• Experience in driving the adoption of new technologies and operational processes within large organisations.
• Strong leadership with a demonstrated ability to influence and engage stakeholders at all levels.
• Exceptional communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.