Job Description
Horticultural Manager (Garden Centre)
Location: East Surrey
Salary: Competitive (DOE)
Hours: 40 per week, alternate weekends
This is a great opportunity to join a well-established, family-owned garden centre group, taking a key role within the plant department of a busy and customer-focused site.
You'll be working closely with the Garden Centre Manager to support the success of the department, within a business known for its strong horticultural standards and positive working culture.
What you'll be doing:
- Supporting the day-to-day running of the plant department, ensuring strong commercial performance.
- Taking responsibility for the department in the absence of the manager.
- Stock control, ordering, and managing availability across the plant range.
- Working closely with product managers to optimise range and seasonal lines.
- Driving sales through excellent merchandising and customer interaction.
- Maintaining high standards of presentation and plant quality.
- Organising and supporting the team to deliver strong customer service.
- Handling customer queries and complaints in a professional manner.
What they're looking for:
- Excellent horticultural knowledge (key)
- Previous experience within a garden centre or DIY retail environment.
- Experience supervising or managing a team in a retail setting.
- Good commercial awareness, particularly around stock and sales.
- Confident, hands-on approach with strong customer focus.
- Comfortable using IT systems for stock and ordering.
Perks & Benefits
- Join a long-established, family-run garden centre group with an excellent reputation.
- Generous staff discount - up to 30% in-store and 50% in restaurants.
- Increasing holiday allowance with service.
- Annual discretionary Christmas bonus.
- Company pension scheme and Cycle2Work scheme.
- Ongoing training and development opportunities.
- Additional perks including birthday benefits and recognition schemes.
- Free onsite parking.
- Full benefits package available on request
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