Front Desk Leader: Guest Experience & Team Training

  • Soho House & Co.
  • Apr 13, 2026
Full time Administration

Job Description

A luxury hotel group in Greater London is seeking a Head Receptionist to lead the front desk team in providing exceptional service. In this role, you will supervise daily operations, train staff, and handle guest inquiries while ensuring a seamless check-in and check-out process. The ideal candidate has 2-3 years of experience in a supervisory role, excellent communication skills, and proficiency in hotel reservation systems. This position offers competitive compensation and various benefits, enhancing your career growth.