Soho House & Co.

Soho House & Co. is seeking a Health Club Receptionist in the UK to welcome members and guests and manage check-ins, bookings, and inquiries across health club services and facilities. You will work in a fast-paced wellness environment, ensuring a warm and professional experience with attention to detail. Ideal candidates have up to 2 years' experience in receptionist or front-of-house roles, strong communication, and comfort with booking and POS systems.

Soho House is seeking a Membership Operations Coordinator to support day-to-day and project work across the Soho House estate, including existing sites, new openings, Soho Support, payments and new systems. You will collaborate with Marketing Cloud, Salesforce and Soho Support and report to the Global Head of Membership Operations. The role involves working on CRM systems, membership processes, and cross-functional projects to improve member experience and operational efficiency.

The Role The Head of Learning & Development (UK Operations and Support functions) will set the strategic vision for organisational learning across the region, creating a culture of lifelong development that enhances capability, strengthens leadership, and prepares the business for the future. This role will oversee the full spectrum of the employee development lifecycle - from talent frameworks and assessment to development planning, succession management, performance optimisation, and feedback. With responsibility for leading a regional L&D team and working closely with senior stakeholders, the role will ensure alignment with global people strategy, while tailoring initiatives to meet the evolving needs of the UK & EU business, including driving innovation and embedding new technologies such as AI to transform the way we learn and work. Main Duties Strategy Delivery Define and champion the L&D strategy for UK with the People Director, aligned with business objectives and the global people agenda. Embed a culture of continuous learning, growth, and adaptability across all levels of the organisation. Anticipate emerging business and industry skills needs, integrating them into workforce planning and learning solutions. Entry Talent Programmes Collaborate with teams to curate a bespoke graduate programme that can be scaled and rolled out across all regions of the business Project budgeting requirements and create solutions for constraints that may impact delivery. Focus on apprenticeships, graduate programme, management in training and internships. Talent & Leadership Development Design and implement regional Talent Framework, ensuring clarity around capabilities, behaviours and growth pathways. Oversee talent assessment and development planning processes, enabling employees and leaders to identify and close capability gaps. Partner with Head of L&D EU, HR and Leadership teams to ensure robust succession planning and sustainable talent pipelines. Implement and manage 360 feedback processes to support leadership self awareness, development and high performance. Leadership & Organisational Development Drive the design and delivery of leadership development pathways, through programmes such as MIT and leadership apprenticeships, to strengthen manager and leader capability Design and launch a global mentorship programme that promotes cross-regional knowledge sharing, leadership readiness and inclusive growth. Oversee the Manager in Training (MIT) programme, ensuring consistency, quality, and alignment with business needs across regions. Lead learning initiatives for support office teams, including AI and digital transformation, to build future ready skills across the business. Collaboration & Influence Act as a trusted advisor to senior leadership, providing insights into talent development, organisational capability and succession planning. Build strong partnerships with functional leaders to align learning initiatives with business objectives. Collaborate with global L&D peers to shape global strategy while tailoring solutions for regional needs. Represent Soho House externally with training providers, universities and professional bodies to enhance our learning offering and employer brand. Team Leadership & Development Directly lead and develop a regional L&D team (3 L&D Managers in the UK), ensuring delivery excellence and consistency. Coach and mentor L&D managers, creating a high performance culture and supporting their career growth. Build capability within the L&D function to innovate, influence and deliver measurable business impact. Measurement & Impact Define success metrics for L&D initiatives, using data, feedback and business outcomes to demonstrate ROI. Continuously review and refine programmes to maximise organisational performance, employee engagement and long term growth. Required Skills/Qualifications Proven experience leading L&D strategy at regional or global level, with a focus on organisational and leadership development. Strong track record in designing and embedding talent frameworks, succession planning, and performance management processes. Experience implementing mentorship, leadership, and management development programmes at scale. Influential leader, able to shape thinking and gain buy in from senior stakeholders. Strategic thinker with operational excellence, able to deliver both vision and measurable impact. Experience working in hospitality operations is desired and delivering training and coaching in the hospitality industry is essential. Benefits Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Annual Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home In Office Dog Policy on Fridays Season Ticket Loan Christmas Office Closure In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House & Co is seeking a Chief Development Officer based in London to lead all global property development activities. You will own the development lifecycle from acquisition through design and construction for a growing portfolio of Houses, hotels and mixed-use sites worldwide, ensuring on-time, on-budget delivery and alignment with brand standards. You will consolidate regional functions into a single global model, establish approvals and financial frameworks, and report to the CEO and

The Chief Development Officer (CDO) is the single point of accountability for all property development activity across Soho House & Co worldwide. Based in London, the CDO owns the development lifecycle end-to-end. Inclusive of, Acquisition, Design and Construction for every new House, hotel and mixed-use site globally. The role is accountable for turning the group's growth strategy into a deliverable, well-governed pipeline with accountability for overall timescales. This newly consolidated role gives the business clear ownership of development outcomes - on programme, on budget, and on brand - from site identification through to opening handover. Given the scale and complexity of the US pipeline, deep, hands-on US development expertise is essential. Key Responsibilities Single point of accountability for global development Own the full development lifecycle end-to-end - Acquisition, Design and Construction - for every project globally, acting as the single escalation point for status, risk and decision-making. Consolidate currently fragmented regional development functions into one global operating model, with clear standards, governance and reporting into the Executive Committee and Board. Build and maintain a global pipeline tracker and reporting cadence that gives the CEO, CFO and Board a single, reliable view of every project's status, budget and risk. Establish and chair the global development approvals framework, including sign-off on development briefs and budgets ahead of Board submission, and set financial authority levels for regional development teams. Acquisition & site strategy Lead site identification, feasibility and appraisal for new Houses and related developments, partnering with Real Estate, Finance and Operations. Structure and negotiate development agreements, leases, joint ventures and construction contracts with landlords, developers and investment partners. Own capital appraisal and investment-case development for new sites, working closely with Finance on returns, funding and board approval requirements. Own legal due diligence and negotiate global Framework Agreements with preferred contractors, consultants and suppliers, ensuring consistent commercial terms across markets. Design & construction Oversee design development and construction delivery across all markets, ensuring every project is true to Soho House brand, design language and member experience standards. Set and enforce global development standards, playbooks and specifications, adapted appropriately for local planning, building and cultural context. Manage architects, designers, general contractors and specialist consultants, ensuring robust project controls on programme, cost and quality. Programme, budget and risk ownership Hold end-to-end accountability for capital budgets across the global development portfolio, including cost control, forecasting and variance management. Identify, own and mitigate development risk - planning, regulatory, construction and commercial - across multiple jurisdictions and legal frameworks simultaneously. Ensure robust health & safety, sustainability and compliance standards are embedded in every project from design through to completion. Establish and own a global change-control framework, ensuring material scope, cost or programme changes are escalated, approved and tracked consistently across every project and region. Own the development-to-operations handover process globally, ensuring operational readiness and pre-opening requirements are consistently met before launch. Global market leadership Act as the senior executive owner of the global development pipeline, bringing direct, current expertise in global planning, permitting, construction and delivery models. Build and maintain relationships with global developers, landlords, contractors and local authorities to support continued growth. Build, lead and develop a high-performing global development team, including regional leads across EMEA, the Americas and APAC. Act as a credible, senior voice with the Board, investors, joint-venture partners and external advisors on all matters relating to development. Partner closely with the CEO, CFO, Chief Membership Officer and regional Managing Directors to ensure development plans align with commercial and brand strategy. Chair a global development steering committee - bringing together regional leads, Finance and Operations - as the standing forum for reviewing pipeline status, risk and decisions. Experience Required We are looking for a senior development leader with a strong track record in complex, multi-site, global real estate or hospitality development, and genuine credibility operating at Board level. 20+ years' experience in property, real estate or hospitality development, including significant time at Director or C-suite / Executive Committee level. Proven delivery of complex, global development programmes - multiple concurrent projects, across multiple countries, legal systems and construction markets. Deep, current US development expertise - planning, permitting, construction procurement and delivery models in key US markets - is essential, not preferred. End-to-end development background spanning acquisition, design and construction (A/D/C), rather than a single specialism within the development lifecycle. Multi-disciplinary development business with a proven track record of hospitality success. The individual will be able to showcase premium projects working with practical experience to bring to the table. Background from a comparable luxury or lifestyle hospitality brand would be advantageous (for example Rosewood, Four Seasons, Capella or Edition) or a major branded hotel group (for example Hilton or Marriott), or an equivalent premium real estate developer. Strong commercial and financial acumen - comfortable owning multi-million-pound capital budgets, investment appraisals and Board-level reporting. Demonstrated people leadership - has built and led global, multi-regional teams and can operate as a credible, unifying leader across a historically fragmented function. Executive presence and stakeholder management - able to represent development at Board level and manage relationships with landlords, JV partners, contractors and regulators. Willingness to travel extensively, with regular time in the USA and other regional markets, while being based full-time in London.

Soho House & Co. is looking for a Global Brand Relations Director to manage relationships with its top corporate partners. This role involves increasing revenue streams across private hire, bedrooms, and experiences while ensuring a first-class client experience. The ideal candidate will have extensive experience in managing global brand partnerships, negotiation skills, and the ability to work with senior executives. Joining Soho House offers competitive compensation and a variety of unique perks.

The Global Brand Relations Director will own and grow Soho House's relationships with its most valuable global brand partners, driving significant commercial revenue across private hire, bedrooms, travel, memberships, brand-owned experiences and events. This role will serve as the senior global lead for the company's top-spending corporate accounts, creating a world-class client experience while identifying new opportunities to deepen engagement and unlock revenue growth. The successful candidate will combine strong commercial instincts, unbeatable sales acumen, global relationship management expertise, and a deep understanding of culture, hospitality, luxury, and the way large-scale global brands work internally. Main Duties Global Brand Partnership Leadership Act as the senior global relationship lead for Soho House's top 50 highest-spending corporate partners. Develop and execute strategic growth plans for each account to increase annual spend and partnership value. Build trusted relationships with senior decision-makers across marketing, partnerships, events, communications, talent, and executive leadership teams. Ensure Soho House remains the preferred hospitality, travel, events, and membership partner for key global brands. Identify opportunities to expand partnerships across multiple Soho House business lines and regions. Create bespoke partnership solutions that deliver mutual commercial and brand value. Revenue Growth & Commercial Performance Own revenue targets across the global corporate partnerships portfolio. Deliver a minimum 30% year-on-year growth in spend from top 50 brand partners. Proactively identify and convert new revenue opportunities across: Private hire and events Bedrooms and group bookings Lead negotiations on high-value commercial agreements and long-term corporate partnership contracts. Develop pipeline visibility and forecasting across all major accounts. Cross-Functional Leadership Partner closely with regional sales teams, private hire leaders, membership teams, operations leaders, and marketing partnerships teams. Ensure alignment between global commercial priorities and local execution. Create a consistent approach to managing strategic accounts across all regions. Act as the central point of coordination for major global brand opportunities to drive towards 'corporate partnerships' with brands. Drive collaboration between teams to maximise commercial outcomes and client satisfaction. Global Systems, Reporting & Performance Management Partner with Digital, Finance, Commercial, and Operations teams to create a global framework for tracking brand activity and spend. Develop dashboards and reporting tools to monitor performance across all Houses globally. Establish clear KPIs for account growth, retention, client engagement, and revenue generation. Provide regular (weekly) reporting and insights to executive leadership. Use data and client insights to inform growth strategies and resource allocation. Client Experience & Service Excellence Champion a best-in-class global client experience across every touchpoint. Work closely with House General Managers, events teams and operational teams to ensure exceptional delivery of events and experiences for brands. Ensure consistency of service standards across all locations. Act as an escalation point for key partner relationships. Continuously gather feedback and identify opportunities to improve the partner experience. Executive Stakeholder Management Build meaningful relationships between Soho House leadership and senior executives within partner organisations. Facilitate introductions, networking opportunities, and strategic engagements. Coordinate executive-level meetings, events, and relationship-building initiatives. Create opportunities that strengthen long-term strategic corporate partnerships and increase commercial value. Partner closely with the Global Revenue and Bedroom Director on key initiatives Strategic Development Identify emerging industries, sectors, and brands that align with Soho House's cultural positioning. Evaluate new partnership models and revenue streams. Stay ahead of trends in hospitality, luxury, culture, entertainment, experiential marketing, and brand engagement. Establish Soho House as one of the world's most sought-after hospitality and cultural partners for global brands. Must Haves Global Brand Relationships Extensive experience managing global strategic accounts and multinational corporate brand partnerships. Existing network of senior contacts across global brands, agencies, luxury, fashion, beauty, technology, entertainment, automotive, finance, and consumer sectors. Proven ability to build and maintain relationships with C suite and senior marketing decision-makers internationally. Proven history of generating significant commercial revenue and exceeding ambitious sales targets. Experience owning and growing a high value client portfolio. Strong negotiation and deal making capabilities. Experience managing large budgets, revenue forecasts, and commercial performance metrics. Demonstrated ability to build, scale, and grow a business function, vertical, or client portfolio. Comfortable operating in a fast moving, entrepreneurial environment. Ability to identify untapped opportunities and convert them into scalable revenue streams. Strategic thinker with a hands on approach to execution. Strong sense of ownership, accountability, and commercial ambition. Understand instinctively Soho House and its brand value and unique ability to partner on a global scale with some of the world's most premium brands. Deep appreciation of the Soho House brand DNA, member experience, and cultural positioning. Experience Required 10+ years in corporate brand relations, luxury hospitality, experiential marketing, media, entertainment, lifestyle, or adjacent industries. Experience working with premium, luxury, or membership based brands. International business development experience across North America, Europe, the Middle East, and Asia Pacific. Existing high level executive network within creative industries, entertainment, fashion, technology, media, and luxury sectors. Experience working directly with founders, executive leadership teams, and boards. Strong understanding of the intersection between hospitality, culture, community, and commerce. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Annual Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home In Office Dog Policy on Fridays Season Ticket Loan Christmas Office Closure In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

The Senior Treasury Manager sits within the Group Finance Shared Service Centre in Milton Keynes and reports to the Group Financial Controller. The role is responsible for the compliance, control and day to day management of treasury activities across a complex multinational hospitality group, including group cash operations, bank account governance, banking mandates, treasury administration and consolidated treasury reporting. This role will ensure the Group maintains sufficient liquidity across UK and international entities, operates efficient banking structures, manages financial risk in line with approved treasury, tax and accounting policies, and maintains strong internal controls over banking access, payments and cash movements. The role provides excellent exposure across the business to local finance teams, tax, legal, FP&A, IT, internal audit, external auditors and banking partners. It will also lead and develop a small treasury team of 1 3 people while supporting process improvement, automation and standardisation across treasury activities. Key Responsibilities Own the operational management of Group treasury activities, ensuring processes are controlled, documented, timely and compliant with Group policy. Lead global cash positioning, short term cash flow forecasting (rolling 13 weeks) and working capital visibility across all local and international entities. Support the Commercial Finance team on medium- and long-term cash flow forecasting and liquidity planning. Manage the bank account lifecycle, including account openings and closures, banking mandates, authorised signatory updates, KYC packs, bank documentation, online banking platforms and periodic user access reviews. Maintain robust controls over payments, intercompany funding, cash pooling, sweeping, bank reconciliations and treasury-related master data. Act as a key relationship partner for all banking partners, supporting negotiation and renewal of banking services, facilities, fees and account structures. Identify, assess and manage foreign exchange, interest rate, counterparty and liquidity risks, supporting hedging strategies in line with approved tax, accounting and treasury policies. Manage external debt and facility administration, covenant compliance, interest schedules, guarantees, letters of credit, bank fees and other treasury instruments as required. Prepare consolidated treasury reporting for the Group Financial Controller, CFO and senior leadership, including cash, debt, short term (rolling 13 weeks) liquidity and forecast accuracy, FX exposures, bank accounts and key control metrics. Ensure compliance with treasury policies, delegated authority limits, regulatory requirements, internal control standards and audit requirements, including support for internal and external audit workstreams. Support transformation projects such as bank rationalisation, payment process improvement, payment factory/shared service activities, ERP/TMS implementations and treasury control enhancements. Own and update treasury policies, standard operating procedures, control matrices and bank-account governance documentation. Oversee treasury management systems and banking portals, including Kyriba or equivalent TMS, driving automation, standardisation, data quality and system optimisation. Partner with tax, legal, accounting and local finance teams on intercompany loans, dividends, funding flows and other corporate transactions. Manage, coach and develop a small treasury team of 1 3 people, setting clear objectives, reviewing performance and building treasury capability within the shared service centre. Other activities and projects as assigned by the Group Financial Controller or CFO. Merchant acquiring and card payment acceptance: ownership of acquiring relationships, settlement and chargeback/fee management. Investment of surplus cash and interest income optimisation within policy. Sanctions and AML screening over payments and counterparties, given the multinational payments base. Treasury accounting under US GAAP and hedge accounting. Board and Audit Committee treasury reporting. Experience required You will likely hold a relevant professional qualification such as ACT/MCT or ACA, or have equivalent corporate treasury experience gained in a multinational environment. Significant experience in corporate treasury, cash management or treasury operations within a fast paced multi site or multinational business; hospitality, retail, consumer services or shared service centre experience would be beneficial. Strong knowledge of liquidity management, cash pooling, banking products, bank account administration, banking mandates, FX hedging, interest rate risk, debt facilities, guarantees and treasury controls. Proven experience managing a complex portfolio of bank accounts, online banking platforms, KYC requirements, authorised signatories, user access controls and treasury compliance activities across multiple entities and currencies. Experience preparing treasury reporting for senior finance leadership, with the ability to explain cash, debt, risk and liquidity matters clearly to non treasury stakeholders. Hands on experience with treasury management systems, with Kyriba desirable, alongside advanced Microsoft Excel and ERP exposure such as Oracle, SAP or similar platforms. Demonstrable control and compliance mindset, with experience designing, operating and improving treasury processes, governance documentation and audit ready controls. You will need to be confident in dealing with senior stakeholders, banks, auditors and cross functional teams, with strong written and verbal communication skills. Previous experience managing or supervising a small team is desirable, with the ability to coach others, prioritise effectively and deliver to demanding deadlines. The successful candidate will be pragmatic, hands on and resilient, with strong attention to detail, sound judgement and the ability to improve processes in a complex and evolving organisation. Benefits Annual Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home In Office Dog Policy on Fridays Season Ticket Loan Christmas Office Closure In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House & Co. is looking for a Senior Treasury Manager to oversee treasury activities across its multinational operations. The successful candidate will manage cash operations, bank account governance, and financial risk, ensuring compliance with treasury policies. This position involves leading a small treasury team while collaborating with various finance departments to maintain liquidity and optimize banking structures. A relevant professional qualification and significant treasury experience in a multinational environment are essential.

Soho House & Co. in Greater London is seeking a Runner to ensure smooth service between kitchen and front-of-house teams. The role requires excellent food and beverage knowledge and 2-3 years of experience in high-end dining. Responsibilities include delivering orders promptly, maintaining cleanliness, and developing relationships with members. The position offers competitive perks including a health cash plan, team meals, and discounts on food and drink.

At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front of house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. . Y our main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members' tables, acting as a point of contact between the kitchen/bar and the floor. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members. Maintain a spotless, pristine work environment Provides service to and is accountable for an assigned section. Develop relationships with members to provide personalized service. Polishing cutlery ensuring they are ready for service. Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc) Perform opening and closing procedures including but not limited to the set up and break down of stations. Ensure all service equipment is handled carefully and stored correctly. Maintain a spotless and pristine working environment. Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings. What we are looking for 2-3 years in a similar high end dining environment Excellent food and beverage knowledge, including wine service Strong interpersonal and teamwork skills with a hands on approach Confident, polished, and professional demeanour Exceptional communication and organisational skills Familiarity with POS systems and reservation software The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.