Quality and Compliance Manager

Overview

Quality & Compliance Manager Runcorn HTC Health

We're searching for a Quality & Compliance Manager to join our team in Runcorn, Cheshire.

If you're passionate about quality, love the detail that makes great products stand out, and want to work with some of the UK's most recognised health and wellbeing brands, this could be your next move.

At HTC Health, we're better KNOWN for producing some of the UK's favourite supplements from delicious gummies, softgels, and capsules that power brands like Known Nutrition, Boots, MyVitamins, Hippy Turtle, Superdrug, Revolution Beauty, and CurrentBody. You've probably seen our products before just without realising it!

Our purpose-built cleanroom facility in Runcorn is where the magic happens. Every product that leaves our site meets the highest standards of quality, safety, and compliance - and that's where you come in. You'll take the lead in maintaining our BRC AA accreditation, driving high standards across every department, and embedding a strong culture of quality and compliance throughout the business.

Your role

You'll lead audits, build relationships across departments, deliver training, and make sure we stay fully compliant with UK and EU supplement regulations. It's a hands-on, varied role that sits right at the heart of a growing and fast-paced business.

What we're looking for

We're after someone who brings a solid background in food, supplements, or pharmaceutical quality management and thrives in an environment where no two days are the same. You'll need:

• A strong understanding of BRC and GMP standards
• Experience in bonded warehouse operations and knowledge of related regulations
• Proven experience in ISO implementation and auditing
• Confidence managing QMS systems and driving process improvements
• Excellent communication skills and a collaborative mindset - someone who can influence, support and get things done

What's in it for you

• Competitive salary
• Medical Insurance (CashPlan)
• 50% discount on HTC products
• Free on-site gym
• Secure on-site parking
• 33 days annual leave (including bank holidays)
• Shared success bonus & company pension

Runcorn Full time, permanent

ATS Job Specification - Quality & Compliance Manager

Job title: Quality & Compliance Manager

Location: Runcorn

Contract: Full time, permanent

Reports to: Operations Director

Role overview

The Quality & Compliance Manager will lead quality assurance and compliance across the HTC Health site in Runcorn. The role ensures the business maintains its BRC AA accreditation and meets all regulatory, legal, and customer requirements. It's a key position that helps shape a culture of compliance, improvement, and operational excellence across all areas.

• Maintain the site's BRC AA accreditation and ensure audit readiness at all times
• Manage the full audit process including preparation, delivery, and follow up
• Stay informed on BRC, GMP, and UK/EU supplement regulations and implement updates when needed
• Oversee the Quality Management System and ensure documentation remains current
• Carry out internal audits and make sure corrective and preventive actions are completed on time
• Build relationships with certification bodies, auditors, and regulators
• Support additional accreditations such as ISO or customer-specific standards
• Ensure bonded warehouse compliance in line with HMRC requirements
• Deliver training and coaching to promote awareness and accountability
• Work closely with production, supply chain, and technical teams to embed compliance
• Liaise with supplier QA teams to maintain accurate specifications and documentation
• Support import and export documentation, manage complaints, and approve final product artwork

Skills and experience

• Experience in a quality or compliance role within food, supplements, or pharmaceuticals
• Strong understanding of BRCGS standards and audit management
• Working knowledge of GMP and UK/EU regulatory frameworks
• Experience managing QMS and implementing process improvements
• Confident communicator who can influence and engage teams
• Detail focused and highly organized
• Desirable experience in bonded warehouse compliance or ISO accreditation

What we offer

• Competitive salary
• Medical insurance (CashPlan)
• 50% discount on HTC products
• Free on-site gym
• Secure parking
• 33 days annual leave including bank holidays
• Shared success bonus scheme
• Company pension
• Death in service benefit at two times annual salary

About HTC Health

HTC Health is one of the UK's leading suppliers of vitamins, minerals, and supplements. We work with well-known brands such as Boots, Superdrug, Revolution Beauty, Known Nutrition, MyVitamins, Hippy Turtle, and CurrentBody, providing bespoke formulations, bulk ingredients, and private label services. Our Runcorn cleanroom facility produces gummies, capsules, and softgels in popular flavours including pomegranate, raspberry, blackcurrant, yuzu, and apple cider vinegar, serving customers across the UK and Europe.