Administrator Manchester Living Well/Neighbourhood Mental Health Teams

We are excited to welcome applicants to join our Living Well/Neighbourhood Mental Health Teams across the City of Manchester. Living Well is a service co-designed by people with lived experience and key partners, designed to bridge the gap between existing primary and secondary care services. Working in partnership with GMMH and VCSE organisations we offer a service which is trauma informed, holistic, person led and community based.

The post holder will be required to provide a confidential secretarial and administrative service to the Living Well Team. The post holder will also be responsible for a range of supporting activity such as managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner.

We take flexible working seriously and are keen to have flexible working discussions with applicants. Living Well is fully committed to supporting applicants with lived experience in all posts. Our administrators are often the first voice a service user hears so it is essential that you are able to offer a warm welcome and calm presence.

• Provide admin support to the Living Well team in relation to correspondence with service users and entering data on our clinical systems.
• Support the team with rotas and room bookings.
• Deal with all incoming and outgoing mail: processing, distribution and responding as appropriate.
• Support the team to make onward referrals.
• Support the team with recording outcome measure data.
• Co coordinate and facilitate the dissemination of information to and from the team.
• Produce minutes from various meetings as required.
• Log referrals as per the requirements of the team.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.