Service Assurance Lead - ITSM Go-Live Expert

A leading recruitment agency in the UK is looking for a Service Assurance Specialist for a 3-month contract in Cambridge. The ideal candidate will have over 10 years of experience in IT Service Management, focusing on ensuring new services meet high-quality standards and smoothly transition into operations. Responsibilities include leading service assurance processes, supporting delivery teams, and defining performance metrics. Applicants should possess strong stakeholder collaboration skills and ideally hold an ITIL 4 certification.