Personal Assistant - Planned Care Management Team

Personal Assistant - Planned Care Management Team

We are seeking an experienced Personal Assistant to support the Senior Management team, within the Planned Care and Cancer Services Team.

The role requires the successful candidate to provide support to the General Manager/Head of Nursing, across a full range of their responsibilities, acting as the main channel of communication to the Planned Care, both within the Health Board. The successful post holder will need to be able to travel to all sites within the Health Board if required.

Complex diary management is a part of the role, which will include being able to analyse requirements and prioritise at very short notice, due to constantly changing circumstances.

Werequiresomeone who isenthusiastic and motivatedand able to work toa very highstandard of accuracy. An exceptional eye for detail and excellent organisational skillsareessential for this role and the successful candidate will be expected todemonstrate initiative in planning their own workload, in a way that supports the work of the Senior Management team and the team.

Excellent communication skills are also essential to enable you to respond professionally; you willbe requiredto develop effective relationships with a wide range of staff.

An essential element of the role is comprehensive minute taking, as is the preparation of draft agendas and action plans. We are therefore looking for candidates who have experience in these areas.

Main duties of the job

Main duties of the job:

• Provide comprehensive PA and administrative support to senior managers.
• Manage diaries, organise meetings, and prepare documents and reports.
• Act as the first point of contact for key stakeholders, both internal and external.
• Handle confidential and sensitive information with professionalism.
• Support smooth service delivery by anticipating needs and prioritising effectively.

A more detailed person specification can be found within the job description attached. If you are ready for a rewarding role where your skills will truly make an impact, we would love to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 22/04/2026.

Person Specification Qualifications & Knowledge

• Level 3 Qualification (e.g. A Level, AS Levels, NVQ3) or equivalent
• Evidenced experience of a full range of duties working in an administrative / office environment
• Knowledge of specialist NHS/ Organisational terminology
• Secretarial training
• Educated to diploma level

Experience

• Experience of working as a Personal Assistant to a Senior Manager (or demonstrable transferrable skill set)
• Experience of working in a busy complex environment
• Experience of using Microsoft Office packages (including MS Teams)
• Experience of working in a large complex organisation.

Language Skills

• Welsh speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.