Medical Receptionist

We are looking for a medical receptionist to join our friendly team in providing a high standard of service to our patients. Excellent customer service skills are vital for this role. We expect the successful candidate to be able to work well as a team and be good at working under pressure. You will need to be a team player and be able to work well in a fast-paced environment.

Desirable experience in general practice but not essential for the right person. The role includes:

• Handling telephone calls
• Digital enquiries from patients including working closely with our Triage Doctor
• Care navigation

The Ross Practice is located in Harlow with easy access to the M11 and train services.

We are made up of 4 Partners, Management team, extended clinical team, nursing team, and a supportive administration team.

We work closely with our PCN (Harlow South)

CQC 'good' rating.

We are a SystmOne Practice which also operates AccuRx and Ardens.

If you would like to discuss more please contact Cheryl Glenister, Deputy Practice Manager on

We look forward to welcoming a new member to our team.

• Handling telephone calls
• Digital enquiries from patients including working closely with our Triage Doctor
• Care navigation

• General Practice Experience
• Use of Clinical Systems

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.