Mortgage Administrator - London
Are you an experienced mortgage administrator who loves everything mortgages?
Join our client, a high-end, boutique financial services brokerage in London that works on complex, high-value cases and serves discerning clients.
This is a fast-paced, collaborative environment where precision, client care, and specialist knowledge are prized. You'll be part of a team helping clients whose financial lives are sophisticated and often cross-jurisdictional.
Responsibilities
- Key mortgage applications and manage them through the full lifecycle, from submission to lender offer.
- Liaise proactively with lenders, solicitors, clients, and internal stakeholders to drive momentum.
- Prepare and maintain client files, documents, and compliance records to exacting standards.
- Undertake product research and support consultants in preparation for client meetings.
Experience required
- At least three years' experience in mortgage administration, ideally in specialist or complex cases.
- A career administrator who does not desire to move into advice.
- Confident in keying applications, structuring files, and handling issues quickly and decisively.
- Excellent communication skills - polished over the phone, in writing, and with high-net-worth clientele.
- Strong client service mindset and can operate with high discretion.
- Team player who also uses initiative when things get busy.
- CeMAP qualification is a plus, but not essential.
Up to £45,000 basic salary (dependent on experience) + bonus & benefits