Team Administrator - Community Support Team

  • NHS
  • Apr 10, 2026
Full time Administration

Job Description

Team Administrator - Community Support Team

We are looking for organised and efficient persons to provide admin/clerical support to the Adult Neurodevelopmental Services within Derbyshire Healthcare NHS FT.

Based at St Andrews House 0.8 wte per week

Successful applicants will be able to demonstrate excellent communication skills; an eye for detail and accuracy; previous evidence of working in an administrator role (this would normally equate to 2 years); knowledge of Microsoft Office and the ability to work both independently and as part of a team. Duties will vary and may involve message taking; typing of letters and reports; Organising Meetings and diaries via Outlook, preparing agendas and taking notes at meetings etc. You will be handling information that will be sensitive.

Main duties of the job

A good working knowledge of EPR is desirable. Working under minimum supervision you will have the ability to prioritise and manage workloads in order to meet required standards and deadlines.

You would be supporting across the Adult Neurodevelopmental Service, and may be required to work across bases as need arises.

We would encourage you to read the Job Description and Person Specification for the core skills and experience we are looking for. Your individual level of skill will be tested at interview.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

Yearly appraisal and commitment to ongoing training

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

  • "Team Administrators underpin the whole service by doing ordinary things extraordinarily well. The role can be challenging, but is never a chore when you work with such positive and supportive colleagues". LR team admin for ANS.
Job responsibilities

Responsibility for administering and supporting the SPoA process in the Community Support Team referral meeting.

Work alongside the SPoA team in processing incoming referrals and signposting to clinical pathways in consultation with the lead clinician.

Ensure timely input of referrals and timely completion of tasks relating to SPoA liaising with clinical operational leaders regarding issues arising regarding the process. Ensuring timely signposting and compliance with required waiting times.

Accurate recording/registering of referrals via EPR and recording of outcomes. Communicating and acknowledging requests, advice and outcomes to referrers and others regarding clinical decisions relating to referrals.

Manage Choose and Book e-referrals and liaise effectively with GP practices.

Produce documents, charts, tables etc., by use of Microsoft IT packages e.g. Powerpoint, Word, Excel, Access and disseminate information via email.

Taking of notes in a range of professional multi-disciplinary meetings as requested by nominated supervisor / manager.

Person Specification Attainments/Qualifications
  • RSA III/OCR Typewriting/Text Processing/Word Processing or equivalent qualification or demonstrable experience (which would normally equate to 3 years)
  • GCSE grade C or equivalent In English Language
  • nformation Technology Qualification (ITQ) at Level 2 or above (e.g. OCR; NVQ; ECDL; CLAiT Plus; BTEC; etc.)
  • ECDL
Skills
  • Excellent verbal and written communication skills
  • Professional approach and be able to liaise and communicate at all levels within the organisation
  • Awareness of the requirement of confidentiality
  • Ability to travel between bases as and when required
  • NHS Experience
Knowledge and Experience
  • xperience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel and PowerPoint
  • Experience of Administrative/secretarial duties in an office environment (this will normally equate to 2 years)
  • Ability to work on own initiative and without direct supervision within procedural guidelines
  • Experience of using electronic patient record system
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.