Business Support & Quality Administrator

  • Nigel Wright Group
  • Gateshead, Tyne And Wear
  • Apr 09, 2026
Full time Administration

Job Description

The RoleAre you an organised and proactive administrator who enjoys variety and working across different departments? This role offers the chance to combine essential business support duties with structured quality-focused administrative tasks in a small, friendly, and fast-paced environment.OverviewThis varied full-time role involves maintaining accurate documentation, supporting internal processes, and ensuring smooth day-to-day operations. It suits someone who enjoys a mixture of administrative responsibilities, working with colleagues across the business, and supporting quality-related systems.Key ResponsibilitiesQuality Administration
  • Maintain and control documentation in line with ISO 9001:2015 requirements
  • Support internal and external audit preparation, ensuring records and evidence are well organised
  • Update and manage quality records, procedures, logs, and compliance documentation
  • Assist with tracking non-conformances, corrective actions (CAPA), and continuous improvement activities
  • Liaise with colleagues across departments to ensure processes are followed consistently
  • Support updates to internal procedures and contribute to review meetings and audit schedules
Business Support & Administration
  • Provide day-to-day administrative support across operations, finance, and general office functions
  • Handle incoming calls, emails, and enquiries professionally
  • Maintain filing systems, registers, documentation logs, and operational records
  • Prepare reports, correspondence, meeting packs, and internal documents
  • Assist with diary management, scheduling, and meeting coordination
  • Support basic finance administration such as invoice processing and data entry
  • Oversee office supplies, site coordination, and general ad-hoc tasks
The PersonThe Ideal CandidateEssential
  • Experience working within an ISO 9001:2015 environment
  • Strong understanding of document control and audit preparation
  • Excellent administrative skills with strong accuracy and attention to detail
  • Confident communicator who can work effectively with multiple departments
  • Highly organised, able to manage competing priorities
  • Proficient in Microsoft Office
  • Positive, proactive attitude and comfortable working within a small team
Desirable
  • Exposure to ISO/TS 16949 (IATF 16949) or automotive quality standards
  • Experience supporting internal or external audits
  • Familiarity with CAPA, non-conformances, and continuous improvement processes
Next StepsPlease contact for further details.