Administrator

Administrator - Join a Fast-Growing, High-Energy Team!

Looking for your next exciting career move? This is your chance to shine in a vibrant, fast-paced distribution company where no two days are the same. We're on the hunt for a super-organised, people-loving Customer Service Administrator to join our buzzy open-plan office and become a true powerhouse behind our customer operations.

You'll be the essential link ensuring customer orders flow flawlessly, from sales team intake to operations, dispatch, and delivery. If you love keeping things running like a well-oiled machine, this one's for you.

What You'll Be Doing

• Building great relationships with an established portfolio of business clients
• Owning inboxes and phone lines: handling customer queries with confidence every day
• Managing Goods In issues and helping resolve product queries
• Processing orders right through to customer delivery
• Keeping track of stock levels and delivery timelines
• Coordinating returns with accuracy
• Taking charge of export compliance paperwork (with our Export Administrator)
• Expedite shipping to keep everything flowing smoothly
• Act as first point of contact for all queries relating to open orders

Who You Are

We're looking for someone who brings energy, precision, and top-tier people skills.

You are:

• A brilliant communicator who enjoys dealing with all kinds of people
• A genuine team player who loves pitching in
• Obsessed with getting things right first time
• Exceptionally organised with amazing time-management skills
• Skilled with Excel and Word
• Strong with numbers and written communication

What You'll Get

• Competitive £30,000 salary
• Company pension
• 22 days holiday plus Christmas shutdown
• Virtual Care GP service
• Access to onsite gym equipment
• A supportive, friendly team that values your contribution
• If this role sounds like your perfect next step - we'd love to hear from you!

If this role sounds like your perfect next step - we'd love to hear from you!

Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful.

Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.