Warehouse Stock Controller

• £32,000 per annum
• Location: Tamworth

We are currently recruiting for an experienced Warehouse Stock Controller to join a fast-paced and well-established distribution operation. This is a key role within the business, focused on maintaining inventory accuracy, supporting operational efficiency, and ensuring a high standard of service across the supply chain.

The successful candidate will take ownership of stock control processes, manage inbound bookings, investigate discrepancies, and coordinate returns, while working closely with both internal teams and external partners.

• Maintain accurate inventory records through regular cycle counts, reconciliations, and audits
• Investigate and resolve stock discrepancies, ensuring system accuracy at all times
• Manage the booking-in process for all inbound and returned goods using internal systems
• Coordinate returns, including rework and appropriate handling of damaged stock
• Act as a point of contact for customer queries and returns via phone and email
• Liaise with logistics providers, internal departments, and operational teams
• Process customer credits where required
• Identify opportunities to improve stock control procedures and overall efficiency
• Support team members and assist with training new starters

• Proven experience in stock control, inventory management, or a similar role
• Strong communication skills, both written and verbal
• Confident using IT systems, including Microsoft Office , SAP (experience with ERP/WMS systems beneficial)
• High level of accuracy with strong numerical and analytical skills
• Well organised with the ability to manage workload independently
• Calm, proactive, and solutions-focused approach
• A collaborative team player who can work effectively across departments