Operations Administration SpecialistShift Pattern: 19:00-07:00 (4 on / 4 off)Location: Heston, Middlesex Join one of the world's most trusted aviation logistics powerhouses - an organisation that sits at the heart of global aircraft operations. They power mission-critical supply chains, support world-leading aerospace partners, and keep aircraft flying safely and efficiently across the globe. If you want to be part of a high-performance team supporting major international aviation operations, this is the role for you.
About the Role As an Operations Administration Specialist, you'll play a vital role in ensuring aircraft spares are shipped accurately, quickly and compliantly to destinations worldwide. Working in a fast-paced office environment directly supporting a major on-site aviation customer, you'll help safeguard service levels, performance KPIs and time-critical logistics operations. This is a career-shaping opportunity for someone who thrives in precision-driven environments where no two days are quite the same.
What You'll Be Doing- Preparing shipping documents for the export and distribution of aircraft spare parts
- Processing work in line with strict customer KPIs
- Updating and operating multiple systems (TE2, SAP, CSP)
- Collaborating closely with Supervisors to manage daily workloads and priorities
- Maintaining strong teamwork across all shifts and departments
- Assisting the warehouse with data uploads
- Coordinating with collecting agents upon arrival
- Monitoring inboxes and ensuring all emails are answered professionally and on time
- Tracking dashboards to prevent delays to AOG / WSP / USR / RTN shipments
- Carrying out additional duties as required to support smooth daily operations
What You'll Bring- At least 2 years' experience in export or customer service
- Strong administrative skills and confidence using Microsoft Office, Outlook and general PC systems
- The ability to work accurately under pressure and meet tight deadlines
- A proactive approach, excellent teamwork and strong attention to detail
- Interest in numeracy or basic accounting is an advantage
- Haz-Mat experience beneficial, but not essential
- Familiarity with major carrier platforms (FedEx, DHL, UPS, TNT, etc.) is desirable
Working Environment You'll be based primarily in an office within a dynamic logistics centre 5 days a week - collaborating with warehouse teams and using a mix of office tools and warehouse equipment.
Why You'll Love This Role Joining this industry-leading aviation logistics innovator means becoming part of a team that thrives on precision, collaboration and problem-solving. You'll enjoy: A fast-moving aviation environment A role where your decisions directly impact global aircraft operations Supportive colleagues, clear KPIs and structured processes Long shifts balanced with generous time off due to the 4-on / 4-off pattern
Ready to step into a role where your work helps keep the world moving?