Business Analyst

FTC Project until end of 2028 An established organisation is seeking an experienced Senior Business Analyst to support strategic system and process initiatives across its commercial and office-based functions. This role forms part of a long-term internal project running through to 2028 and reports directly to the IT Manager, working alongside both internal and external resources. The Role You will focus on commercial operations including purchasing, finance-related processes, order management, and associated system workflows. The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third-party off-the-shelf and bespoke solutions. Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.This is a chance for you to set up processes, introduce standards and governance around BA activities. You will partner with internal business and technical teams, having an impact on the project success. This role includes international travel:

• Initial visit to USA
• A follow-up visit during delivery
• Potential short-stay European travel
• Possible later visit to a major USA site

Key Responsibilities

• Lead cross-functional workshops with purchasing, finance, and commercial teams
• Document and model AS IS and TO BE processes
• Define requirements for new platform capabilities
• Support Agile ceremonies, backlog refinement, and story creation
• Work closely with third-party software providers
• Provide structured reporting across project milestones
• Support architectural decisions around in-house vs third-party ownership
• Contribute to system simplification and process optimisation

What We're Looking For

• 5+ years' Business Analysis experience
• Background in Retail, B2C environment, or commercial environments
• Experience working with ERP, finance, or order management systems
• Comfortable working across international stakeholders and extracting priorities
• Strong analytical and documentation capability
• Able to challenge legacy thinking and propose improvements
• Confident operating in an evolving SME environment
• Experience in organisations modernising legacy systems
• Wireframing or collaboration with UI/UX teams (desirable)

This role would suit a commercially minded BA who enjoys working across different geographies and shaping the future operating model of a growing international business.Fixed term contract running until the end of 2028 Sutton-in-Ashfield based office, NottinghamshireHybrid working policy: 3x days per week minimum, 2x days remote working Salary £55,000 - £65,000We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.