Customer Service Administrator

Our client who are a well-established family business based in Gloucester are looking for a Customer Service Administrator to join their team on a permanent basis. This is a fantastic opportunity to work within a small, friendly office in a busy environment, where customers are top priority and every day brings something new!

Responsibilities:

-Directing phone calls

-Placing and managing orders

-Taking payment over the phone

-Dealing with customer queries over the telephone and via email

-Assisting with general administrative tasks

Candidate Attributes:

-Previous admin experience

-Ability to prioritise workload

-Excellent telephone manner

-Good work ethic and a team player

-Good organisational skills with the ability to multitask

Hours - Monday - Friday 8am to 5pm (1 hour lunch) + Saturday 3 hours in the morning on a 1 in 3 rota basis (overtime paid)

Salary - £25,278 (rising to £26,436 in April) + 22 days holiday (plus bank holidays) + discretionary annual bonus + life cover + cycle to work scheme + employee assistance programme + eye care scheme + retail discounts + free on-site parking