Health Board Receptionist

  • NHS National Services Scotland
  • Galashiels, Selkirkshire
  • Apr 07, 2026
Full time Administration

Job Description

Our Values
  • Care and Compassion
  • Quality and Teamwork
  • Dignity and Respect
  • Openness, honesty and responsibility
Position Overview

We are looking for a Receptionist who enjoys working in a fast paced, challenging environment for the Health Board / CTAC Reception. The role is part of a small team, working primarily in the afternoons.

Responsibilities
  • Provide a friendly first impression, greeting patients and staff.
  • Use EMIS Web and TRAK electronic systems for day to day tasks, manage appointments and respond to enquiries.
Qualifications and Skills
  • Excellent verbal, written and interpersonal communication skills.
  • High standard of keyboarding.
  • Experience with health record systems such as EMIS Web and TRAK is desirable.
Legislative and Working Conditions
  • As from 1st April 2026, the full time working week will reduce from 37 to 36 hours per week. Part time hours will be reduced pro rata, with a corresponding higher hourly rate to keep pay unchanged.
  • Right to work: Candidates must have a right to work in the UK, or the role must be eligible for sponsorship. This must be confirmed before applying.
  • Criminal record checks: Depending on assessment, the role may require a different level of check (PVG scheme) due to changes from 1 April 2025.

For more details on these changes please visit Disclosure Scotland Changes.

As part of pre employment checks, NHS Scotland Boards will check your entitlement to work in the UK. This can be evidenced through a range of routes, including specific visa types and EU settled or pre settled status. To find out more about these routes, please refer to the GOV.UK website here.

Further information on sponsorship criteria can be found here.

Application Contact

Any enquiries: Hazel Mitchell, P&C S A&C Team Leader, or Chloe Aitchison, P&C S Admin Supervisor, .

Please note: we cannot accept late applications, so please submit your application early.

It is essential that you have checked that you already have an appropriate right to work in the UK or that the position would be eligible for sponsorship before submitting your application.