Underwriting Manager
Reports to: Regional Director. Function: Intermediary (UKGI). Role Profile Code: UW022. Grade: BP.
Role Purpose: The role holder will lead the delivery of underwriting strategy and performance for the Region, representing a key figurehead across the territory with both partner brokers and key customers, plus play a leading role within UK wide key strategic underwriting change initiatives and projects.
Key Accountabilities
- Regional portfolio management of a Property & Casualty portfolio across specialist niches of Property Owners, Leisure, Education, Care, Charity, Heritage, Faith and Office Professions.
- Lead and manage the underwriting standards within the team to ensure sustainable profitable growth and retention of business in accordance with underwriting strategy.
- Ensure underwriting quality in line with underwriting strategy.
- Role model positive behaviours and driving a high-performance culture.
- Drive proactive development and coaching of regional trading teams.
- Support Technical Underwriters to interpret audit programme findings with analysis and decision making to support continuous improvement.
- Close collaboration with Operations Manager and Trading Manager to design and deliver annual L&D training interventions.
- Act as the senior regional underwriting referral point for the Region, providing innovative, customer focused solutions and support.
- Proactively cascade technical and commercial awareness guidance and expertise.
- Work in partnership with Regional Director, UK Property Director, UK Casualty Director and Sales & Distribution Director to achieve financial objectives, including growth initiatives of the Region.
- Act as the senior underwriting figurehead within the market with both partner brokers and Key customers.
- Understand and operate within regulatory framework and identify and escalate any risks to the business.
- Support the Operations Manager in resolving complaints and/or breaches in line with company policy.
- Work with Underwriters and the Leadership Team to drive forward license progression and empowerment across the Region.
- Actively expand technical and non technical expertise both personally and across the region to deliver market leading expertise.
- Work collaboratively with the Operations Manager, Trading Manager and Head Office Underwriting Directors to identify opportunities for innovation, process improvement and positive change across the Region.
- Local Underwriting Lead for regulatory responsibilities e.g., fair value, consumer duty.
Knowledge, Skills & Experience
- ACII (or working towards) preferable.
- Proven track record in a senior underwriting leadership role, driving strategic outcomes and team performance.
- Significant technical expertise in both Property and Casualty.
- Confident, persuasive communicator with proven ability to influence stakeholders at all organisational levels.
- Experience in coaching others to achieve higher performance and capability in their roles.
- Ability to build and manage cooperative and productive relationships internally and externally within the market.
- Proven ability to apply critical thinking to situations outside of normal underwriting guidelines and to frame appropriate solutions.
Status: Approved. Date last reviewed: July 2025.