Job Description
A leading grocery retailer in the UK is seeking a Customer Support Manager to oversee the Deeside Support Team, ensuring high-quality service and compliance with agreed SLAs. Responsibilities include managing team leaders, monitoring productivity, and providing strategic updates. Candidates should have strong leadership skills, the ability to make commercial decisions in a fast-paced environment, and excellent communication abilities. This role includes working one in three weekends and offers a competitive salary and career progression opportunities.