A well-known retail chain in Rayleigh is looking for a Duty Manager to lead the store while assisting as a Retail Assistant. This role involves maximizing profitability, engaging and retaining staff, and ensuring compliance with cash handling and security procedures. The ideal candidate should have some experience in retail management, strong communication skills, and a proactive approach to team leadership. Enjoy attractive benefits including discounts, holidays, and opportunities for career development.
Apr 30, 2026
Full time
A well-known retail chain in Rayleigh is looking for a Duty Manager to lead the store while assisting as a Retail Assistant. This role involves maximizing profitability, engaging and retaining staff, and ensuring compliance with cash handling and security procedures. The ideal candidate should have some experience in retail management, strong communication skills, and a proactive approach to team leadership. Enjoy attractive benefits including discounts, holidays, and opportunities for career development.
Job title: Home Delivery Driver Hourly rate: £13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose We're hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you'll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns can vary between 6am & 11pm Apply if you Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us A 15% discount card Minimum 28 days holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support
Apr 30, 2026
Full time
Job title: Home Delivery Driver Hourly rate: £13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose We're hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you'll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns can vary between 6am & 11pm Apply if you Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us A 15% discount card Minimum 28 days holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support
A leading grocery retailer is seeking a Home Delivery Driver in Newport, UK. This role offers an hourly rate of £13.27 and includes benefits such as a 15% discount, health care options, and a minimum of 28 days holiday. As a driver, you'll provide exceptional customer service while managing deliveries, adhering to safety protocols, and maintaining efficient time management. Ideal candidates hold a full driving license and demonstrate a positive, punctual attitude.
Apr 30, 2026
Full time
A leading grocery retailer is seeking a Home Delivery Driver in Newport, UK. This role offers an hourly rate of £13.27 and includes benefits such as a 15% discount, health care options, and a minimum of 28 days holiday. As a driver, you'll provide exceptional customer service while managing deliveries, adhering to safety protocols, and maintaining efficient time management. Ideal candidates hold a full driving license and demonstrate a positive, punctual attitude.
West Yorkshire Huddersfield - Huddersfield Food Warehouse (1647) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Apr 20, 2026
Full time
West Yorkshire Huddersfield - Huddersfield Food Warehouse (1647) As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
A leading retail company in Huddersfield is seeking a passionate Deputy Manager to enhance store performance and lead the team. You'll drive sales while ensuring excellent service and managing operations in collaboration with the Store Manager. The ideal candidate will bring strong leadership skills and experience in retail management. Additionally, you will foster a positive team environment and ensure compliance with store policies. This position offers various benefits including discounts and opportunities for professional development.
Apr 19, 2026
Full time
A leading retail company in Huddersfield is seeking a passionate Deputy Manager to enhance store performance and lead the team. You'll drive sales while ensuring excellent service and managing operations in collaboration with the Store Manager. The ideal candidate will bring strong leadership skills and experience in retail management. Additionally, you will foster a positive team environment and ensure compliance with store policies. This position offers various benefits including discounts and opportunities for professional development.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Apr 19, 2026
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and manage priorities. Customer focused with a passion for delivering outstanding service. Strong problem solving and decision making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
A leading grocery retailer in the United Kingdom is seeking a Home Delivery Driver to provide excellent customer service while delivering groceries. The ideal candidate will possess a full driving license, demonstrate strong road safety awareness, and be flexible in working hours. Benefits include a 15% discount, minimum 28 days holiday, optional health care plan, and recognition for exceptional service.
Apr 16, 2026
Full time
A leading grocery retailer in the United Kingdom is seeking a Home Delivery Driver to provide excellent customer service while delivering groceries. The ideal candidate will possess a full driving license, demonstrate strong road safety awareness, and be flexible in working hours. Benefits include a 15% discount, minimum 28 days holiday, optional health care plan, and recognition for exceptional service.
Job title: Home Delivery Driver Hourly rate: £13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose We're hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you'll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns can vary between 6am & 11pm Apply if you Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us A 15% discount card Minimum 28 days holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support
Apr 16, 2026
Full time
Job title: Home Delivery Driver Hourly rate: £13.27 Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday Are you looking for a role that keeps you active, independent & engaged with people? As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose We're hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you'll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns can vary between 6am & 11pm Apply if you Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us A 15% discount card Minimum 28 days holiday (including Bank Holidays), increasing with service Christmas vouchers Refer a friend scheme Long service awards Christmas savings scheme Recognition and rewards for exceptional customer service Option to join a health care plan Grocery Aid for free and confidential, financial, emotional and practical support
Gwent Newport - Newport-Spytty Food Warehouse (1725) Ref 213908 Category Retail Assistant Location Newport Spytty Retail Park, NP19 4QQ Contract type Full time Salary £11.20 - £12.27 per hour (Additional £2.00 per hour whilst running the store) Company Contracted hours 24 As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Apr 15, 2026
Full time
Gwent Newport - Newport-Spytty Food Warehouse (1725) Ref 213908 Category Retail Assistant Location Newport Spytty Retail Park, NP19 4QQ Contract type Full time Salary £11.20 - £12.27 per hour (Additional £2.00 per hour whilst running the store) Company Contracted hours 24 As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Experience in a retail management or supervisory role ideal but not essential. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
A leading retail company in Llanelli is looking for a Deputy Manager to support the Store Manager in maximizing profits and leading the team. Responsibilities include ensuring compliance, driving store performance, and fostering an inclusive environment. Candidates should have proven retail management experience, strong leadership skills, and a passion for customer service. Benefits include discounts, holiday allowances, and health care options.
Apr 15, 2026
Full time
A leading retail company in Llanelli is looking for a Deputy Manager to support the Store Manager in maximizing profits and leading the team. Responsibilities include ensuring compliance, driving store performance, and fostering an inclusive environment. Candidates should have proven retail management experience, strong leadership skills, and a passion for customer service. Benefits include discounts, holiday allowances, and health care options.
A leading grocery retailer in Newport is seeking a committed Duty Manager to enhance store operations and customer satisfaction. You will maximize profits through effective product availability and engage the team in creating an inclusive culture. Preferred experience in retail management is beneficial but not essential. The role offers a salary between £11.20 and £12.27 per hour, eligibility for a £2 per hour supplement for managing shifts, a 15% discount, and opportunities for personal and professional development.
Apr 14, 2026
Full time
A leading grocery retailer in Newport is seeking a committed Duty Manager to enhance store operations and customer satisfaction. You will maximize profits through effective product availability and engage the team in creating an inclusive culture. Preferred experience in retail management is beneficial but not essential. The role offers a salary between £11.20 and £12.27 per hour, eligibility for a £2 per hour supplement for managing shifts, a 15% discount, and opportunities for personal and professional development.
A leading retail company in Greater London is seeking a Retail Assistant to join their team. The ideal candidate will embody energy and passion while delivering great standards in store to ensure an exceptional shopping experience for customers. The role offers part-time hours with flexible shift patterns, emphasizing teamwork and a supportive environment. If you are driven and ready to develop your career with an ever-growing company, this is an opportunity to be part of their future success story.
Apr 10, 2026
Full time
A leading retail company in Greater London is seeking a Retail Assistant to join their team. The ideal candidate will embody energy and passion while delivering great standards in store to ensure an exceptional shopping experience for customers. The role offers part-time hours with flexible shift patterns, emphasizing teamwork and a supportive environment. If you are driven and ready to develop your career with an ever-growing company, this is an opportunity to be part of their future success story.
A leading grocery retailer in the UK is seeking a Customer Support Manager to oversee the Deeside Support Team, ensuring high-quality service and compliance with agreed SLAs. Responsibilities include managing team leaders, monitoring productivity, and providing strategic updates. Candidates should have strong leadership skills, the ability to make commercial decisions in a fast-paced environment, and excellent communication abilities. This role includes working one in three weekends and offers a competitive salary and career progression opportunities.
Apr 07, 2026
Full time
A leading grocery retailer in the UK is seeking a Customer Support Manager to oversee the Deeside Support Team, ensuring high-quality service and compliance with agreed SLAs. Responsibilities include managing team leaders, monitoring productivity, and providing strategic updates. Candidates should have strong leadership skills, the ability to make commercial decisions in a fast-paced environment, and excellent communication abilities. This role includes working one in three weekends and offers a competitive salary and career progression opportunities.
Do you want to work for a company that goes the extra mile for its customers, colleagues and communities? Are you resilient, efficient, and productive? Can you lead by example? If so, then why not join our family. At Iceland, we value, recognize, and celebrate all colleagues for their good work. We pride ourselves on being team players who can work collaboratively with others. We offer some great opportunities for career progression and development, alongside a competitive salary and a great benefits package. Overall Purpose The purpose of the Customer Support Manager is to manage the Deeside Support Team leaders and oversee the day to day running to ensure they work within the agreed SLA and maintain a high-quality service in supporting customers and store colleagues. What the job entails Manage the Customer Support Team leaders, ensuring all teams remain in SLA Ensure tone of voice is in keeping with the brand, promoting engagement and brand loyalty Ensure the team remain engaged and motivated to maintain SLA. Liaise with marketing re: post issues, competitions, PR responses. Provide template responses in keeping with the established tone of voice following significant changes to the business i.e. delivery slot charging, delivery threshold changes, Over 60 discount etc Monitor quality of responses, case handling and productivity Conduct regular one to one with each team leader to monitor, develop and improve performance. Provide updates to the teams on the latest promotions and trade changes Work with the Training Development manager to ensure a training and refresher schedule is in place Provide updates to the Senior CX Manager on operational challenges and support with the implementation of system and process improvements Support the Customer Care function with the provision of insights and reporting to the business Working one in three weekends Skills Ability to work in a fast paced environment whilst making commercial decisions Make strategic decisions to manage the workload for the team. Identify & prioritise high risk contacts that may impact the brand negatively. Strong leadership skills Clear communicator Ability to build and maintain relationships with key teams and departments. Able to be flexible and prioritise workload Efficiently plan and coordinate teams Strong Excel skills Experience with reviewing productivity and workload reporting
Apr 07, 2026
Full time
Do you want to work for a company that goes the extra mile for its customers, colleagues and communities? Are you resilient, efficient, and productive? Can you lead by example? If so, then why not join our family. At Iceland, we value, recognize, and celebrate all colleagues for their good work. We pride ourselves on being team players who can work collaboratively with others. We offer some great opportunities for career progression and development, alongside a competitive salary and a great benefits package. Overall Purpose The purpose of the Customer Support Manager is to manage the Deeside Support Team leaders and oversee the day to day running to ensure they work within the agreed SLA and maintain a high-quality service in supporting customers and store colleagues. What the job entails Manage the Customer Support Team leaders, ensuring all teams remain in SLA Ensure tone of voice is in keeping with the brand, promoting engagement and brand loyalty Ensure the team remain engaged and motivated to maintain SLA. Liaise with marketing re: post issues, competitions, PR responses. Provide template responses in keeping with the established tone of voice following significant changes to the business i.e. delivery slot charging, delivery threshold changes, Over 60 discount etc Monitor quality of responses, case handling and productivity Conduct regular one to one with each team leader to monitor, develop and improve performance. Provide updates to the teams on the latest promotions and trade changes Work with the Training Development manager to ensure a training and refresher schedule is in place Provide updates to the Senior CX Manager on operational challenges and support with the implementation of system and process improvements Support the Customer Care function with the provision of insights and reporting to the business Working one in three weekends Skills Ability to work in a fast paced environment whilst making commercial decisions Make strategic decisions to manage the workload for the team. Identify & prioritise high risk contacts that may impact the brand negatively. Strong leadership skills Clear communicator Ability to build and maintain relationships with key teams and departments. Able to be flexible and prioritise workload Efficiently plan and coordinate teams Strong Excel skills Experience with reviewing productivity and workload reporting