Patient Services Administrator

  • NHS
  • Leeds, Yorkshire
  • Apr 06, 2026
Full time Administration

Job Description

Patient Services administrator - RadiologyLeeds Radiology Permanent Full Time Up to £24,358.47 per annum 37.5 hours per week Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation

Main duties of the job
  • Handle enquiries and general queries.
  • Be required to greet and attend patients for Radiology appointments, ensuring all patient information is correct.
  • Deal with enquiries from patients, consultants, GPs and secretaries.
  • Arrange Radiology appointments.
  • Distribute Radiology reports to referrers if required.
  • Work with existing Radiology software systems to ensure high levels of data accuracy.
  • Use strong IT and keyboard skills.
  • Maintain databases.
  • Provide a range of secretarial services and diary management.

Previous Healthcare Administration experience will be an advantage.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

About us

Nuffield Health Leeds Hospital is proud to have received an "Outstanding" rating from the health care regulator, the Care Quality Commission (CQC), following an inspection in February 2017. The CQC highlighted that patient care was at the heart of the service and this is testimony to the commitment, skill, and pride of the team at the hospital. Our successful, purpose-built hospital deals with complex surgery and a vast range of specialities involving some 300 consultants. There are 80 bedrooms, an 8 bed Level 3 critical care unit and 6 theatres (2 Stryker laparoscopic and 2 laminar flow). We are close to the city centre and central railway station.

Qualifications
  • Ideally, you have an NVQ Level 2 in Business and Administration or equivalent, but this isn't essential.
Experience
  • Previous Healthcare Administration experience will be an advantage.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.