Business Administrator

An exciting new opportunityhas arisen for an experienced administrator to work within the OPMH CommunityMental Health Team for Exeter OPMH based at Knightshayes Court, Whipton Hospital, Exeter as part of a job share arrangement. Working 15 hours per week Thursday and Friday.

We are seeking anenthusiastic and experienced administrator with excellent IT, communication,organisational and management skills. We welcome applications from individualswho can demonstrate a commitment to delivering high quality administrationsupport in an efficient and timely manner. If you have great people skills anda flair for organisation then this vacancy could be for you.

Thepost-holders role is to work in partnership with the Clinical Team Manager(CTM) as the senior administrator in the team ensuring ensure high qualityadministrative support that will enable the provision of the best possible careto service-users. They will lead theadministrative team to ensure effective, service-user focussed, administrationsystems are in place and support the CTM with administrative and reportingtasks enabling the CTM to focus on clinical work and team leadership.

An informal meeting with the job share partnerwill be arranged for shortlisted candidates prior to interview. You will findthe Trust policy for Job Shares in the supporting documents.

Please read the job profile under additionalinformation for further detailed information regarding this vacancy.

The Business Administrator role is dynamic,challenging and highly rewarding. You will therefore be highly motivated,flexible and multi-skilled with experience of working in a team providingadministrative support in an office environment. The role involvescommunication, so we expect that you have excellent verbal and written skills.

This role requires a high standard of skillsusing Microsoft Office packages and experience of using bespoke IT systemsalong with excellent organisational skills, the ability to work independentlyand attention to detail.

Interacting with patients and the public youwill be confident in giving non-clinical information and advice that improvestheir experience. Dealing with sensitive information daily, you will understandthe importance of data security.

You will often work under pressure and withoutdirect supervision, so we are looking for someone confident and capable.

A significant and important part of this rolewill involve managing staff so it is vital that you possess the followingattributes which are in line with our organisations core values:

• Compassion
• Empathy
• Solution-focussed
• Respect and honesty
• Inspire Others
• Creativity
• Commitment and passion
• Vision and courage

Please note that this vacancy may close earlyand without notice if we receive a high number of applications.

We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.

Please refer to the job description attached to this advert which will provide further information on this role.

• RSA 3 Word Processing or equivalent level of experience in practice.
• Shorthand or Speedwriting
• NVQ4 in administration or equivalent level administrative knowledge and experience
• GCSE English or equivalent
• Evidence of continuing professional and personal development

• Excellent interpersonal and communication skills both written and verbal
• Able to deal confidentially and tactfully with people at all levels.
• Ability to take and convey clear messages
• Experience in dealing with people in distress in a calm and confident manner
• Willingness to embrace new ways of working/changes
• Ability to recognise when other communication methods may be needed
• Understanding and respect of confidentiality in the workplace.
• Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
• Working knowledge of a range of administrative procedures including diary management and arranging appointments
• Experience or understanding of creating electronic records, electronic filing systems
• Ability to manage diverse workload whilst dealing with frequent interruptions
• Ability to meet deadlines and to work under pressure
• Exceptional organisational skills and ability to prioritise
• Ability to work both independently and as part of a team
• Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
• Knowledge of our business and how it supports patient care

• Excellent organisational skills.
• Experience of managing administration staff
• Ability to prioritise workload and adapt to change when required
• Experience of working as part of a team.
• Previous experience of working within an administrative or secretarial team.
• Experience of dealing with confidential and complex information
• Previous NHS experience of working in a Healthcare or Social Care administrative setting
• Demonstrate good numeracy and literacy skills
• Experience of general office routine and filing systems

£28,392 to £31,157 a yearpro rata (15 hours per week)