Homeless Accommodation Officer

Team: Homeless Accommodation and Support Team

Post Title: Homeless Accommodation Officer (Temporary Accommodation Officer). We are looking for a compassionate and dedicated individual to join our team as a Temporary Accommodation Officer.

• Provide vital support to individuals and families experiencing housing challenges.
• Assist in providing safe, temporary housing solutions.
• Offer guidance and support to help customers navigate their accommodation needs.
• Work alongside a dynamic team to ensure the smooth running of temporary housing services.
• Manage multiple cases simultaneously while maintaining attention to detail.

• Strong communication and interpersonal skills, with ability to build rapport with diverse people.
• Empathetic and able to work effectively with people from diverse backgrounds.
• Ability to travel inside and outside the borough to maintain a portfolio of properties.
• Immediate reporting to the Temporary Accommodation Coordinator and the Homeless and Housing Options Manager.
• Satisfactory disclosure under the Disclosure and Barring Service; full employment history must be provided.
• Successful candidates will be asked for relevant references from the past ten years (character references not accepted).

Normal hours: 37 hours per week based around the usual business working week. May be required to work on a rota basis. Base: Town Hall, Bury or any other base within the borough as required.

The Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment.

We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

To hear about the benefits for working with Bury Council, please visit A good employer greater jobs. We support employees to work with agility, where appropriate for the post and service requirements.

For an informal chat regarding the role please contact Matthew Coward on . Interviews to be confirmed.