About the team We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Team information Will you join us? We're recruiting a Senior Social Challenges Officer to join Mind's Digital and Experiential Team. The team drives fundraising through a number of products, such as Social Challenges, Stream for Mind and our new Mind Walk and forms part of a wider Mass Engagament Team which is responsible for raising more than £23million. This role leads on Social Challenges with responsibility for developing a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals. Join us and join Mind's fight for timely access to great quality care for all. Key duties and responsibilities The Senior Social Challenges Officer leads the growth, delivery and optimisation of Mind's Social Challenges,Weddings and Birthdays Fundraising portfolio. This includes: -Overseeing the end-to-end project management of Social Challenges, from setting targets and KPIs to briefing suppliers, monitoring delivery, and evaluating performance. -Management of two Fundraising Officers, creating a high performing and supportive team environment through effective coaching, feedback and development planning. -Identifying future opportunities through sector insights and trends . -Strengthening existing products with a focus on agility and pace. -Contributing to annual and multiyear budgeting, leading monthly forecasting and using performance insights to guide decision making. -Acting as the senior point of contact for key sector partners, platforms, and agencies. -Managing high value relationships and coordinating internal contributors such as Brand, Comms and Data to ensure successful campaign delivery. -Leading on insight led acquisition campaigns, optimising conversion journeys, and improving lifetime valuethrough enhanced supporter experienc Mind's equity statement Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification. We reserve the right to close this vacancy early if we receive a high volume of applications that meet the essential criteria. To avoid disappointment, we encourage candidates to submit their application at the earliest opportunity.
Jul 17, 2026
Full time
About the team We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Team information Will you join us? We're recruiting a Senior Social Challenges Officer to join Mind's Digital and Experiential Team. The team drives fundraising through a number of products, such as Social Challenges, Stream for Mind and our new Mind Walk and forms part of a wider Mass Engagament Team which is responsible for raising more than £23million. This role leads on Social Challenges with responsibility for developing a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals. Join us and join Mind's fight for timely access to great quality care for all. Key duties and responsibilities The Senior Social Challenges Officer leads the growth, delivery and optimisation of Mind's Social Challenges,Weddings and Birthdays Fundraising portfolio. This includes: -Overseeing the end-to-end project management of Social Challenges, from setting targets and KPIs to briefing suppliers, monitoring delivery, and evaluating performance. -Management of two Fundraising Officers, creating a high performing and supportive team environment through effective coaching, feedback and development planning. -Identifying future opportunities through sector insights and trends . -Strengthening existing products with a focus on agility and pace. -Contributing to annual and multiyear budgeting, leading monthly forecasting and using performance insights to guide decision making. -Acting as the senior point of contact for key sector partners, platforms, and agencies. -Managing high value relationships and coordinating internal contributors such as Brand, Comms and Data to ensure successful campaign delivery. -Leading on insight led acquisition campaigns, optimising conversion journeys, and improving lifetime valuethrough enhanced supporter experienc Mind's equity statement Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification. We reserve the right to close this vacancy early if we receive a high volume of applications that meet the essential criteria. To avoid disappointment, we encourage candidates to submit their application at the earliest opportunity.
We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving. The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards. The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You'll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving. Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships. Act as a day-to-day point of contact for external stakeholders and agency partners. Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets. Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement. Support testing and optimisation activity across campaigns using test and learn principles. Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes. Development of engaging campaign materials and supporter communications. Support cross-team collaboration and integrated campaign activity across the organisation. Planning, Reporting and Budget Support KPI tracking, trend analysis and reporting across a range of financial and non-financial measures. Regular campaign reporting, forecasting and performance monitoring. Live programme optimisation to help ensure campaign targets are achieved. Contribute to annual planning and campaign development processes. Conduct invoice reconciliation and processing to ensure timely payment of suppliers. Maintain accurate campaign records, trackers and documentation. Provide administrative and reporting support for agency reviews, meetings and campaign evaluations. Training and Compliance Delivery and coordination of fundraiser training and engagement activity with agency partners. Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained. Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice. Oversee mystery shopping, shadowing and quality assurance processes where required. Maintain accurate compliance and training records across agency partners. Knowledge, skills and experience needed: Experience supporting fundraising, marketing or direct marketing campaigns. Experience working with external suppliers, agencies or stakeholders. Experience reporting on campaign performance and KPIs. Understanding of fundraising, marketing or customer engagement principles. Experience working with CRM or database systems. Experience managing multiple projects or priorities simultaneously. Experience within face-to-face fundraising or supporter acquisition. Understanding of fundraising regulations and compliance requirements. Experience within the charity sector. Experience working with Regular Giving, Lottery or Payroll Giving products. Excellent organisational skills with the ability to prioritise workload effectively. Strong communication and relationship-building skills. Ability to analyse data and produce meaningful reports and insights. Good attention to detail. Ability to work collaboratively across teams and with external stakeholders. Confidence communicating with people at all levels. Proactive approach with a focus on continuous improvement. Good working knowledge of Microsoft Office programmes, particularly Excel. Strong team player with a positive and flexible approach. Willingness to travel independently and occasionally work unsocial hours where required Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £31,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 2nd August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Jul 17, 2026
Full time
We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving. The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards. The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You'll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving. Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships. Act as a day-to-day point of contact for external stakeholders and agency partners. Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets. Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement. Support testing and optimisation activity across campaigns using test and learn principles. Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes. Development of engaging campaign materials and supporter communications. Support cross-team collaboration and integrated campaign activity across the organisation. Planning, Reporting and Budget Support KPI tracking, trend analysis and reporting across a range of financial and non-financial measures. Regular campaign reporting, forecasting and performance monitoring. Live programme optimisation to help ensure campaign targets are achieved. Contribute to annual planning and campaign development processes. Conduct invoice reconciliation and processing to ensure timely payment of suppliers. Maintain accurate campaign records, trackers and documentation. Provide administrative and reporting support for agency reviews, meetings and campaign evaluations. Training and Compliance Delivery and coordination of fundraiser training and engagement activity with agency partners. Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained. Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice. Oversee mystery shopping, shadowing and quality assurance processes where required. Maintain accurate compliance and training records across agency partners. Knowledge, skills and experience needed: Experience supporting fundraising, marketing or direct marketing campaigns. Experience working with external suppliers, agencies or stakeholders. Experience reporting on campaign performance and KPIs. Understanding of fundraising, marketing or customer engagement principles. Experience working with CRM or database systems. Experience managing multiple projects or priorities simultaneously. Experience within face-to-face fundraising or supporter acquisition. Understanding of fundraising regulations and compliance requirements. Experience within the charity sector. Experience working with Regular Giving, Lottery or Payroll Giving products. Excellent organisational skills with the ability to prioritise workload effectively. Strong communication and relationship-building skills. Ability to analyse data and produce meaningful reports and insights. Good attention to detail. Ability to work collaboratively across teams and with external stakeholders. Confidence communicating with people at all levels. Proactive approach with a focus on continuous improvement. Good working knowledge of Microsoft Office programmes, particularly Excel. Strong team player with a positive and flexible approach. Willingness to travel independently and occasionally work unsocial hours where required Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £31,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 2nd August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEAs the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent's technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients to deliver technology transformation programmes for business value, and optimise the effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow AI driven transformation programmes and grow the Business Technology portfolio into our clients.As a Managing Consultant - AI & Enterprise Automation Transformation, you will play a key role in defining and delivering AI-first transformation programmes on the ServiceNow platform.You will act as a techno-functional SME, helping clients design, implement, and scale AI-enabled workflows using capabilities such as Now Assist, AI Control Tower, and Employee Works (MoveWorks).You will work closely with senior stakeholders to position ServiceNow as a platform for autonomous enterprise operations and productivity transformation, rather than a traditional IT system.Key expectations from this role include:Client Delivery & AdvisoryDefine and shape enterprise AI strategies and roadmaps leveraging ServiceNowAdvise senior stakeholders on:AI operating modelsAI governance, risk, and complianceRealisation of AI-driven business valueTranslate business requirements into AI-enabled workflow solutionsSolution Design & ArchitectureDesign and support implementation of:AI Control Tower (AI lifecycle management, governance, observability)Agentic AI workflows enabling autonomous executionNow Assist / GenAI use cases across workflowsDefine data, integration, and workflow architectures for AI-enabled ServiceNow solutionsConversational AI & Employee ExperienceSupport adoption of Employee Works (MoveWorks) capabilitiesDesign use cases leveraging:Conversational AIEnterprise search and knowledge orchestrationEnable AI-driven employee productivity and self-service modelsTransformation DeliveryContribute to delivery of end-to-end transformation programmesSupport development of AI-enabled target operating modelsEnsure solution quality through governance and best practicesBusiness Development & Practice ContributionContribute to proposals, RFPs, and client pitches focused on AI-led transformationSupport development of AI-led ServiceNow offerings and acceleratorsParticipate in thought leadership and market-facing initiativesYOUR PROFILECore ExperienceProven experience in technology-enabled transformation or consulting (10-15 years)Strong experience on the ServiceNow platform (multi-module exposure preferred)Experience in AI, automation, and digital transformation programmesTechnical & Functional CapabilitiesExperience in 2 or more of the following areas:ServiceNow consulting and/or implementationsAI / GenAI / automation use casesConversational AI / virtual agentsEnterprise architecture, data, or integrationUnderstanding of:AI governance and responsible AI principlesWorkflow design and process automationConsulting & Leadership SkillsStrong stakeholder management skills, including engagement with senior clientsAbility to translate technical concepts into business outcomesExperience contributing to proposals and sales activitiesCollaborative mindset with ability to work in cross-functional teamsWHAT YOU'LL LOVE ABOUT WORKING HEREBusiness Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our clients' web and workplace experiences. We are successful in achieving this through our end-to-end portfolio of digital transformation service offers - Strategy, Design, Delivery, Architecture, Security and Change Management.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page.NEED TO KNOWAt Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.CSRWe're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Jul 17, 2026
Full time
CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEAs the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent's technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients to deliver technology transformation programmes for business value, and optimise the effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow AI driven transformation programmes and grow the Business Technology portfolio into our clients.As a Managing Consultant - AI & Enterprise Automation Transformation, you will play a key role in defining and delivering AI-first transformation programmes on the ServiceNow platform.You will act as a techno-functional SME, helping clients design, implement, and scale AI-enabled workflows using capabilities such as Now Assist, AI Control Tower, and Employee Works (MoveWorks).You will work closely with senior stakeholders to position ServiceNow as a platform for autonomous enterprise operations and productivity transformation, rather than a traditional IT system.Key expectations from this role include:Client Delivery & AdvisoryDefine and shape enterprise AI strategies and roadmaps leveraging ServiceNowAdvise senior stakeholders on:AI operating modelsAI governance, risk, and complianceRealisation of AI-driven business valueTranslate business requirements into AI-enabled workflow solutionsSolution Design & ArchitectureDesign and support implementation of:AI Control Tower (AI lifecycle management, governance, observability)Agentic AI workflows enabling autonomous executionNow Assist / GenAI use cases across workflowsDefine data, integration, and workflow architectures for AI-enabled ServiceNow solutionsConversational AI & Employee ExperienceSupport adoption of Employee Works (MoveWorks) capabilitiesDesign use cases leveraging:Conversational AIEnterprise search and knowledge orchestrationEnable AI-driven employee productivity and self-service modelsTransformation DeliveryContribute to delivery of end-to-end transformation programmesSupport development of AI-enabled target operating modelsEnsure solution quality through governance and best practicesBusiness Development & Practice ContributionContribute to proposals, RFPs, and client pitches focused on AI-led transformationSupport development of AI-led ServiceNow offerings and acceleratorsParticipate in thought leadership and market-facing initiativesYOUR PROFILECore ExperienceProven experience in technology-enabled transformation or consulting (10-15 years)Strong experience on the ServiceNow platform (multi-module exposure preferred)Experience in AI, automation, and digital transformation programmesTechnical & Functional CapabilitiesExperience in 2 or more of the following areas:ServiceNow consulting and/or implementationsAI / GenAI / automation use casesConversational AI / virtual agentsEnterprise architecture, data, or integrationUnderstanding of:AI governance and responsible AI principlesWorkflow design and process automationConsulting & Leadership SkillsStrong stakeholder management skills, including engagement with senior clientsAbility to translate technical concepts into business outcomesExperience contributing to proposals and sales activitiesCollaborative mindset with ability to work in cross-functional teamsWHAT YOU'LL LOVE ABOUT WORKING HEREBusiness Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our clients' web and workplace experiences. We are successful in achieving this through our end-to-end portfolio of digital transformation service offers - Strategy, Design, Delivery, Architecture, Security and Change Management.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page.NEED TO KNOWAt Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.CSRWe're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
What the hiring manager says In a newly established Strategy function, we are building a small, high-impact team that shapes the future direction of GSMA and the mobile industry. Our Strategy Consultants are at the heart of this work. They combine structured thinking, analytical rigour, and strong communication skills to turn complex questions into clear recommendations. You will work across both sector strategy and corporate strategy priorities - supporting industry foresight, strategic planning, business case development, and executive decision-making. This role offers exceptional exposure to senior leadership and the opportunity to influence high-impact industry topics. Hakan Dursun Chief Strategy Officer About the Team The Strategy team shapes the long-term direction of the GSMA to ensure we provide maximum value to our members and the broader mobile ecosystem. The team is responsible for: Sector Strategy & Foresight - defining the industry's 3-5 year outlook and implications for GSMA Corporate Strategy - developing the 3-year strategic roadmap of GSMA, KPIs, business plan, and high-level operating plan Strategic Initiatives - leading/coordinating cross functional initiatives externally and internally (e.g., 5G monetisation, 6G, AI, Innovation, inorganic growth opportunities, AI first GSMA) GSMA Intelligence - the only data and insights source built from inside the telecoms industry, delivering trusted forecasts, real time insights and deep research across the global telecoms ecosystem Strategy Group - convening telecom CSOs to align on industry-level priorities As a small, high impact team, we work across functions and regions to drive clarity, alignment, and execution against long term goals. About the role The Strategy Consultant supports the development of high quality strategic insights, recommendations, and decision frameworks for both industry facing and internal strategy priorities. This role is responsible for: Framing complex problems clearly Conducting structured research and analysis Synthesising insights into compelling narratives Supporting executive decision making with robust evidence and clear options The position requires strong intellectual curiosity, analytical discipline, and the ability to work in ambiguity. Strategic Analysis & Insight Development Conduct structured analysis on industry trends (e.g., AI, 5G monetisation, 6G, ecosystem shifts) Develop market, competitor, and ecosystem assessments Support development of sector outlooks and foresight reports Translate complex information into clear strategic implications Corporate Strategy & Planning Support Support development of 3 year plans and strategic roadmaps Assist in portfolio analysis and prioritisation exercises Develop business cases and investment assessments Support definition of KPIs and success metrics Prepare materials for Executive Committee and Board discussions Problem Structuring & Decision Support Break down ambiguous challenges into structured workstreams Build analytical models, scenarios, and frameworks Present clear recommendations with defined trade offs and risks Ensure strategic choices are supported by data and evidence Cross Functional Collaboration Work closely with regional and functional teams to gather insights Facilitate workshops and stakeholder discussions when required Ensure alignment between strategic recommendations and operational realities About You Experience in strategy consulting, corporate strategy, or project delivery roles Strong analytical and problem solving capabilities Comfortable working with quantitative and qualitative data Ability to structure ambiguous questions into clear frameworks Excellent stakeholder management and communication skills Strong written and verbal communication skills High intellectual curiosity and learning agility Comfortable operating across different functions and levels of seniority Experience in management consulting, telecom, technology, or digital ecosystems is essential Accessibility Statement We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request.
Jul 17, 2026
Full time
What the hiring manager says In a newly established Strategy function, we are building a small, high-impact team that shapes the future direction of GSMA and the mobile industry. Our Strategy Consultants are at the heart of this work. They combine structured thinking, analytical rigour, and strong communication skills to turn complex questions into clear recommendations. You will work across both sector strategy and corporate strategy priorities - supporting industry foresight, strategic planning, business case development, and executive decision-making. This role offers exceptional exposure to senior leadership and the opportunity to influence high-impact industry topics. Hakan Dursun Chief Strategy Officer About the Team The Strategy team shapes the long-term direction of the GSMA to ensure we provide maximum value to our members and the broader mobile ecosystem. The team is responsible for: Sector Strategy & Foresight - defining the industry's 3-5 year outlook and implications for GSMA Corporate Strategy - developing the 3-year strategic roadmap of GSMA, KPIs, business plan, and high-level operating plan Strategic Initiatives - leading/coordinating cross functional initiatives externally and internally (e.g., 5G monetisation, 6G, AI, Innovation, inorganic growth opportunities, AI first GSMA) GSMA Intelligence - the only data and insights source built from inside the telecoms industry, delivering trusted forecasts, real time insights and deep research across the global telecoms ecosystem Strategy Group - convening telecom CSOs to align on industry-level priorities As a small, high impact team, we work across functions and regions to drive clarity, alignment, and execution against long term goals. About the role The Strategy Consultant supports the development of high quality strategic insights, recommendations, and decision frameworks for both industry facing and internal strategy priorities. This role is responsible for: Framing complex problems clearly Conducting structured research and analysis Synthesising insights into compelling narratives Supporting executive decision making with robust evidence and clear options The position requires strong intellectual curiosity, analytical discipline, and the ability to work in ambiguity. Strategic Analysis & Insight Development Conduct structured analysis on industry trends (e.g., AI, 5G monetisation, 6G, ecosystem shifts) Develop market, competitor, and ecosystem assessments Support development of sector outlooks and foresight reports Translate complex information into clear strategic implications Corporate Strategy & Planning Support Support development of 3 year plans and strategic roadmaps Assist in portfolio analysis and prioritisation exercises Develop business cases and investment assessments Support definition of KPIs and success metrics Prepare materials for Executive Committee and Board discussions Problem Structuring & Decision Support Break down ambiguous challenges into structured workstreams Build analytical models, scenarios, and frameworks Present clear recommendations with defined trade offs and risks Ensure strategic choices are supported by data and evidence Cross Functional Collaboration Work closely with regional and functional teams to gather insights Facilitate workshops and stakeholder discussions when required Ensure alignment between strategic recommendations and operational realities About You Experience in strategy consulting, corporate strategy, or project delivery roles Strong analytical and problem solving capabilities Comfortable working with quantitative and qualitative data Ability to structure ambiguous questions into clear frameworks Excellent stakeholder management and communication skills Strong written and verbal communication skills High intellectual curiosity and learning agility Comfortable operating across different functions and levels of seniority Experience in management consulting, telecom, technology, or digital ecosystems is essential Accessibility Statement We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request.
Job Details Job Title: Local Authority Partnerships & School Placements Manager Reporting to: Lead Executive Head teacher Contract: Permanent (52weeks) Salary : £40,000 - £50,000 pa Location: Across all school sites , primarily Harrow-based. School Sites: Harrow, Neasden, Twickenham, Kings Cross, St Albans Role Purpose The Local Authority Partnerships & School Placements Manager will oversee the referral, assessment, and placement coordination process across the group's SEND schools. The role is designed to strengthen relationships with Local Authorities, improve referral conversion rates, support families through the admissions journey, and ensure a professional, responsive, and organised placements process from initial referral through to pupil transition. This is not a traditional sales role. The successful candidate will act as a trusted liaison between Local Authorities, families, and schools, ensuring that placements are handled efficiently, ethically, and in line with pupils' needs and the schools' specialist provision. Key Responsibilities Local Authority Relationship Management Develop and maintain positive working relationships with SEND case officers, commissioning teams, SEN managers, and associated professionals across Local Authorities. Act as a primary point of contact for placement discussions and referral coordination. Attend Local Authority meetings, commissioning discussions, consultations, and networking events where appropriate. Build long-term strategic relationships with boroughs to support sustainable referral pathways. Referral & Placement Coordination Oversee the end-to-end referral pipeline across the group's schools. Ensure referrals are responded to promptly and professionally. Coordinate assessments, school visits, parent meetings, and transition planning. Liaise with school leadership teams regarding suitability and placement decisions. Track all referrals from enquiry through to placement outcome. Ensure accurate records and reporting are maintained. Family & Stakeholder Liaison Support families throughout the consultation and admissions process. Coordinate communication between parents, schools, and Local Authorities. Ensure families feel informed, supported, and confident during transition planning. Assist in resolving concerns or barriers affecting placements. Data, Reporting & Analysis Monitor referral trends, conversion rates, occupancy forecasting, and commissioning activity. Produce regular management reports covering referral numbers, conversion rates, placement outcomes, reasons for lost placements, borough activity, fee sensitivity trends, and transport/distance challenges. Identify operational or strategic improvements to enhance placement conversion and occupancy levels. Commercial & Strategic Support Work with leadership teams to identify opportunities for improved Local Authority engagement. Support discussions around placement structures and fee positioning where appropriate. Assist with market intelligence relating to SEND commissioning trends and local demand. Contribute to strategic occupancy planning across the school group. Transition & Placement Quality Ensure placements are suitable, realistic, and aligned with the school's specialist provision. Coordinate smooth pupil transitions into school settings. Support strong communication between education, therapy, pastoral, and family stakeholders. Promote long-term placement stability and positive outcomes for pupils. Person Specification Essential Experience Experience working within SEND education, Local Authority SEND services, commissioning, or school admissions. Strong understanding of EHCP processes and SEND placement pathways. Experience liaising with Local Authorities and multi-agency professionals. Excellent organisational and communication skills. Ability to manage multiple referrals and priorities simultaneously. Strong relationship-building capability. High levels of professionalism, discretion, and emotional intelligence. Desirable Experience Previous experience within Local Authority SEND teams, independent specialist schools, SEND commissioning, SEN case management, or school leadership/SENCO roles. Knowledge of London borough commissioning processes. Experience using CRM or referral tracking systems. Understanding of occupancy management and school growth planning. Personal Qualities Relationship-driven rather than sales-driven. Calm, credible, and solutions-focused. Highly organised and detail-oriented. Professional and collaborative approach. Able to build trust with Local Authorities and families alike. Ethical and child-centred in decision-making. Commercially aware without compromising educational integrity. Key Performance Indicators (KPIs) Referral response times Referral-to-assessment conversion rate Assessment-to-placement conversion rate Occupancy levels across schools Parent and Local Authority feedback Placement stability and retention Accuracy and quality of reporting data Growth in repeat Local Authority referrals Salary Competitive salary dependent on experience, plus potential performance-related bonus structure linked to occupancy and placement outcomes. Safeguarding Statement Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service.
Jul 17, 2026
Full time
Job Details Job Title: Local Authority Partnerships & School Placements Manager Reporting to: Lead Executive Head teacher Contract: Permanent (52weeks) Salary : £40,000 - £50,000 pa Location: Across all school sites , primarily Harrow-based. School Sites: Harrow, Neasden, Twickenham, Kings Cross, St Albans Role Purpose The Local Authority Partnerships & School Placements Manager will oversee the referral, assessment, and placement coordination process across the group's SEND schools. The role is designed to strengthen relationships with Local Authorities, improve referral conversion rates, support families through the admissions journey, and ensure a professional, responsive, and organised placements process from initial referral through to pupil transition. This is not a traditional sales role. The successful candidate will act as a trusted liaison between Local Authorities, families, and schools, ensuring that placements are handled efficiently, ethically, and in line with pupils' needs and the schools' specialist provision. Key Responsibilities Local Authority Relationship Management Develop and maintain positive working relationships with SEND case officers, commissioning teams, SEN managers, and associated professionals across Local Authorities. Act as a primary point of contact for placement discussions and referral coordination. Attend Local Authority meetings, commissioning discussions, consultations, and networking events where appropriate. Build long-term strategic relationships with boroughs to support sustainable referral pathways. Referral & Placement Coordination Oversee the end-to-end referral pipeline across the group's schools. Ensure referrals are responded to promptly and professionally. Coordinate assessments, school visits, parent meetings, and transition planning. Liaise with school leadership teams regarding suitability and placement decisions. Track all referrals from enquiry through to placement outcome. Ensure accurate records and reporting are maintained. Family & Stakeholder Liaison Support families throughout the consultation and admissions process. Coordinate communication between parents, schools, and Local Authorities. Ensure families feel informed, supported, and confident during transition planning. Assist in resolving concerns or barriers affecting placements. Data, Reporting & Analysis Monitor referral trends, conversion rates, occupancy forecasting, and commissioning activity. Produce regular management reports covering referral numbers, conversion rates, placement outcomes, reasons for lost placements, borough activity, fee sensitivity trends, and transport/distance challenges. Identify operational or strategic improvements to enhance placement conversion and occupancy levels. Commercial & Strategic Support Work with leadership teams to identify opportunities for improved Local Authority engagement. Support discussions around placement structures and fee positioning where appropriate. Assist with market intelligence relating to SEND commissioning trends and local demand. Contribute to strategic occupancy planning across the school group. Transition & Placement Quality Ensure placements are suitable, realistic, and aligned with the school's specialist provision. Coordinate smooth pupil transitions into school settings. Support strong communication between education, therapy, pastoral, and family stakeholders. Promote long-term placement stability and positive outcomes for pupils. Person Specification Essential Experience Experience working within SEND education, Local Authority SEND services, commissioning, or school admissions. Strong understanding of EHCP processes and SEND placement pathways. Experience liaising with Local Authorities and multi-agency professionals. Excellent organisational and communication skills. Ability to manage multiple referrals and priorities simultaneously. Strong relationship-building capability. High levels of professionalism, discretion, and emotional intelligence. Desirable Experience Previous experience within Local Authority SEND teams, independent specialist schools, SEND commissioning, SEN case management, or school leadership/SENCO roles. Knowledge of London borough commissioning processes. Experience using CRM or referral tracking systems. Understanding of occupancy management and school growth planning. Personal Qualities Relationship-driven rather than sales-driven. Calm, credible, and solutions-focused. Highly organised and detail-oriented. Professional and collaborative approach. Able to build trust with Local Authorities and families alike. Ethical and child-centred in decision-making. Commercially aware without compromising educational integrity. Key Performance Indicators (KPIs) Referral response times Referral-to-assessment conversion rate Assessment-to-placement conversion rate Occupancy levels across schools Parent and Local Authority feedback Placement stability and retention Accuracy and quality of reporting data Growth in repeat Local Authority referrals Salary Competitive salary dependent on experience, plus potential performance-related bonus structure linked to occupancy and placement outcomes. Safeguarding Statement Seva Education is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers, prohibition from teaching and the Disclosure & Barring Service.
Leasehold Officer Social housing creates accessible and affordable housing for those most in need. It offers people security of tenure and provides a foundation to put down roots, plan for the future and make a house a home. Leasehold Officer The Housing Services team are responsible for delivering the Council's statutory housing functions, including the allocation and management of the Councils housing stock, monitoring and recovery of housing related debt and tenant engagement responsibilities. Leasehold Officer The job holder will work as part of a busy team of housing professionals specialising in Income Management across a range of tenure types and chargeable services to provide a comprehensive, high-quality service and ensure our customers can sustain their tenancies. By maximising income collection, it enables us to fund and reinvest in housing related services for tenants in North Yorkshire The job holder will be expected to undertake intensive management of leaseholder accounts for domestic properties, garden and garage plots, communal service charges, shared ownership charges, and other housing related debts. Ensuring early intervention before debts get out of control is a primary focus and promoting a 'payment first' culture, so customers prioritise their responsibility to pay. The key job roles will include the administration of a full range of customer account management, collection and recovery functions, including attendance at Court to ensure all housing related income is paid and take appropriate action in accordance with Policy & Procedure for non-payment to reduce the number of accounts that fail and prevent homelessness. You will also provide knowledgeable help and advice to customers who are experiencing financial difficulty and struggling to meet their rent obligations and, support and encourage customers to seek out solutions, access relevant benefits and sign post them to other support providers. Knowledge and Experience Leasehold Officer Experience of housing management within a Social Housing environment, Experience of debt recovery, pursuance of housing arrears and enforcement. Experience of working with vulnerable customers in financial hardship Experience of delivering customer focused services in a variety of settings. Awareness and understanding of Housing legislation and an appreciation of the duties and responsibilities of the Council as a landlord. Understanding of leaseholders obligations. Experience of working with other agencies. Awareness, knowledge , and adherence to Information Governance/Data Protection principles. Awareness and knowledge of Equality legislation Awareness of safeguarding responsibilities Occupational Skills Leasehold Officer Good standard of numeracy, English language and computer literacy, including the ability to explain policies and procedures clearly Analytical and problem solver, brings own ideas and initiatives to resolve issues. Ability to listen and be sympathetic to customers, often in stressful situations. Able to develop, maintain and contribute to constructive working relationships. Ability to follow set procedures. Ability to work to deadlines. Able to communicate effectively, and with empathy, to a wide range of people with varying needs to ensure the message is understood. Plans and organises work to meet individual, team and organisational objectives Ability to work under pressure and with customers who have high expectations/ good negotiation skills Supports opportunities for positive change and actively looks for ways to improve the service. Willing to work flexibly in accordance with policies and procedures to meet the operational needs of the Council.
Jul 17, 2026
Contractor
Leasehold Officer Social housing creates accessible and affordable housing for those most in need. It offers people security of tenure and provides a foundation to put down roots, plan for the future and make a house a home. Leasehold Officer The Housing Services team are responsible for delivering the Council's statutory housing functions, including the allocation and management of the Councils housing stock, monitoring and recovery of housing related debt and tenant engagement responsibilities. Leasehold Officer The job holder will work as part of a busy team of housing professionals specialising in Income Management across a range of tenure types and chargeable services to provide a comprehensive, high-quality service and ensure our customers can sustain their tenancies. By maximising income collection, it enables us to fund and reinvest in housing related services for tenants in North Yorkshire The job holder will be expected to undertake intensive management of leaseholder accounts for domestic properties, garden and garage plots, communal service charges, shared ownership charges, and other housing related debts. Ensuring early intervention before debts get out of control is a primary focus and promoting a 'payment first' culture, so customers prioritise their responsibility to pay. The key job roles will include the administration of a full range of customer account management, collection and recovery functions, including attendance at Court to ensure all housing related income is paid and take appropriate action in accordance with Policy & Procedure for non-payment to reduce the number of accounts that fail and prevent homelessness. You will also provide knowledgeable help and advice to customers who are experiencing financial difficulty and struggling to meet their rent obligations and, support and encourage customers to seek out solutions, access relevant benefits and sign post them to other support providers. Knowledge and Experience Leasehold Officer Experience of housing management within a Social Housing environment, Experience of debt recovery, pursuance of housing arrears and enforcement. Experience of working with vulnerable customers in financial hardship Experience of delivering customer focused services in a variety of settings. Awareness and understanding of Housing legislation and an appreciation of the duties and responsibilities of the Council as a landlord. Understanding of leaseholders obligations. Experience of working with other agencies. Awareness, knowledge , and adherence to Information Governance/Data Protection principles. Awareness and knowledge of Equality legislation Awareness of safeguarding responsibilities Occupational Skills Leasehold Officer Good standard of numeracy, English language and computer literacy, including the ability to explain policies and procedures clearly Analytical and problem solver, brings own ideas and initiatives to resolve issues. Ability to listen and be sympathetic to customers, often in stressful situations. Able to develop, maintain and contribute to constructive working relationships. Ability to follow set procedures. Ability to work to deadlines. Able to communicate effectively, and with empathy, to a wide range of people with varying needs to ensure the message is understood. Plans and organises work to meet individual, team and organisational objectives Ability to work under pressure and with customers who have high expectations/ good negotiation skills Supports opportunities for positive change and actively looks for ways to improve the service. Willing to work flexibly in accordance with policies and procedures to meet the operational needs of the Council.
Job Title: Children's Initial Contact Officer - MASH Referral & Contact Officer Multi-Agency Safeguarding Hub (MASH) Assessment Officer Location: Havering - Office-based (minimum of 3 days/week) DBS: Enhanced DBS check required Rate: £18.92 PAYE hour Purpose of the Role: As a key member of the Multi-Agency Safeguarding Hub (MASH), you will be the first point of contact for professionals and the public, providing high-quality responses to safeguarding concerns. Your role will involve: Processing and managing MASH referrals efficiently. Maintaining and updating various IT systems to ensure data accuracy. Triaging and signposting callers to the right services. Supporting the MASH team through effective communication and collaboration. Delivering essential administrative support to facilitate smooth operations. What We're Looking For: Experience: Previous experience in a similar fast-paced environment is desirable. experience in Safeguarding roles minute taking desirable Skills: - Proficiency in Microsoft Office and IT applications.- Excellent communication skills-both written and verbal.- Strong attention to detail and the ability to prioritise tasks effectively. Why Join Us? Be part of a dedicated team that values equality, diversity, and inclusion. Embrace a culture of flexibility and adaptability in an evolving environment. Contribute to the safety and well-being of the community. If you are ready to take on this rewarding challenge and be a vital part of our mission, we would love to hear from you! Apply today to help us make a positive impact! Note: The duties and responsibilities outlined are indicative and may change. You may also be required to undertake additional tasks as directed by your manager. Join us in promoting excellence in safeguarding! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jul 17, 2026
Seasonal
Job Title: Children's Initial Contact Officer - MASH Referral & Contact Officer Multi-Agency Safeguarding Hub (MASH) Assessment Officer Location: Havering - Office-based (minimum of 3 days/week) DBS: Enhanced DBS check required Rate: £18.92 PAYE hour Purpose of the Role: As a key member of the Multi-Agency Safeguarding Hub (MASH), you will be the first point of contact for professionals and the public, providing high-quality responses to safeguarding concerns. Your role will involve: Processing and managing MASH referrals efficiently. Maintaining and updating various IT systems to ensure data accuracy. Triaging and signposting callers to the right services. Supporting the MASH team through effective communication and collaboration. Delivering essential administrative support to facilitate smooth operations. What We're Looking For: Experience: Previous experience in a similar fast-paced environment is desirable. experience in Safeguarding roles minute taking desirable Skills: - Proficiency in Microsoft Office and IT applications.- Excellent communication skills-both written and verbal.- Strong attention to detail and the ability to prioritise tasks effectively. Why Join Us? Be part of a dedicated team that values equality, diversity, and inclusion. Embrace a culture of flexibility and adaptability in an evolving environment. Contribute to the safety and well-being of the community. If you are ready to take on this rewarding challenge and be a vital part of our mission, we would love to hear from you! Apply today to help us make a positive impact! Note: The duties and responsibilities outlined are indicative and may change. You may also be required to undertake additional tasks as directed by your manager. Join us in promoting excellence in safeguarding! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Overview Job holders will provide faith/belief and pastoral care to prisoners and staff of their own faith/belief tradition and have an understanding/knowledge of other faith/beliefs as part of a multi-faith/belief chaplaincy team. Job holders will also be required to meet the pastoral needs of people of other faiths/beliefs and none. Summary The job holder will work with colleagues to ensure the delivery of PSI 05/2016 Faith and Pastoral Care for Prisoners or its successor policy framework and also the broader work of chaplaincy in delivering faith and non-faith-based courses. Will contribute to the process by which the Governor and Chaplain General/Head of Faith Services are assured that these policies are being delivered. The job holder will engage with and build contacts with their own faith/belief community towards aiding the resettlement of offenders. Takes responsibility for one's own spiritual health and development, allowing time for private prayer/reflection, study and retreat. This is a non-rotational, non-operational job with no line management or supervisory responsibilities. Responsibilities, Activities and Duties provide guidance on their faith/belief system in the establishment providing advice, pastoral care and spiritual welfare to prisoners, staff and their families as requested, liaising with their Faith and Belief Adviser (FBA) or other FBA as appropriate; plan and lead worship/meditation, prayer and faith/belief specific meetings. Be part of the provision of available and accessible chaplaincy care at all times; facilitate and deliver opportunities for worship/meditation, study and religious programmes. Work collaboratively with other Chaplains, the Managing Chaplain, volunteers and external groups on the maintenance and provision of facilities for worship/meditation and prayer; contribute towards the development of local policy, procedures and practice; provide pastoral care to prisoners and help to provide support and bring resolution to crisis situations where required. Provide mentoring and personal support for other chaplains and volunteers including following incidents; nurture Chaplaincy volunteers in their contribution; work with the Official Prison Visitor (OPV) Liaison Officer in promoting the scheme within the prison ensuring all prisoners are aware of it and to assist where required OPV volunteers; ensure their prison community is aware of relevant faith/belief events and coordinate establishment support for these. Acquire and distribute appropriate faith/belief literature, artefacts and materials; contribute to training programmes and materials for staff and volunteers. Be part of the organisation and delivery of Faith Awareness Training for staff; represent the chaplaincy team at establishment meetings, committees etc in the absence of the Managing Chaplain; actively support the Assessment, Care in Custody and Teamwork (ACCT) process; attend relevant boards/meetings and actively contribute either as chair or team member; with the agreement of the Managing Chaplain and establishment senior management team and as required, take on additional roles; e.g. Family Liaison Officer, Family Services single point of contact, volunteer coordinator etc; be proactive in forging links with their local faith/belief communities and other agencies, as relevant and consider ways in which these communities/agencies may become involved in supporting prisoners on release; participate in developing ways for improving and achieving targets as required, undertake and ensure that all relevant administration, data collection and analysis including relevant targets are collated; and assist in Probation Approved Premises (APs), with offenders on release into the community, those serving community sentences or other HMPPS funded community initiatives by agreement. Behaviours Communicating and Influencing Managing a Quality Service Changing and Improving Essential Experience Chaplains are required to meet the faith/belief eligibility requirements for their chosen faith/belief as outlined within the Group Profile. An ability to fulfil all spoken and written aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Technical Requirements Must complete specific training to hold the qualifications required for area of specialism outlined on the relevant job description. Faith/Belief Eligibility Requirements (January 2023) Roman Catholic Ordained Priest Be an ordained priest in the Roman Catholic Church. Formal endorsement in the form of recognition from the appropriate Diocesan Bishop or Religious Superior and formal agreement to work in a specific diocese by the local Diocesan Bishop (Evidence required before appointment). Ordained Deacon, Religious Brother/Sister/Lay Person Be an ordained Permanent Deacon, a Religious Brother or Sister or a suitably qualified lay person of the Roman Catholic Church. Formal endorsement in the form of recognition from the appropriate Diocesan Bishop or Religious Superior and formal agreement to work in a specific diocese by the local Diocesan Bishop (Evidence required before appointment). All must have completed formally recognised theological formation; for a Priest or Deacon in a major seminary or equivalent as prescribed by The Code of Canon Law and for a religious or lay person a theological qualification that, as the minimum, equates to the Catholic Certificate in Religious Studies (CCRS); formal agreement from the local diocesan bishop to minister in those prisons located within his Diocese; formal endorsement from the HMPPS Roman Catholic Faith and Belief Adviser confirming eligibility and suitability. Hours of Work and Allowances If part time, hours to be confirmed. This role requires working regular unsocial hours and a payment at the current approved organisation rate will be made in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evenings, nights, weekends and Bank/Public Holidays. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ. Season Ticket Advance After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes. There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts. All staff receive security and diversity training and an individual induction programme into their new roles. All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist. Civil Service Nationality Rules UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway . click apply for full job details
Jul 17, 2026
Full time
Overview Job holders will provide faith/belief and pastoral care to prisoners and staff of their own faith/belief tradition and have an understanding/knowledge of other faith/beliefs as part of a multi-faith/belief chaplaincy team. Job holders will also be required to meet the pastoral needs of people of other faiths/beliefs and none. Summary The job holder will work with colleagues to ensure the delivery of PSI 05/2016 Faith and Pastoral Care for Prisoners or its successor policy framework and also the broader work of chaplaincy in delivering faith and non-faith-based courses. Will contribute to the process by which the Governor and Chaplain General/Head of Faith Services are assured that these policies are being delivered. The job holder will engage with and build contacts with their own faith/belief community towards aiding the resettlement of offenders. Takes responsibility for one's own spiritual health and development, allowing time for private prayer/reflection, study and retreat. This is a non-rotational, non-operational job with no line management or supervisory responsibilities. Responsibilities, Activities and Duties provide guidance on their faith/belief system in the establishment providing advice, pastoral care and spiritual welfare to prisoners, staff and their families as requested, liaising with their Faith and Belief Adviser (FBA) or other FBA as appropriate; plan and lead worship/meditation, prayer and faith/belief specific meetings. Be part of the provision of available and accessible chaplaincy care at all times; facilitate and deliver opportunities for worship/meditation, study and religious programmes. Work collaboratively with other Chaplains, the Managing Chaplain, volunteers and external groups on the maintenance and provision of facilities for worship/meditation and prayer; contribute towards the development of local policy, procedures and practice; provide pastoral care to prisoners and help to provide support and bring resolution to crisis situations where required. Provide mentoring and personal support for other chaplains and volunteers including following incidents; nurture Chaplaincy volunteers in their contribution; work with the Official Prison Visitor (OPV) Liaison Officer in promoting the scheme within the prison ensuring all prisoners are aware of it and to assist where required OPV volunteers; ensure their prison community is aware of relevant faith/belief events and coordinate establishment support for these. Acquire and distribute appropriate faith/belief literature, artefacts and materials; contribute to training programmes and materials for staff and volunteers. Be part of the organisation and delivery of Faith Awareness Training for staff; represent the chaplaincy team at establishment meetings, committees etc in the absence of the Managing Chaplain; actively support the Assessment, Care in Custody and Teamwork (ACCT) process; attend relevant boards/meetings and actively contribute either as chair or team member; with the agreement of the Managing Chaplain and establishment senior management team and as required, take on additional roles; e.g. Family Liaison Officer, Family Services single point of contact, volunteer coordinator etc; be proactive in forging links with their local faith/belief communities and other agencies, as relevant and consider ways in which these communities/agencies may become involved in supporting prisoners on release; participate in developing ways for improving and achieving targets as required, undertake and ensure that all relevant administration, data collection and analysis including relevant targets are collated; and assist in Probation Approved Premises (APs), with offenders on release into the community, those serving community sentences or other HMPPS funded community initiatives by agreement. Behaviours Communicating and Influencing Managing a Quality Service Changing and Improving Essential Experience Chaplains are required to meet the faith/belief eligibility requirements for their chosen faith/belief as outlined within the Group Profile. An ability to fulfil all spoken and written aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Technical Requirements Must complete specific training to hold the qualifications required for area of specialism outlined on the relevant job description. Faith/Belief Eligibility Requirements (January 2023) Roman Catholic Ordained Priest Be an ordained priest in the Roman Catholic Church. Formal endorsement in the form of recognition from the appropriate Diocesan Bishop or Religious Superior and formal agreement to work in a specific diocese by the local Diocesan Bishop (Evidence required before appointment). Ordained Deacon, Religious Brother/Sister/Lay Person Be an ordained Permanent Deacon, a Religious Brother or Sister or a suitably qualified lay person of the Roman Catholic Church. Formal endorsement in the form of recognition from the appropriate Diocesan Bishop or Religious Superior and formal agreement to work in a specific diocese by the local Diocesan Bishop (Evidence required before appointment). All must have completed formally recognised theological formation; for a Priest or Deacon in a major seminary or equivalent as prescribed by The Code of Canon Law and for a religious or lay person a theological qualification that, as the minimum, equates to the Catholic Certificate in Religious Studies (CCRS); formal agreement from the local diocesan bishop to minister in those prisons located within his Diocese; formal endorsement from the HMPPS Roman Catholic Faith and Belief Adviser confirming eligibility and suitability. Hours of Work and Allowances If part time, hours to be confirmed. This role requires working regular unsocial hours and a payment at the current approved organisation rate will be made in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evenings, nights, weekends and Bank/Public Holidays. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ. Season Ticket Advance After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes. There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts. All staff receive security and diversity training and an individual induction programme into their new roles. All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist. Civil Service Nationality Rules UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway . click apply for full job details
We are UCL: a diverse communitywiththefreedomtochallengeandthinkdifferently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now. In response, UCL has launched Here, it will happen, our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve globalhealth, societal, climate and education challenges in UCL's next century.Here, we have the determination to double down on our discoveries, translate our innovations intoimpactand inspire the citizens of the future. Therehas never been a moreexcitingtimetojoinUCLAdvancement. We are a team of exceptionally ambitious,creativeand passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here,itwillhappen. About the role We are recruiting three Philanthropy Officers to join our Development team. This is an exciting opportunity to begin or develop a career in major gift fundraising within one of the UK's leading university Advancement teams. Successful candidates will join one of the following specialist teams: Faculties - supporting philanthropic priorities including scholarships, research and academic leadership across areas such as Engineering, Arts & Humanities, Social Sciences, Business and Architecture. Health - supporting philanthropic investment in world-leading health and medical research. International & Principal Giving - supporting international major gift fundraising and principal gifts that drive transformational, university-wide initiatives. Whichever team you join, you'll play an important role in supporting major gift fundraising by coordinating donor engagement, prospect management, events, meetings and communications. Working closely with experienced fundraisers, academics and colleagues across Advancement, you'll help deliver high-quality engagement activities that build meaningful relationships with donors and prospective supporters. This is a varied and collaborative role where no two days are the same. You'll coordinate complex activity across multiple stakeholders, support with CRM data maintenance, prepare briefing materials, and contribute to delivering an outstanding donor experience. This is an excellent opportunity for someone who is highly organised, enjoys working with people and wants to develop a career within fundraising, philanthropy or higher education. We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata). This role is eligible for hybrid working with a minimum of 20% on site. You will have experience providing varied administrative support, including but not limited to minute taking, diary management, processing expenses, and experience of tracking information within a CRM database. You will be confident using Microsoft Office software, including Outlook, Word, Excel and SharePoint, and will have exceptional written and in-person communication skills, including the ability to write engagingly and persuasively to a range of audiences and on behalf of others. You will be motivated, highly organised and able to prioritise your own work effectively, balancing short, medium and long-term tasks. You will also have excellent interpersonal skills, including diplomacy, discretion, tact, persuasiveness, and the ability to handle confidential information in a sensitive way. Experience working in a fundraising or Advancement environment, either in Higher Education or the charity sector, would be desirable. What we offer We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more. As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
Jul 17, 2026
Full time
We are UCL: a diverse communitywiththefreedomtochallengeandthinkdifferently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now. In response, UCL has launched Here, it will happen, our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve globalhealth, societal, climate and education challenges in UCL's next century.Here, we have the determination to double down on our discoveries, translate our innovations intoimpactand inspire the citizens of the future. Therehas never been a moreexcitingtimetojoinUCLAdvancement. We are a team of exceptionally ambitious,creativeand passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here,itwillhappen. About the role We are recruiting three Philanthropy Officers to join our Development team. This is an exciting opportunity to begin or develop a career in major gift fundraising within one of the UK's leading university Advancement teams. Successful candidates will join one of the following specialist teams: Faculties - supporting philanthropic priorities including scholarships, research and academic leadership across areas such as Engineering, Arts & Humanities, Social Sciences, Business and Architecture. Health - supporting philanthropic investment in world-leading health and medical research. International & Principal Giving - supporting international major gift fundraising and principal gifts that drive transformational, university-wide initiatives. Whichever team you join, you'll play an important role in supporting major gift fundraising by coordinating donor engagement, prospect management, events, meetings and communications. Working closely with experienced fundraisers, academics and colleagues across Advancement, you'll help deliver high-quality engagement activities that build meaningful relationships with donors and prospective supporters. This is a varied and collaborative role where no two days are the same. You'll coordinate complex activity across multiple stakeholders, support with CRM data maintenance, prepare briefing materials, and contribute to delivering an outstanding donor experience. This is an excellent opportunity for someone who is highly organised, enjoys working with people and wants to develop a career within fundraising, philanthropy or higher education. We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata). This role is eligible for hybrid working with a minimum of 20% on site. You will have experience providing varied administrative support, including but not limited to minute taking, diary management, processing expenses, and experience of tracking information within a CRM database. You will be confident using Microsoft Office software, including Outlook, Word, Excel and SharePoint, and will have exceptional written and in-person communication skills, including the ability to write engagingly and persuasively to a range of audiences and on behalf of others. You will be motivated, highly organised and able to prioritise your own work effectively, balancing short, medium and long-term tasks. You will also have excellent interpersonal skills, including diplomacy, discretion, tact, persuasiveness, and the ability to handle confidential information in a sensitive way. Experience working in a fundraising or Advancement environment, either in Higher Education or the charity sector, would be desirable. What we offer We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more. As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness. Contract : Fixed term contract from 9 September 2026 to 26 February 2027 Location : Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational. About the role This role will support the planning and delivery of Crisis at Christmas, helping to ensure our services run safely, effectively and efficiently across London. Working alongside the Operations Officer, you will assist with a wide range of operational activities including supporting Christmas centres, coordinating transport and logistics, maintaining relationships with schools, hotels and other venue providers, and helping to manage warehouse operations. This is a varied and hands-on role that involves working with volunteers, external partners and colleagues across the Christmas team. You'll support everything from maintaining operational records and schedules to assisting with centre setup and close down, vehicle coordination and stock management. No two days are the same, and you'll play a key role in helping us deliver vital services to people experiencing homelessness during the Christmas period. About you Experience coordinating projects, events, operations, volunteers or customer-facing activities. Strong interpersonal skills and an ability to build and maintain positive relationships with colleagues, volunteers, suppliers, venue partners and other external stakeholders. Excellent written and verbal communication skills, with the confidence to work with a wide range of audiences. Proficient IT skills, including experience using Microsoft Office applications and working with data accurately and effectively. A positive, proactive attitude and willingness to get involved in practical, hands-on tasks, including manual handling activities when required. Commitment to Crisis' purpose and values, with a collaborative approach to working as part of a team. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 2 August 2026 at 23:59 Interview date and location: Monday 10 August 2026, in-person at Crisis Warehouse, SEGRO Park, 160 Bidder Street Interview process: Competency-based interview AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Jul 17, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness. Contract : Fixed term contract from 9 September 2026 to 26 February 2027 Location : Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational. About the role This role will support the planning and delivery of Crisis at Christmas, helping to ensure our services run safely, effectively and efficiently across London. Working alongside the Operations Officer, you will assist with a wide range of operational activities including supporting Christmas centres, coordinating transport and logistics, maintaining relationships with schools, hotels and other venue providers, and helping to manage warehouse operations. This is a varied and hands-on role that involves working with volunteers, external partners and colleagues across the Christmas team. You'll support everything from maintaining operational records and schedules to assisting with centre setup and close down, vehicle coordination and stock management. No two days are the same, and you'll play a key role in helping us deliver vital services to people experiencing homelessness during the Christmas period. About you Experience coordinating projects, events, operations, volunteers or customer-facing activities. Strong interpersonal skills and an ability to build and maintain positive relationships with colleagues, volunteers, suppliers, venue partners and other external stakeholders. Excellent written and verbal communication skills, with the confidence to work with a wide range of audiences. Proficient IT skills, including experience using Microsoft Office applications and working with data accurately and effectively. A positive, proactive attitude and willingness to get involved in practical, hands-on tasks, including manual handling activities when required. Commitment to Crisis' purpose and values, with a collaborative approach to working as part of a team. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 2 August 2026 at 23:59 Interview date and location: Monday 10 August 2026, in-person at Crisis Warehouse, SEGRO Park, 160 Bidder Street Interview process: Competency-based interview AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Regular Giving Officer (Fixed-Term Contract) Salary: £46,614 - £56,345 per annum (pro rata if applicable) Location: White City, London ( attendance in the White City office every Tuesday and Thursday) Contract: Fixed-Term Contract (approximately 3 months) Help deliver fundraising campaigns that make a lasting difference We are seeking an experienced direct marketing and fundraising professional to join a busy and ambitious fundraising team during a critical period of campaign activity. This is an excellent opportunity for someone with significant experience in fundraising direct marketing who can quickly take ownership of campaigns, manage multiple projects simultaneously and deliver high-quality supporter communications with minimal supervision. Working as part of a collaborative fundraising team, you will help drive donor acquisition, retention and stewardship activity through a range of channels, supporting philanthropic giving and long-term supporter engagement. What you'll be doing Managing a portfolio of fundraising campaigns across direct mail, email, telephone and digital channels. Coordinating campaign delivery from briefing through to execution, ensuring projects are delivered on time and to a high standard. Working with internal stakeholders and external suppliers including agencies, designers, copywriters and mailing houses. Developing compelling fundraising communications, appeals and supporter stewardship materials. Managing campaign schedules, creative briefs, data briefs and production processes. Overseeing audience segmentation and supporting data selection processes. Monitoring campaign performance, analysing response rates and return on investment, and making recommendations for improvement. Producing reports and insights using fundraising and CRM data. Supporting budget monitoring and supplier management activities. About you We are looking for someone who can bring: Significant experience in direct marketing, fundraising or supporter acquisition and retention activity. Experience delivering multi-channel campaigns from concept through to completion. Strong project management and organisational skills. Excellent communication and copywriting abilities. Experience working with databases, reporting and campaign performance analysis. Confidence managing suppliers and stakeholder relationships. Strong Excel and Microsoft Office skills. Excellent attention to detail and the ability to manage competing priorities. The ability to work independently while collaborating effectively with colleagues across an organisation. You will join a supportive team environment and will be expected to take ownership of campaign delivery during a particularly busy fundraising period. Why join us? This role offers the opportunity to: Play a key role in delivering impactful fundraising campaigns. Work with a broad range of stakeholders and suppliers. Gain exposure to sophisticated direct marketing and donor engagement programmes. Contribute directly to fundraising success and supporter growth. Build experience within a respected higher education fundraising environment. We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates from all backgrounds and experiences who can demonstrate the skills needed to succeed in this role. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jul 17, 2026
Full time
Regular Giving Officer (Fixed-Term Contract) Salary: £46,614 - £56,345 per annum (pro rata if applicable) Location: White City, London ( attendance in the White City office every Tuesday and Thursday) Contract: Fixed-Term Contract (approximately 3 months) Help deliver fundraising campaigns that make a lasting difference We are seeking an experienced direct marketing and fundraising professional to join a busy and ambitious fundraising team during a critical period of campaign activity. This is an excellent opportunity for someone with significant experience in fundraising direct marketing who can quickly take ownership of campaigns, manage multiple projects simultaneously and deliver high-quality supporter communications with minimal supervision. Working as part of a collaborative fundraising team, you will help drive donor acquisition, retention and stewardship activity through a range of channels, supporting philanthropic giving and long-term supporter engagement. What you'll be doing Managing a portfolio of fundraising campaigns across direct mail, email, telephone and digital channels. Coordinating campaign delivery from briefing through to execution, ensuring projects are delivered on time and to a high standard. Working with internal stakeholders and external suppliers including agencies, designers, copywriters and mailing houses. Developing compelling fundraising communications, appeals and supporter stewardship materials. Managing campaign schedules, creative briefs, data briefs and production processes. Overseeing audience segmentation and supporting data selection processes. Monitoring campaign performance, analysing response rates and return on investment, and making recommendations for improvement. Producing reports and insights using fundraising and CRM data. Supporting budget monitoring and supplier management activities. About you We are looking for someone who can bring: Significant experience in direct marketing, fundraising or supporter acquisition and retention activity. Experience delivering multi-channel campaigns from concept through to completion. Strong project management and organisational skills. Excellent communication and copywriting abilities. Experience working with databases, reporting and campaign performance analysis. Confidence managing suppliers and stakeholder relationships. Strong Excel and Microsoft Office skills. Excellent attention to detail and the ability to manage competing priorities. The ability to work independently while collaborating effectively with colleagues across an organisation. You will join a supportive team environment and will be expected to take ownership of campaign delivery during a particularly busy fundraising period. Why join us? This role offers the opportunity to: Play a key role in delivering impactful fundraising campaigns. Work with a broad range of stakeholders and suppliers. Gain exposure to sophisticated direct marketing and donor engagement programmes. Contribute directly to fundraising success and supporter growth. Build experience within a respected higher education fundraising environment. We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates from all backgrounds and experiences who can demonstrate the skills needed to succeed in this role. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Technical Support Officer (Housing) Reading (RG2 0QX) £14.59 per hour PAYE 3-Month Temporary Contract Office-Based - 5 Days Per Week Full-Time We are currently recruiting for a Technical Support Officer to join a busy Housing Property Services team based in Reading. This is an excellent opportunity for an organised and customer-focused administrator with strong data management and customer service experience to support the delivery of housing maintenance, repairs and planned works services. Working within a fast-paced environment, you will play a vital role in ensuring housing maintenance operations run efficiently, helping to deliver a high-quality service to residents, contractors and operational teams. Key Responsibilities Manage work orders and job tickets from receipt through to completion and closure. Raise, allocate and process maintenance jobs using internal management systems. Liaise with tenants, contractors, tradespeople and internal teams to ensure works are delivered efficiently. Maintain accurate records, databases and filing systems. Produce and proofread correspondence, reports and meeting minutes. Process purchase orders, invoices and associated administrative documentation. Support performance reporting, customer satisfaction monitoring and data analysis. Handle enquiries, complaints and service requests professionally and efficiently. What We're Looking For Previous experience within an administrative, technical support or housing support environment. Experience managing work orders, repairs administration or maintenance scheduling. Strong customer service skills with experience dealing with customers via telephone, email and face-to-face. Excellent organisational skills and attention to detail. Experience maintaining databases and processing large volumes of information accurately. Strong IT skills, including Excel, Word and other business systems. Ability to produce reports, minutes, spreadsheets and performance data. Experience within housing, property services, maintenance, repairs, construction administration or local authority environments would be advantageous. Contract Details £14.59 per hour PAYE 3-Month Temporary Assignment Full-Time Hours Monday to Friday Office-Based in Reading Immediate Start Available If you have a strong administration background and enjoy working in a busy customer-focused environment, we'd like to hear from you.
Jul 17, 2026
Seasonal
Technical Support Officer (Housing) Reading (RG2 0QX) £14.59 per hour PAYE 3-Month Temporary Contract Office-Based - 5 Days Per Week Full-Time We are currently recruiting for a Technical Support Officer to join a busy Housing Property Services team based in Reading. This is an excellent opportunity for an organised and customer-focused administrator with strong data management and customer service experience to support the delivery of housing maintenance, repairs and planned works services. Working within a fast-paced environment, you will play a vital role in ensuring housing maintenance operations run efficiently, helping to deliver a high-quality service to residents, contractors and operational teams. Key Responsibilities Manage work orders and job tickets from receipt through to completion and closure. Raise, allocate and process maintenance jobs using internal management systems. Liaise with tenants, contractors, tradespeople and internal teams to ensure works are delivered efficiently. Maintain accurate records, databases and filing systems. Produce and proofread correspondence, reports and meeting minutes. Process purchase orders, invoices and associated administrative documentation. Support performance reporting, customer satisfaction monitoring and data analysis. Handle enquiries, complaints and service requests professionally and efficiently. What We're Looking For Previous experience within an administrative, technical support or housing support environment. Experience managing work orders, repairs administration or maintenance scheduling. Strong customer service skills with experience dealing with customers via telephone, email and face-to-face. Excellent organisational skills and attention to detail. Experience maintaining databases and processing large volumes of information accurately. Strong IT skills, including Excel, Word and other business systems. Ability to produce reports, minutes, spreadsheets and performance data. Experience within housing, property services, maintenance, repairs, construction administration or local authority environments would be advantageous. Contract Details £14.59 per hour PAYE 3-Month Temporary Assignment Full-Time Hours Monday to Friday Office-Based in Reading Immediate Start Available If you have a strong administration background and enjoy working in a busy customer-focused environment, we'd like to hear from you.
Contract Civic Recruitment Limited United Kingdom Posted On 15/07/2026 Job Information Social / NGO / Health & Care City Bracknell South Province Bracknell Forest Postal Code RG12 1JD Job Description Homelessness Prevention & Assessment Officer - 3 Month Contract Contract: Temporary (3 Months) Hours: Full-Time Summary This temporary role involves assessing homelessness applications, providing housing advice, and ensuring compliance with statutory duties under homelessness legislation. The successful candidate will work to prevent and relieve homelessness, complete statutory assessments, and collaborate with customers, landlords, and partner agencies to achieve positive housing outcomes. This position is crucial in supporting vulnerable households and ensuring they receive appropriate guidance and assistance. Responsibilities Homelessness Assessments: Evaluate applications under the Housing Act 1996 Part VII and Homelessness Reduction Act 2017. Conduct detailed housing needs assessments and determine duties owed to applicants. Complete statutory investigations and issue Section 184 decision letters. Prevention & Relief Duties: Work with customers to prevent and relieve homelessness. Explore housing options and develop tailored prevention strategies. Ensure applicants are informed throughout the process. Personal Housing Plans: Develop and monitor Personal Housing Plans (PHPs). Collaborate with customers to achieve agreed outcomes. Housing Advice & Case Management: Provide high-quality housing advice and manage a complex caseload. Ensure accurate case recording and file management. Financial Assessments: Conduct affordability assessments and support income maximization. Liaise with welfare benefit services as needed. Housing Register Assessments: Assess and process housing register applications. Maintain accurate housing records. Landlord & Stakeholder Negotiation: Negotiate with landlords and housing providers to prevent homelessness. Facilitate positive outcomes through partnership working. Partnership Working: Collaborate with internal departments and external agencies. Attend multi-agency meetings and coordinate support plans. Database & Record Management: Maintain accurate case notes and ensure compliance with GDPR. Requirements Ability to attend the office once per week for face to face assessments. Experience with Abritas and Civica systems. Knowledge of the Housing Act 1996 Part VII and Homelessness Reduction Act 2017. Experience issuing Section 184 decisions and managing complex housing cases. Strong customer service and case management skills. Previous local authority homelessness experience. Knowledge of the Renters Rights Act. Experience in multi agency meetings and working with partner organizations. Additional Information This is a 3-month temporary contract with a rate of £36.10 per hour (Umbrella). The role is based in the RG12 (Bracknell Area) and requires full-time hours. Bi-weekly pay with a requirement to attend the office once per week for face to face assessments. Previous local authority homelessness experience and knowledge of the Renters Rights Act are highly desirable.
Jul 17, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 15/07/2026 Job Information Social / NGO / Health & Care City Bracknell South Province Bracknell Forest Postal Code RG12 1JD Job Description Homelessness Prevention & Assessment Officer - 3 Month Contract Contract: Temporary (3 Months) Hours: Full-Time Summary This temporary role involves assessing homelessness applications, providing housing advice, and ensuring compliance with statutory duties under homelessness legislation. The successful candidate will work to prevent and relieve homelessness, complete statutory assessments, and collaborate with customers, landlords, and partner agencies to achieve positive housing outcomes. This position is crucial in supporting vulnerable households and ensuring they receive appropriate guidance and assistance. Responsibilities Homelessness Assessments: Evaluate applications under the Housing Act 1996 Part VII and Homelessness Reduction Act 2017. Conduct detailed housing needs assessments and determine duties owed to applicants. Complete statutory investigations and issue Section 184 decision letters. Prevention & Relief Duties: Work with customers to prevent and relieve homelessness. Explore housing options and develop tailored prevention strategies. Ensure applicants are informed throughout the process. Personal Housing Plans: Develop and monitor Personal Housing Plans (PHPs). Collaborate with customers to achieve agreed outcomes. Housing Advice & Case Management: Provide high-quality housing advice and manage a complex caseload. Ensure accurate case recording and file management. Financial Assessments: Conduct affordability assessments and support income maximization. Liaise with welfare benefit services as needed. Housing Register Assessments: Assess and process housing register applications. Maintain accurate housing records. Landlord & Stakeholder Negotiation: Negotiate with landlords and housing providers to prevent homelessness. Facilitate positive outcomes through partnership working. Partnership Working: Collaborate with internal departments and external agencies. Attend multi-agency meetings and coordinate support plans. Database & Record Management: Maintain accurate case notes and ensure compliance with GDPR. Requirements Ability to attend the office once per week for face to face assessments. Experience with Abritas and Civica systems. Knowledge of the Housing Act 1996 Part VII and Homelessness Reduction Act 2017. Experience issuing Section 184 decisions and managing complex housing cases. Strong customer service and case management skills. Previous local authority homelessness experience. Knowledge of the Renters Rights Act. Experience in multi agency meetings and working with partner organizations. Additional Information This is a 3-month temporary contract with a rate of £36.10 per hour (Umbrella). The role is based in the RG12 (Bracknell Area) and requires full-time hours. Bi-weekly pay with a requirement to attend the office once per week for face to face assessments. Previous local authority homelessness experience and knowledge of the Renters Rights Act are highly desirable.
PR and Policy Officer We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work. Position: PR & Policy Officer Location: Bradley, Huddersfield/Hybrid Hours: Part-time, 27 hours per week Salary: £30,000 - £32,000 pro rata dependant on experience. Duration: Permanent Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare. Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research. Responsibilities include: Support the PR & Policy Manager to deliver the media relations strategy Identify and create print, broadcast and digital opportunities for maximising the reach and impact of key messaging Support work of the Director of Policy and Communications to increase awareness of early years policy priorities among politicians across all parties Develop work programmes and undertake research to explore policy issues Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media Manage the day-to-day operation of media and policy contacts Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media Assist with internal and external speaking engagements Write and produce material for a range of member communications. About You As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer, Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jul 17, 2026
Full time
PR and Policy Officer We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work. Position: PR & Policy Officer Location: Bradley, Huddersfield/Hybrid Hours: Part-time, 27 hours per week Salary: £30,000 - £32,000 pro rata dependant on experience. Duration: Permanent Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare. Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research. Responsibilities include: Support the PR & Policy Manager to deliver the media relations strategy Identify and create print, broadcast and digital opportunities for maximising the reach and impact of key messaging Support work of the Director of Policy and Communications to increase awareness of early years policy priorities among politicians across all parties Develop work programmes and undertake research to explore policy issues Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media Manage the day-to-day operation of media and policy contacts Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media Assist with internal and external speaking engagements Write and produce material for a range of member communications. About You As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer, Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Job Details: Salary range: £43,308 - £45,852 per annum Work location: New Zealand Way, White City Estate, Hammersmith W12 7DE and Cobbs Hall, Fulham Palace Road, London SW6 6LL Hours per week: 36 Contract type: 15 x Permanent Closing date: 28 July 2026 Contact details for Informal discussion: Andrew Nowakowski, Head of Neighbourhoods and Communities via email on or Declan Teague, Head of Neighbourhoods and Communities via email on About the role Are you passionate about people, places, and making communities thrive? Do you enjoy being out and about, meeting residents, solving problems, and creating real, lasting impact? Join us as a Neighbourhoods & Communities Officer and play a central part in shaping neighbourhoods where residents feel safe, supported and proud to live. This is a hands on, people first role where every day is different. You'll be the friendly face of the council across a patch of around 400 households, building relationships, supporting residents to sustain their tenancies, tackling issues early and driving improvements that make neighbourhoods cleaner, safer, and more vibrant. If you love variety, responsibility and making things happen - this role is for you. Working pattern: No hybrid working, Monday to Friday 9am to 5pm and also working on one Saturday in six from 9.30am to 2pm with a day off in lieu the following week. What you'll do Be a visible, trusted presence on your patch - residents will know you, rely on you, and come to you first. Own your neighbourhood: from repairs to estate services to community improvements, you'll be the guardian of your estates. Solve real problems - from tenancy issues to ASB cases - using a thoughtful, resident centred approach. Support residents who need extra help, identifying safeguarding concerns and connecting people with the right services. Lead estate inspections, make sure safety standards are met, and take action on anything that puts residents at risk. Champion resident engagement - listening to local voices, empowering community groups and driving small projects that make a big difference. Manage tenancy changes (succession, mutual exchange, joint tenancies and more) and offer clear, helpful housing advice. Take the lead on ASB and tenancy enforcement, working with partners and preparing cases when needed. Welcome new tenants, carry out sign ups, viewings and six week visits and set people up for success in their new homes. Respond to emergencies on estates with calm, empathy and practical support. Everything you do will contribute to safer, happier, better connected neighbourhoods. About you This role is all about attitude, ownership and emotional intelligence. We're looking for someone who brings: A naturally empathetic, curious approach to understanding residents and their neighbourhoods. Great communication skills - you enjoy working with people from all walks of life Problem solving ability - you stay calm, get the facts and follow issues through to the end Strong organisation skills - you can juggle priorities and still deliver quality Confidence using data and insight to improve services Creativity and flexibility - you adapt, try new approaches and think differently A commitment to excellent customer service - every interaction matters Team spirit - you collaborate well and build strong working relationships Experience in customer service (in any sector!) is essential - housing experience is great but not required. Why join us? At H&F, we're passionate about helping residents live the best lives they can. You'll: Work autonomously, with no two days the same See the direct impact of your work Build real relationships with residents and partners Work in a supportive team that values creativity, inclusion and emotional intelligence Have opportunities to learn, develop and grow If you want a job where you make a real difference, this is it. Please view the Role Profile for more information on the role Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. Job Segment: Equity, Finance
Jul 17, 2026
Full time
Job Details: Salary range: £43,308 - £45,852 per annum Work location: New Zealand Way, White City Estate, Hammersmith W12 7DE and Cobbs Hall, Fulham Palace Road, London SW6 6LL Hours per week: 36 Contract type: 15 x Permanent Closing date: 28 July 2026 Contact details for Informal discussion: Andrew Nowakowski, Head of Neighbourhoods and Communities via email on or Declan Teague, Head of Neighbourhoods and Communities via email on About the role Are you passionate about people, places, and making communities thrive? Do you enjoy being out and about, meeting residents, solving problems, and creating real, lasting impact? Join us as a Neighbourhoods & Communities Officer and play a central part in shaping neighbourhoods where residents feel safe, supported and proud to live. This is a hands on, people first role where every day is different. You'll be the friendly face of the council across a patch of around 400 households, building relationships, supporting residents to sustain their tenancies, tackling issues early and driving improvements that make neighbourhoods cleaner, safer, and more vibrant. If you love variety, responsibility and making things happen - this role is for you. Working pattern: No hybrid working, Monday to Friday 9am to 5pm and also working on one Saturday in six from 9.30am to 2pm with a day off in lieu the following week. What you'll do Be a visible, trusted presence on your patch - residents will know you, rely on you, and come to you first. Own your neighbourhood: from repairs to estate services to community improvements, you'll be the guardian of your estates. Solve real problems - from tenancy issues to ASB cases - using a thoughtful, resident centred approach. Support residents who need extra help, identifying safeguarding concerns and connecting people with the right services. Lead estate inspections, make sure safety standards are met, and take action on anything that puts residents at risk. Champion resident engagement - listening to local voices, empowering community groups and driving small projects that make a big difference. Manage tenancy changes (succession, mutual exchange, joint tenancies and more) and offer clear, helpful housing advice. Take the lead on ASB and tenancy enforcement, working with partners and preparing cases when needed. Welcome new tenants, carry out sign ups, viewings and six week visits and set people up for success in their new homes. Respond to emergencies on estates with calm, empathy and practical support. Everything you do will contribute to safer, happier, better connected neighbourhoods. About you This role is all about attitude, ownership and emotional intelligence. We're looking for someone who brings: A naturally empathetic, curious approach to understanding residents and their neighbourhoods. Great communication skills - you enjoy working with people from all walks of life Problem solving ability - you stay calm, get the facts and follow issues through to the end Strong organisation skills - you can juggle priorities and still deliver quality Confidence using data and insight to improve services Creativity and flexibility - you adapt, try new approaches and think differently A commitment to excellent customer service - every interaction matters Team spirit - you collaborate well and build strong working relationships Experience in customer service (in any sector!) is essential - housing experience is great but not required. Why join us? At H&F, we're passionate about helping residents live the best lives they can. You'll: Work autonomously, with no two days the same See the direct impact of your work Build real relationships with residents and partners Work in a supportive team that values creativity, inclusion and emotional intelligence Have opportunities to learn, develop and grow If you want a job where you make a real difference, this is it. Please view the Role Profile for more information on the role Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. Job Segment: Equity, Finance
Job Details: Salary range: £56,436 - £59,574 per annum Work location: Fulham Palace Road, London W6 8RF Hours per week: 36 Contract type: 3x Permanent Vetting requirements: Basic DBS Check Closing date: 28 July 2026 This post will be managed as a rolling advert, and applications may be reviewed on an ongoing basis prior to the closing date. Please note that previous applicants need not reapply. Contact details for Informal discussion: Declan Teague, Head of Neighbourhoods and Communities on or via email on About the role Do you believe that excellent neighbourhood services can truly transform lives? Are you a confident housing leader who thrives on responsibility, accountability, pace and purpose? Hammersmith & Fulham Council is seeking an ambitious, values driven Neighbourhoods and Communities Manager to lead a newly formed team delivering high quality, resident focused housing services. Created following a major restructure, this role offers a rare opportunity to modernise neighbourhood management, drive innovation and make a visible difference to the lives of approximately 2,000 residents. Reporting to the Head of Neighbourhoods and Communities, you will provide strategic and operational leadership to Neighbourhood and Community Officers, supported by a Coordinator. You will oversee the delivery of frontline tenancy and neighbourhood services and ensure your team consistently provides excellent support to residents. You will lead and inspire a high performing team committed to outstanding tenancy and neighbourhood management. You will embed a resident first culture focused on safety, satisfaction and sustainable communities. You will drive service improvement, encourage innovation, support digital transformation, champion modern ways of working and ensure compliance with regulatory standards, contributing to the Council's ambition to achieve a C1 rating. Your remit will include overseeing antisocial behaviour casework, estate management, fire safety actions and complex tenancy issues. By using data, insight and resident feedback, you will drive continuous improvement in performance and outcomes. You will build strong partnerships across the Council and work collaboratively with residents, community groups and external agencies. This is a highly visible, hands on leadership position requiring operational grip, clear decision making and a strong leadership presence. Hammersmith & Fulham manages around 12,000 council homes, and neighbourhood services play a vital role in daily resident experiences. In this role, you will help keep residents safe, create cleaner and greener estates, respond to antisocial behaviour quickly and compassionately, support vulnerable households and improve satisfaction, trust and engagement with Council services. The impact of your work will be felt every day by residents, colleagues and partners. The ideal candidate will be an experienced housing professional and confident people leader with expert knowledge of housing, tenancy and neighbourhood management. You should be comfortable working at both strategic and operational levels, with a strong track record in performance management and service improvement. You will lead with empathy, energy and accountability, and enjoy delivering change and bringing people with you. Experience within a local authority or social housing environment is highly desirable. This role offers significant influence and autonomy, along with the chance to shape a new service and leave a lasting legacy. The Council is committed to learning, development and wellbeing, and is proud to be an inclusive, values driven organisation that puts residents first. Hammersmith & Fulham welcomes applicants from all backgrounds and guarantees an interview to disabled candidates who meet the minimum criteria. Flexible working is actively encouraged. If you are ready to lead with purpose, improve neighbourhoods and deliver services residents can be proud of, the Council would be delighted to hear from you. Please refer to the Role Profile for more information. Role Specific Qualifications: You'll be educated to degree level (or equivalent experience) and either hold, or be willing to work towards, a Level 4 housing qualification. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. Job Segment: Manager, Compliance, Equity, Law, Management, Legal, Finance
Jul 17, 2026
Full time
Job Details: Salary range: £56,436 - £59,574 per annum Work location: Fulham Palace Road, London W6 8RF Hours per week: 36 Contract type: 3x Permanent Vetting requirements: Basic DBS Check Closing date: 28 July 2026 This post will be managed as a rolling advert, and applications may be reviewed on an ongoing basis prior to the closing date. Please note that previous applicants need not reapply. Contact details for Informal discussion: Declan Teague, Head of Neighbourhoods and Communities on or via email on About the role Do you believe that excellent neighbourhood services can truly transform lives? Are you a confident housing leader who thrives on responsibility, accountability, pace and purpose? Hammersmith & Fulham Council is seeking an ambitious, values driven Neighbourhoods and Communities Manager to lead a newly formed team delivering high quality, resident focused housing services. Created following a major restructure, this role offers a rare opportunity to modernise neighbourhood management, drive innovation and make a visible difference to the lives of approximately 2,000 residents. Reporting to the Head of Neighbourhoods and Communities, you will provide strategic and operational leadership to Neighbourhood and Community Officers, supported by a Coordinator. You will oversee the delivery of frontline tenancy and neighbourhood services and ensure your team consistently provides excellent support to residents. You will lead and inspire a high performing team committed to outstanding tenancy and neighbourhood management. You will embed a resident first culture focused on safety, satisfaction and sustainable communities. You will drive service improvement, encourage innovation, support digital transformation, champion modern ways of working and ensure compliance with regulatory standards, contributing to the Council's ambition to achieve a C1 rating. Your remit will include overseeing antisocial behaviour casework, estate management, fire safety actions and complex tenancy issues. By using data, insight and resident feedback, you will drive continuous improvement in performance and outcomes. You will build strong partnerships across the Council and work collaboratively with residents, community groups and external agencies. This is a highly visible, hands on leadership position requiring operational grip, clear decision making and a strong leadership presence. Hammersmith & Fulham manages around 12,000 council homes, and neighbourhood services play a vital role in daily resident experiences. In this role, you will help keep residents safe, create cleaner and greener estates, respond to antisocial behaviour quickly and compassionately, support vulnerable households and improve satisfaction, trust and engagement with Council services. The impact of your work will be felt every day by residents, colleagues and partners. The ideal candidate will be an experienced housing professional and confident people leader with expert knowledge of housing, tenancy and neighbourhood management. You should be comfortable working at both strategic and operational levels, with a strong track record in performance management and service improvement. You will lead with empathy, energy and accountability, and enjoy delivering change and bringing people with you. Experience within a local authority or social housing environment is highly desirable. This role offers significant influence and autonomy, along with the chance to shape a new service and leave a lasting legacy. The Council is committed to learning, development and wellbeing, and is proud to be an inclusive, values driven organisation that puts residents first. Hammersmith & Fulham welcomes applicants from all backgrounds and guarantees an interview to disabled candidates who meet the minimum criteria. Flexible working is actively encouraged. If you are ready to lead with purpose, improve neighbourhoods and deliver services residents can be proud of, the Council would be delighted to hear from you. Please refer to the Role Profile for more information. Role Specific Qualifications: You'll be educated to degree level (or equivalent experience) and either hold, or be willing to work towards, a Level 4 housing qualification. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. Job Segment: Manager, Compliance, Equity, Law, Management, Legal, Finance
Head of Strategy and Programmes, Adult Social Care (Job Ref: 4222) Salary: £86,889 - £96,983 (Dependant on experience) Grade: Level 6 Zone 2 Location: 5 Pancras Square, London N1C 4AG/Hybrid Hours per week: 37 Contract Type: Permanent / Full Time Closing Date: Monday 27th July 2026 at 23:59 Interview: Week commencing 3 rd August 2026 About North London CouncilsPartnership The post sits within the North London Councils Partnership, which is hosted by Camden Council. The North London Councils Partnership is a local authority led partnership supporting 13 boroughs to: deliver programmes of work that address shared priorities in social care in partnership, and promote a strong local authority presence within North London's Integrated Care System (ICS). The Partnership is a high profile, high performing team that in 2021 won the national LGC award for Adult Social Care demonstrating the impact of our work. What You'll Be Doing / How You'll Be Involved This key leadership role directs the North Central London (NCL) adult social care (ASC) programme across Barnet, Camden, Enfield, Haringey and Islington Councils. It develops and leads a cross-borough market shaping and management programme covering key ASC service priorities including accommodation-based services, digital development and matrix leadership of workforce-related activity. The role provides strategic leadership of joint work with health partners, influencing them to support excellent outcomes for residents, and builds effective professional ASC leadership networks across the 5 boroughs. Adult Social Care markets strategy and programme: Lead the development and delivery of cross-borough programmes of work with the ASC market that yield benefits for the local authorities, NHS partners and residents. Drive strategic collaborative and aligned commissioning approaches for ASC services across NCL to secure provision in line with local need and to yield substantial cost avoidance and/or financial savings, whilst ensuring the market remains sustainable. Champion a data driven and evidence-based approach to innovative programme strategy, delivery and reporting, including cyclical market analysis of trends, opportunities and risks; sustainable cost modelling; data digitisation and access for boroughs; expanding the range of data sources; and demonstrating impact and performance. Provide strategic leadership and coordination on ASC issues and in response to changing circumstances or guidance where there is aspiration to develop aligned approaches, coordinate responses or joint strategies. Oversee complex market shaping workstreams (including quality, price, market oversight and sufficiency, digital), to deliver specified outcomes and savings against challenging timeframes. Strategic direction to NCL ASC Programme Board and Integrated Care System: Form trusting, credible relationships with a range of partners through an ability to think strategically, persuade, negotiate and influence a complex local agenda. This will include working closely with the 5 Directors of Adult Social Care and senior commissioners to agree approaches across the 5 boroughs. Lead on planning for the NCL ASC Programme Board reporting to the 5 Directors of Adult Social Services (DASS) and their leadership teams, providing expert advice and guidance that drives forward programme delivery and ensures the Partnership is achieving the anticipated outcomes. Develop excellent strategic relationships with care providers to promote health and social care input (e.g. digital social care), understand providers' challenges and opportunities, improve outcomes and quality, and inform supportive effective council-NHS partnerships. Provide strategic and programme input on behalf of the 5 local authorities into a range of ICS workstreams with a focus on building effective joint planning and integrated working across health and social care. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers): All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . We are looking for a proven and growing leader who is looking to further develop their skills, experience and impact in delivering complex change. You will benefit from direct exposure to senior local government officers and politicians across five local authorities. You will bring an ability to think strategically, persuade, negotiate and influence a complex and evolving local commissioning and market management agenda. You will also bring the skills required to develop and deliver a complex and evolving programme of commissioning and market shaping work that yields benefits for the local authorities, NHS partners and residents. To be successful in this post, you will be excellent at building credible relationships across a wide range of stakeholders across the 5 Councils and NHS partners. You will be experienced at working collaboratively and successfully across agencies to deliver improved outcomes and will be confident in your ability to act as a system leader, developing excellent partnerships across the local authority and health landscape and inspiring confidence in stakeholders and staff at a time of significant change. You will be able to deal with conflicting views at a senior level including offering pragmatic and palatable solutions. You will be confident at analysing health and social care datasets to support a deeper understanding of local services and using your commissioning knowledge and exper
Jul 17, 2026
Full time
Head of Strategy and Programmes, Adult Social Care (Job Ref: 4222) Salary: £86,889 - £96,983 (Dependant on experience) Grade: Level 6 Zone 2 Location: 5 Pancras Square, London N1C 4AG/Hybrid Hours per week: 37 Contract Type: Permanent / Full Time Closing Date: Monday 27th July 2026 at 23:59 Interview: Week commencing 3 rd August 2026 About North London CouncilsPartnership The post sits within the North London Councils Partnership, which is hosted by Camden Council. The North London Councils Partnership is a local authority led partnership supporting 13 boroughs to: deliver programmes of work that address shared priorities in social care in partnership, and promote a strong local authority presence within North London's Integrated Care System (ICS). The Partnership is a high profile, high performing team that in 2021 won the national LGC award for Adult Social Care demonstrating the impact of our work. What You'll Be Doing / How You'll Be Involved This key leadership role directs the North Central London (NCL) adult social care (ASC) programme across Barnet, Camden, Enfield, Haringey and Islington Councils. It develops and leads a cross-borough market shaping and management programme covering key ASC service priorities including accommodation-based services, digital development and matrix leadership of workforce-related activity. The role provides strategic leadership of joint work with health partners, influencing them to support excellent outcomes for residents, and builds effective professional ASC leadership networks across the 5 boroughs. Adult Social Care markets strategy and programme: Lead the development and delivery of cross-borough programmes of work with the ASC market that yield benefits for the local authorities, NHS partners and residents. Drive strategic collaborative and aligned commissioning approaches for ASC services across NCL to secure provision in line with local need and to yield substantial cost avoidance and/or financial savings, whilst ensuring the market remains sustainable. Champion a data driven and evidence-based approach to innovative programme strategy, delivery and reporting, including cyclical market analysis of trends, opportunities and risks; sustainable cost modelling; data digitisation and access for boroughs; expanding the range of data sources; and demonstrating impact and performance. Provide strategic leadership and coordination on ASC issues and in response to changing circumstances or guidance where there is aspiration to develop aligned approaches, coordinate responses or joint strategies. Oversee complex market shaping workstreams (including quality, price, market oversight and sufficiency, digital), to deliver specified outcomes and savings against challenging timeframes. Strategic direction to NCL ASC Programme Board and Integrated Care System: Form trusting, credible relationships with a range of partners through an ability to think strategically, persuade, negotiate and influence a complex local agenda. This will include working closely with the 5 Directors of Adult Social Care and senior commissioners to agree approaches across the 5 boroughs. Lead on planning for the NCL ASC Programme Board reporting to the 5 Directors of Adult Social Services (DASS) and their leadership teams, providing expert advice and guidance that drives forward programme delivery and ensures the Partnership is achieving the anticipated outcomes. Develop excellent strategic relationships with care providers to promote health and social care input (e.g. digital social care), understand providers' challenges and opportunities, improve outcomes and quality, and inform supportive effective council-NHS partnerships. Provide strategic and programme input on behalf of the 5 local authorities into a range of ICS workstreams with a focus on building effective joint planning and integrated working across health and social care. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service. To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers): All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . We are looking for a proven and growing leader who is looking to further develop their skills, experience and impact in delivering complex change. You will benefit from direct exposure to senior local government officers and politicians across five local authorities. You will bring an ability to think strategically, persuade, negotiate and influence a complex and evolving local commissioning and market management agenda. You will also bring the skills required to develop and deliver a complex and evolving programme of commissioning and market shaping work that yields benefits for the local authorities, NHS partners and residents. To be successful in this post, you will be excellent at building credible relationships across a wide range of stakeholders across the 5 Councils and NHS partners. You will be experienced at working collaboratively and successfully across agencies to deliver improved outcomes and will be confident in your ability to act as a system leader, developing excellent partnerships across the local authority and health landscape and inspiring confidence in stakeholders and staff at a time of significant change. You will be able to deal with conflicting views at a senior level including offering pragmatic and palatable solutions. You will be confident at analysing health and social care datasets to support a deeper understanding of local services and using your commissioning knowledge and exper
The role The Lead Content Designer is a hands-on, operational role that leads and supports others in delivering high-quality content design across Southwark Council's digital services. Reporting to the Web and Digital Lead, this role provides strategic oversight of content standards, governance, and content quality across the councils web platforms. You will oversee the day-to-day activities of Content Design Officers, champion user-centred content design principles, and help services reimagine how they communicate with residents. Working across multidisciplinary teams, you will define content strategies, develop standards and guidance, and ensure that content is accessible, inclusive, evidence-based, and aligned to organisational objectives. This role is ideal for an experienced content professional who combines strategic thinking with practical delivery. You will work closely with service teams, stakeholders, designers, product managers, and delivery teams to improve the quality, consistency, and effectiveness of Southwarks digital content, helping residents access services quickly and easily while supporting the councils wider digital transformation ambitions. Key responsibilities Oversee the day-to-day operations of Content Design Officers, ensuring quality, consistency, and adherence to agreed standards and priorities. Provide strategic oversight of content standards, governance, and publishing practices across Southwarks digital platforms. Review, develop, and implement content strategies that help services improve how they communicate with residents and achieve organisational objectives. Champion content design best practice, working with teams across the council to define user and organisational needs and deliver content that meets both. Own and maintain content standards, style guides, guidance, and reusable content patterns to support consistent, accessible communication. Lead collaboration with content owners and service teams to create, optimise, and improve content based on user research, analytics, and service objectives. Use insight from analytics, search data, user journeys, and other digital performance measures to identify opportunities for continuous improvement. Develop and manage an annual programme of content reviews and updates, working with services to proactively plan content improvements. Support the adoption of user-centred design approaches across the council and contribute to the continuous improvement of digital services. Mentor and support Content Design Officers and colleagues, fostering a culture of collaboration, learning, and development If you are interested in this role please send your updated CV in the first instance.
Jul 16, 2026
Seasonal
The role The Lead Content Designer is a hands-on, operational role that leads and supports others in delivering high-quality content design across Southwark Council's digital services. Reporting to the Web and Digital Lead, this role provides strategic oversight of content standards, governance, and content quality across the councils web platforms. You will oversee the day-to-day activities of Content Design Officers, champion user-centred content design principles, and help services reimagine how they communicate with residents. Working across multidisciplinary teams, you will define content strategies, develop standards and guidance, and ensure that content is accessible, inclusive, evidence-based, and aligned to organisational objectives. This role is ideal for an experienced content professional who combines strategic thinking with practical delivery. You will work closely with service teams, stakeholders, designers, product managers, and delivery teams to improve the quality, consistency, and effectiveness of Southwarks digital content, helping residents access services quickly and easily while supporting the councils wider digital transformation ambitions. Key responsibilities Oversee the day-to-day operations of Content Design Officers, ensuring quality, consistency, and adherence to agreed standards and priorities. Provide strategic oversight of content standards, governance, and publishing practices across Southwarks digital platforms. Review, develop, and implement content strategies that help services improve how they communicate with residents and achieve organisational objectives. Champion content design best practice, working with teams across the council to define user and organisational needs and deliver content that meets both. Own and maintain content standards, style guides, guidance, and reusable content patterns to support consistent, accessible communication. Lead collaboration with content owners and service teams to create, optimise, and improve content based on user research, analytics, and service objectives. Use insight from analytics, search data, user journeys, and other digital performance measures to identify opportunities for continuous improvement. Develop and manage an annual programme of content reviews and updates, working with services to proactively plan content improvements. Support the adoption of user-centred design approaches across the council and contribute to the continuous improvement of digital services. Mentor and support Content Design Officers and colleagues, fostering a culture of collaboration, learning, and development If you are interested in this role please send your updated CV in the first instance.
Recruitment Solutions (Folkestone) Ltd
Hawkinge, Kent
Supported Housing Manager Location: Folkestone, Kent Salary: £35,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.
Jul 16, 2026
Full time
Supported Housing Manager Location: Folkestone, Kent Salary: £35,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.
We are recruiting for a growing boutique Independent Financial Adviser (IFA) firm seeking an experienced, commercially minded Head of Compliance to hold the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) functions. This is a senior leadership role for an individual who can embed a practical, business-focused compliance culture while ensuring the firm continues to meet the highest regulatory standards. About You You will have a minimum of five years' experience performing SMF16 and/or SMF17 responsibilities within a well establsihed IFA firm. You will have a proven track record of developing and implementing effective compliance frameworks that support commercial growth rather than hinder it. You will be able to demonstrate experience in: Preparing and presenting Consumer Duty annual reports. Producing AML annual reports and fulfilling MLRO responsibilities. Designing and delivering risk-based Compliance Monitoring Programmes. Conducting high-quality advice file reviews and providing constructive feedback. Completing and submitting RMAR returns. Developing, implementing and continuously improving compliance policies, procedures and controls. Maintaining accurate regulatory records and management information. Managing complaints across all areas of financial advice. Making and documenting Suspicious Activity Reports (SARs). Supporting GDPR compliance and data governance. Qualifications & Experience The successful candidate will ideally hold: Diploma in Regulated Financial Planning (or equivalent). Relevant compliance qualifications. Up-to-date Continuing Professional Development (CPD), including regular engagement with FCA publications, regulatory updates and industry forums. Technical Knowledge You will have experience implementing compliance technology and using systems to improve oversight, efficiency and reporting. You will understand how technology can enhance adviser support while maintaining robust regulatory controls. You will also have a strong understanding of: FCA Handbook requirements. Consumer Duty. Anti-Money Laundering regulations. Financial promotions. Complaints handling. Data protection and GDPR. Adviser remuneration structures, including the effective use of non-financial incentives to drive positive behaviours. Personal Attributes We are looking for someone who: Takes a pragmatic and commercially aware approach to compliance. Builds bespoke compliance frameworks that fit the firm's culture and operating model, rather than relying on generic templates. Can influence stakeholders at all levels through clear communication and practical guidance. Is confident presenting to senior leadership and Board meetings, where performance and regulatory oversight will be challenged. Collaborates effectively with advisers and operational teams to embed compliance into everyday business processes. Drives continuous improvement and operational efficiency while maintaining excellent regulatory standards. Is adaptable, forward-thinking and comfortable navigating an evolving regulatory, technological and economic landscape. What You'll Bring This is an opportunity to play a key role in the continued growth of a successful boutique IFA business with significant assets under management. You will help shape the firm's compliance strategy, ensuring that compliance is viewed as a business enabler-supporting advisers in delivering outstanding client outcomes while maintaining the highest standards of governance and regulatory oversight. Collaborate effectively with advisers and operational teams to embed compliance into everyday business processes while retaining clear and consistent ownership of compliance decisions. Drives continuous improvement and efficiency within the compliance function to help maintain operational efficiency while maintaining excellent regulatory standards. Additional Key Responsibilities : • Review and pre-approve higher-risk advice cases, including pension switches, EIS, VCTs, IHT planning and other complex recommendations. • Ensure client documentation, including Client Agreement and Suitability Report templates, remain compliant with FCA requirements and internal standards. • Provide compliance guidance to advisers, paraplanners and support staff throughout the advice process. • Support the Investment Committee in maintaining a compliant and well-governed Centralised Investment Proposition (CIP) and Centralised Retirement Proposition (CRP). • Work with operations, paraplanning and administration teams to maintain compliant processes and implement regulatory improvements. • Deliver compliance training and guidance to advisers and support staff, promoting a strong culture of regulatory compliance and continuous improvement.
Jul 16, 2026
Full time
We are recruiting for a growing boutique Independent Financial Adviser (IFA) firm seeking an experienced, commercially minded Head of Compliance to hold the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) functions. This is a senior leadership role for an individual who can embed a practical, business-focused compliance culture while ensuring the firm continues to meet the highest regulatory standards. About You You will have a minimum of five years' experience performing SMF16 and/or SMF17 responsibilities within a well establsihed IFA firm. You will have a proven track record of developing and implementing effective compliance frameworks that support commercial growth rather than hinder it. You will be able to demonstrate experience in: Preparing and presenting Consumer Duty annual reports. Producing AML annual reports and fulfilling MLRO responsibilities. Designing and delivering risk-based Compliance Monitoring Programmes. Conducting high-quality advice file reviews and providing constructive feedback. Completing and submitting RMAR returns. Developing, implementing and continuously improving compliance policies, procedures and controls. Maintaining accurate regulatory records and management information. Managing complaints across all areas of financial advice. Making and documenting Suspicious Activity Reports (SARs). Supporting GDPR compliance and data governance. Qualifications & Experience The successful candidate will ideally hold: Diploma in Regulated Financial Planning (or equivalent). Relevant compliance qualifications. Up-to-date Continuing Professional Development (CPD), including regular engagement with FCA publications, regulatory updates and industry forums. Technical Knowledge You will have experience implementing compliance technology and using systems to improve oversight, efficiency and reporting. You will understand how technology can enhance adviser support while maintaining robust regulatory controls. You will also have a strong understanding of: FCA Handbook requirements. Consumer Duty. Anti-Money Laundering regulations. Financial promotions. Complaints handling. Data protection and GDPR. Adviser remuneration structures, including the effective use of non-financial incentives to drive positive behaviours. Personal Attributes We are looking for someone who: Takes a pragmatic and commercially aware approach to compliance. Builds bespoke compliance frameworks that fit the firm's culture and operating model, rather than relying on generic templates. Can influence stakeholders at all levels through clear communication and practical guidance. Is confident presenting to senior leadership and Board meetings, where performance and regulatory oversight will be challenged. Collaborates effectively with advisers and operational teams to embed compliance into everyday business processes. Drives continuous improvement and operational efficiency while maintaining excellent regulatory standards. Is adaptable, forward-thinking and comfortable navigating an evolving regulatory, technological and economic landscape. What You'll Bring This is an opportunity to play a key role in the continued growth of a successful boutique IFA business with significant assets under management. You will help shape the firm's compliance strategy, ensuring that compliance is viewed as a business enabler-supporting advisers in delivering outstanding client outcomes while maintaining the highest standards of governance and regulatory oversight. Collaborate effectively with advisers and operational teams to embed compliance into everyday business processes while retaining clear and consistent ownership of compliance decisions. Drives continuous improvement and efficiency within the compliance function to help maintain operational efficiency while maintaining excellent regulatory standards. Additional Key Responsibilities : • Review and pre-approve higher-risk advice cases, including pension switches, EIS, VCTs, IHT planning and other complex recommendations. • Ensure client documentation, including Client Agreement and Suitability Report templates, remain compliant with FCA requirements and internal standards. • Provide compliance guidance to advisers, paraplanners and support staff throughout the advice process. • Support the Investment Committee in maintaining a compliant and well-governed Centralised Investment Proposition (CIP) and Centralised Retirement Proposition (CRP). • Work with operations, paraplanning and administration teams to maintain compliant processes and implement regulatory improvements. • Deliver compliance training and guidance to advisers and support staff, promoting a strong culture of regulatory compliance and continuous improvement.
