Service Engineer

Service Engineer - Midlands Location: Midlands (Northamptonshire, Kettering, East and West Midlands) Contract Type: Permanent Salary: Up to £38,000 basic plus overtime, paid travel time, call out and commission. Brand new van, full tools and uniform provided to support your field work. Local assignments across the Midlands to maintain work-life balance and reduce travel time. Ongoing technical training and clear pathways for career progression within the organisation. Competitive earnings with overtime, call out payments and commission opportunities. Join a growing security technology company investing in staff development and long-term careers.

Our client is a growing security technology company specialising in enterprise-level integrated security systems. They're expanding their engineering team across the Midlands and seeking an experienced Service Engineer to deliver fault-finding, maintenance and technical support to their varied client base. If you have proven experience servicing CCTV, access control and intruder alarm systems, this is an excellent opportunity to advance your career with a company that values professional development and local working.

As a Service Engineer, you'll play a key role in maintaining and supporting our client's integrated security systems for enterprise clients. You'll carry out planned preventative maintenance, diagnose complex system faults, and provide technical support to keep systems running smoothly. Your work directly impacts client satisfaction and system reliability, making you essential to the organisation's success and reputation in the security sector.

• Service, maintain and fault-find integrated security systems including CCTV and access control
• Carry out planned preventative maintenance schedules to prevent system downtime
• Diagnose and resolve system faults using strong technical troubleshooting skills
• Support clients with technical queries and provide clear guidance on system operation
• Complete accurate documentation and maintenance records for all work undertaken
• Participate in the call-out rota to provide emergency support when required
• Ensure all work meets health and safety standards and company procedures
• Ability to work independently and as part of a team
• Willingness to participate in call-out rota arrangements

• Proven experience as a Service Engineer in fire and security or electronic security
• Strong fault-finding skills across CCTV, access control and intruder alarm systems
• Familiarity with Genetec, Milestone or Galaxy (or equivalent platforms)
• Full UK driving licence with a clean record
• Customer-focused approach with excellent communication skills

Registered office 44 Market Square, St.Neots. PE19 6EU

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How to Apply

Interested in learning more? Get in touch or apply today - we'd love to hear from you

Our client is a well-established security technology organisation recognised for delivering advanced integrated security solutions to enterprise clients. With a focus on technical excellence and client service, they've built a reputation for reliable, high-quality systems across diverse sectors. The company prioritises investment in their engineering team, offering comprehensive training and genuine opportunities for career progression. Their commitment to keeping engineers local reflects their values around work-life balance and team stability, creating an environment where professionals can develop expertise whilst maintaining sustainable working patterns.

• Brand new van, full tools and uniform provided
• Paid travel time and call out payments
• Overtime and commission opportunities to increase earnings
• Ongoing technical training and professional development
• Local assignments to minimise commute and support work-life balance
• Permanent contract with job security and career progression opportunities
• Supportive team environment focused on long-term staff development

Alongside these benefits, you'll join a professional and supportive team environment where technical development is valued and career progression is genuine. You'll work on varied, interesting projects across the Midlands with colleagues who are invested in helping you succeed and grow within the organisation.