Management Consultant - Comms, Media, Technology - B2B

Job Description

Job Role: Management Consultant - Comms, Media, Technology - B2B

Location: London

Mobility: Up to 100%

Career Level: Consultant

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

"Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO

As a team:

Our Communications, Media & Technology (CMT) Strategy & Consulting team partners with leading organisations across Telecoms, Media, Software, Platforms, and High-Tech industries. We help clients navigate complex, often ambiguous challenges by defining strategies, designing future-state processes, and delivering outcomes through the integration of data, technology, and change execution. From scaling new platforms and reinventing business models to simplifying operations, we drive measurable, long-lasting results.

We work at the heart of industry and innovation - helping clients tackle their most complex challenges. We bring together global capabilities, functional knowledge, and ecosystem partnerships to accelerate change and help our clients lead in the digital age. Much of our work centres on B2B growth, B2B customer experience, and large-scale B2B transformation across sales, service, and operations.

We're looking for experienced problem-solvers who combine deep industry expertise with the ability to bring clarity and structure to ambiguity, helping clients seamlessly move from strategy to execution. If you're ready to drive transformation and deliver impact at scale, we want to hear from you.

What's in it for you?

• A dynamic career path at the forefront of industry transformation, supported by a high performing and inclusive team culture
• Opportunities to work on high-impact projects with global clients shaping complex B2B propositions, enterprise customer journeys, and large-scale B2B transformations across the Comms, Media, Software & Platforms, and/or High-Tech sectors
• Continuous learning through access to world class training, cutting edge technologies, and a global network of experts
• A collaborative environment that fosters innovation, embraces diverse thinking, and prioritises your personal and professional growth

In this role you will:

• Solve high-impact business problems where the path forward isn't always clear, using structured approaches such as detailed process design, data-driven insights, and cost benefit analysis
• Collaborate with clients and internal teams to shape and deliver strategic initiatives that generate tangible business value
• Lead the design and execution of solutions - including scope definition, delivery models, and business cases - while collaborating across strategy, technology, and delivery functions to bring solutions to life
• Use structured problem-solving techniques such as interviews, workshops, data analysis, and research to uncover insights and guide key decisions
• Shape commercial propositions and contribute to business development, driving client growth conversations and go to market strategies

Qualification Job qualifications

We are looking for the following profiles and skills: We are seeking candidates with a strong problem solving mindset and hands on experience in Comms, Media, Software & Platforms, High Tech, or adjacent technology driven industries. You may come from consulting, internal strategy, transformation teams, or from an established platform provider within the relevant industry. You will bring strong experience within the Business-to-Business (B2B) customer segments, e.g. SMB, MNC, Enterprise, and an operational and transformational understanding of the B2B customer lifecycle value chain in at least one of the relevant industry sectors as part of your consulting skillset.

You should bring expertise in the following areas: Value-Driven Delivery

• Proven ability to structure and solve complex business challenges through data-driven insights, process redesign, business casing, and technology solutions
• Experience designing future-state B2B processes, B2B customer journeys, and B2B transformation roadmaps, from vision to execution
• Expertise in driving and owning end to end B2B transformation initiatives, from strategic design to full delivery and implementation

Client Engagement

• Ability to operate in ambiguous environments, bringing clarity, structure, and strategic alignment to drive stakeholder buy in
• Proven track record of working directly with senior stakeholders to understand complex problems, co create solutions, and drive cross functional change
• Experience delivering complex transformation initiatives in both waterfall and agile environments

Coaching and growth

• Team management capabilities with experience mentoring and coaching junior team members, fostering collaboration, and building trusted client relationships
• A commercial mindset with comfort in shaping detailed business cases and guiding clients through the complexities of transformation

Set yourself apart:

• Experience & interest in fast evolving areas such as Enterprise or SMB transformation, platform strategy, trust & safety, or scaled operations
• Experience in consulting or internal transformation/strategy teams within Comms & Media, Software & Platforms, or High Tech
• Demonstrated ability to own and drive complex challenges, providing clarity and delivering impactful, measurable solutions
• Familiarity with emerging technologies such as GenAI, Cloud, or Data Platforms, and an understanding of how they can create significant business value
• Relevant certifications (e.g., Agile, Cloud, Data, Architecture) or experience with modern delivery methodologies

What's in it for you

At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

You will have the opportunity to make a distinct impact to one of the most important segments in the global economy. Not only will you be working with like minded, passionate and innovative individuals across the team, but you will also learn new skills with continuous progression opportunities available.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.

Locations: London

Additional Information Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .

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