Job Description
The Enterprise Operational Resilience team is looking to hire Crisis Management & Scenario testing Consultant to help drive the continuous enhancement of the crisis event management response structure and play a lead role in facilitating and coordinating large scale disruption events to ensure the organisation maintains operational resilience and can effectively respond and mitigate any potential incidents that occur successfully.
The individual will be required to create the maturity strategy and plan to ensure implementation of an enhanced framework across the globe, partnering with business and functional leads to ensure effective embedding of roles and responsibilities. They will lead on coordinating disruption events with stakeholders, to ensure adequate response and communications during incidents. They will also help to ensure robust and continuous testing of the response and recovery capabilities via further sophistication of a scenario testing program, as well as lead post incident continuous enhancement projects and reporting activities.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
What you'll bring
- Proven leadership of enterprise-wide crisis management frameworks with extensive experience in a organisation with an extended global presence (in large number of regions, countries and cities)
- Must be available for on call 24/7/365 to lead global disruption events with ability to remain calm and decisive under pressure.
- Deep understanding of global operational resilience related regulatory requirements and industry standards / frameworks including FCA, EU (DORA), FFIEC, CBI and NIST.
- Design thinking and data literacy - able to translate threat intelligence and incident metrics into updated scenarios.
- Proven track record of leading and facilitating global crisis events across multiple time zones and business units covering a range of disruption scenarios (including technology, third party, cyber and physical risk events).
- Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels - able to brief Executives, Boards and regulators if required succinctly.
- Collaboration oriented - works across business, operations, functional teams and third parties developing relationships and partnering / supporting during disruption events.
- Certifications such as CBCP, MBCI, DRI or equivalent a plus
- Experience in financial services required; insurance sector experience is a strong plus
- Strong written and verbal communication and presentation skills
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please contact your recruiter.
