Head of Guest Relations

Head of Guest Relations - Luxury Environment with Live-in Available Up to £45,000 plus bonus, private medical & excellent benefits

We're recruiting for a Head of Guest Relations in Bridport, offering a fantastic opportunity to lead the front-of-house experience within a luxury hospitality setting. This is an ideal role for a Reception Manager ready to step up, or an experienced leader looking to further develop within a high-end environment in Bridport.

Why apply / What's in it for you?

• Salary of up to £45,000
• Live-in accommodation available if needed
• You'll benefit from private medical insurance
• Annual bonus scheme
• Company pension scheme
• Ongoing training and development opportunities
• You'll work in a unique luxury setting commutable from Weymouth

Key Responsibilities: As Head of Guest Relations, you'll take ownership of the full guest journey:

• Lead and manage the reception team on a day-to-day basis
• Oversee guest experience from arrival through to departure
• Handle check-in, check-out and guest enquiries with professionalism
• Manage reservations, spa bookings and special requests
• Ensure every guest receives a personalised, memorable stay
• Maintain high standards across all front-of-house operations

What we're looking for: To succeed as Head of Guest Relations in Bridport, you'll need:

• Previous experience as a Reception Manager or in guest relations within a luxury or 5-star environment
• A strong focus on delivering exceptional guest experiences
• Excellent leadership and team management skills
• Flexibility to work a 40-hour rota including evenings and weekends
• Strong organisational and communication abilities
• A passion for hospitality and attention to detail

If you're looking for your next step as a Head of Guest Relations in Bridport, and want to join a high-end environment commutable from Weymouth, we'd love to hear from you. Apply now.

Job Number 935416 / INDSOTONMGR Location Bridport Role Head of Guest Relations

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.