Lead Business Analyst (Biometric Integrations) - Home Office - G7

Croydon, Manchester, Sheffield.

Migration & Borders Digital delivers secure, integrated digital services that support the transformation of migration and border services.

As a Lead Business Analyst, you will provide strategic leadership for business analysis across complex, high risk programmes. You will be accountable for setting the analytical approach, assuring quality across teams.

Acting as the senior analytical voice, you will work closely with programme leadership, policy and operational stakeholders in a highly ambiguous and politically sensitive environment. You will shape and challenge policy intent, balance delivery, security, cost and risk trade offs, and ensure solutions integrate effectively across organisational and system boundaries.

You will lead business analysis outcomes, defining problems, shaping scope, and guiding teams toward clear, evidence-based conclusions. This includes working at a detailed technical level, with a strong understanding of integrated systems, APIs and data flows, and the confidence to engage with development teams using JSON/XML message formats.

You will develop and assure senior business analysts, building capability, confidence and strategic thinking across the profession. You will also advise on meaningful metrics to demonstrate business value and identify service improvement opportunities.

We are particularly interested in candidates with experience in technical business analysis, biometrics or identity technologies, or immigration, border or security related services.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

A Lead Business Analyst will have a good understanding of strategic arenas, leading large/complex projects. Strong people management, mentoring and coaching skills

Able to develop best practice and assist with communities of practice. Ensuring outcomes are aligned to service vision/ business strategy by connecting the current/future business models whilst delivering future business architecture strategy. Support and inform iteration, evolution and optimisation.

Strong stakeholder management skills, forming strategic relationships with senior stakeholders. Challenge constructively, acting as a critical voice to stakeholders and delivery colleagues to achieve outcomes. Lead effective communications to support design, build and delivery teams which meet user needs and business objectives.

Main Responsibilities

• Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across the Profession.
• Working with the Head of Role to develop and embed clear and consistent Business Analysis standards, guidance and templates across the Profession.
• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
• Planning and leading significant areas of Business Analysis delivery, leading the challenge and driving through to conclusions.
• Developing a specialist area and delivering coaching and mentoring to staff within this area to develop their Business Analysis and professional skillset, confidence and strategic thinking. Overseeing the work of other business analysts to ensure work is focused on the right solution to deliver business value.
• Advising the business around which metrics to put in place to ensure the product is adding business value and to identify service improvement opportunities.
• Modelling complex processes/procedures using established techniques with understanding of their purpose and importance.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available.

Essential Skills

• Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups.
• Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story.
• Recent experience of working in the delivery of technology.
• Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required.
• Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product.
• Eliciting requirements and needs and leading investigations and implementations of changes to programme scope.