Location Successful candidates may be based in any of our office locations -. Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
Oct 22, 2026
Full time
Location Successful candidates may be based in any of our office locations -. Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
Location London About the job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that colleagues can work productively, systems remain available, and technical issues are resolved quickly and effectively. As organisations continue to adopt modern, hybrid working models, strong operational leadership and service excellence are essential. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Ensuring the resilience and performance of our internal IT services is key to supporting our people and delivering on this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service performance, enhancing user experience, and integrating IT and estates support to create seamless services across our offices and technology platforms. As a Service Desk Manager , you will lead the delivery of first- and second-line IT support across Ofgem. You will manage a team supporting end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs. You will drive service improvement, embed ITIL best practice and ensure services evolve to meet current and future demands. This is a key leadership role within a fast-paced operational environment, requiring strong service management expertise, excellent stakeholder engagement and a focus on delivering outstanding user outcomes. Job description You will be responsible for: Leading the delivery of Service Desk operations, ensuring effective first- and second-line support across all sites Managing and developing a team of Service Desk analysts, fostering an inclusive and high-performing culture Monitoring and improving service performance against SLAs and KPIs Embedding ITIL best practice across Incident, Request and Problem Management Using service data, user feedback and performance metrics to drive continual service improvement Overseeing rota planning and resource scheduling to support hybrid and on-site working requirements Maintaining knowledge bases and documented processes to ensure consistent service delivery Providing technical advice to project teams on service readiness and ongoing support Building strong relationships with internal stakeholders and external suppliers to enable joined-up service delivery Supporting the integration of IT and estates services, including sustainability and workplace initiatives Managing supplier performance and ensuring alignment with service expectations We are looking for: An experienced IT Service Desk Manager or Service Management professional with a strong track record of leading operational teams in complex environments. You will be a confident leader with a passion for delivering excellent customer service and driving continuous improvement. You may come from a service desk, IT operations or service management background, but you will demonstrate: Proven experience managing IT service desk operations Strong leadership capability, with experience developing and motivating teams Experience managing service performance against SLAs and KPIs Sound understanding of ITIL frameworks and service management best practice Ability to analyse data and identify opportunities to improve service delivery Strong stakeholder engagement and communication skills Experience working with third-party suppliers and service providers An ITIL qualification (e.g. ITIL v4 Foundation) is expected, or a willingness to achieve this within 6 months. Experience of service improvement initiatives, estates integration, or working in a public sector or regulated environment would be beneficial. This is an opportunity to play a key role in enabling Ofgem's digital services by ensuring reliable, high-quality IT support across the organisation. You will help create a service desk function that is responsive, efficient and continuously improving, supporting colleagues to deliver on Ofgem's mission at a critical time of change. Person specification Essential Criteria Professional Expertise - Demonstrated capability in leading an enterprise-wide team in IT service operations, with a track record of high performance and delivery in previous roles (Lead Criteria) ITIL Knowledge & Application - Strong working knowledge of ITIL processes with a requirement to hold currently or to obtain a minimum of ITIL v4 Foundation within 6 months of role acceptance (Lead Criteria) Service Delivery Management - Experience managing end-to-end IT service delivery, with accountability for performance against KPIs and service expectations. Stakeholder Engagement - Proven ability to build and manage effective working relationships with internal and external stakeholders, including influencing service reporting and improvement discussions Problem Resolution Leadership - Experience leading teams in diagnosing and resolving technical issues, with a focus on improving service desk performance and user outcomes. Desirable Criteria Experience in Service Improvement Initiatives - Exposure to or involvement in continuous improvement activities, including identifying and implementing changes to enhance service desk performance or user experience. Understanding of Public Sector Digital Standards - Awareness of government digital service standards, accessibility requirements, or experience working within a regulated or policy-driven environment.
Oct 20, 2026
Full time
Location London About the job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that colleagues can work productively, systems remain available, and technical issues are resolved quickly and effectively. As organisations continue to adopt modern, hybrid working models, strong operational leadership and service excellence are essential. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Ensuring the resilience and performance of our internal IT services is key to supporting our people and delivering on this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service performance, enhancing user experience, and integrating IT and estates support to create seamless services across our offices and technology platforms. As a Service Desk Manager , you will lead the delivery of first- and second-line IT support across Ofgem. You will manage a team supporting end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs. You will drive service improvement, embed ITIL best practice and ensure services evolve to meet current and future demands. This is a key leadership role within a fast-paced operational environment, requiring strong service management expertise, excellent stakeholder engagement and a focus on delivering outstanding user outcomes. Job description You will be responsible for: Leading the delivery of Service Desk operations, ensuring effective first- and second-line support across all sites Managing and developing a team of Service Desk analysts, fostering an inclusive and high-performing culture Monitoring and improving service performance against SLAs and KPIs Embedding ITIL best practice across Incident, Request and Problem Management Using service data, user feedback and performance metrics to drive continual service improvement Overseeing rota planning and resource scheduling to support hybrid and on-site working requirements Maintaining knowledge bases and documented processes to ensure consistent service delivery Providing technical advice to project teams on service readiness and ongoing support Building strong relationships with internal stakeholders and external suppliers to enable joined-up service delivery Supporting the integration of IT and estates services, including sustainability and workplace initiatives Managing supplier performance and ensuring alignment with service expectations We are looking for: An experienced IT Service Desk Manager or Service Management professional with a strong track record of leading operational teams in complex environments. You will be a confident leader with a passion for delivering excellent customer service and driving continuous improvement. You may come from a service desk, IT operations or service management background, but you will demonstrate: Proven experience managing IT service desk operations Strong leadership capability, with experience developing and motivating teams Experience managing service performance against SLAs and KPIs Sound understanding of ITIL frameworks and service management best practice Ability to analyse data and identify opportunities to improve service delivery Strong stakeholder engagement and communication skills Experience working with third-party suppliers and service providers An ITIL qualification (e.g. ITIL v4 Foundation) is expected, or a willingness to achieve this within 6 months. Experience of service improvement initiatives, estates integration, or working in a public sector or regulated environment would be beneficial. This is an opportunity to play a key role in enabling Ofgem's digital services by ensuring reliable, high-quality IT support across the organisation. You will help create a service desk function that is responsive, efficient and continuously improving, supporting colleagues to deliver on Ofgem's mission at a critical time of change. Person specification Essential Criteria Professional Expertise - Demonstrated capability in leading an enterprise-wide team in IT service operations, with a track record of high performance and delivery in previous roles (Lead Criteria) ITIL Knowledge & Application - Strong working knowledge of ITIL processes with a requirement to hold currently or to obtain a minimum of ITIL v4 Foundation within 6 months of role acceptance (Lead Criteria) Service Delivery Management - Experience managing end-to-end IT service delivery, with accountability for performance against KPIs and service expectations. Stakeholder Engagement - Proven ability to build and manage effective working relationships with internal and external stakeholders, including influencing service reporting and improvement discussions Problem Resolution Leadership - Experience leading teams in diagnosing and resolving technical issues, with a focus on improving service desk performance and user outcomes. Desirable Criteria Experience in Service Improvement Initiatives - Exposure to or involvement in continuous improvement activities, including identifying and implementing changes to enhance service desk performance or user experience. Understanding of Public Sector Digital Standards - Awareness of government digital service standards, accessibility requirements, or experience working within a regulated or policy-driven environment.
Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.
Oct 20, 2026
Full time
Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, cloud technology underpins the delivery of secure, scalable and modern digital services. As organisations continue to accelerate cloud adoption, strong technical architecture is essential to ensure platforms are resilient, compliant and capable of supporting long-term transformation. At Ofgem, architecture plays a vital role in enabling the digital services, data capabilities and operational systems that support our mission to protect energy consumers and drive the transition to Net Zero. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our technology estate and expanding our use of Microsoft Azure as a strategic platform. This includes delivering secure, scalable and cost-effective cloud solutions that support digital services, data platforms and organisational change across the business. As a Senior Technical Architect (Azure) , you will lead the design and assurance of Azure-based solutions across a diverse portfolio of programmes and services. You will provide architectural direction, shape technical strategies and ensure Azure environments are secure, scalable, resilient and aligned with enterprise architecture principles. Working closely with architects, engineers, delivery teams and senior stakeholders, you will help drive consistency, governance and best practice across Ofgem's cloud landscape, while supporting the successful delivery of critical digital transformation initiatives. This is a highly influential role requiring deep Azure expertise, strong architectural capability and the ability to balance technical excellence with organisational objectives. Job description You will be responsible for: Leading the design of secure, scalable and cost-effective solutions on Microsoft Azure Providing technical assurance and architectural oversight across Azure projects and programmes Defining and promoting architecture standards, patterns and best practices Supporting Azure governance, compliance and cloud adoption frameworks Working with delivery teams to integrate Azure services across enterprise and hybrid environments Applying enterprise architecture frameworks to support consistent design and governance Identifying technical risks and ensuring appropriate mitigations are implemented Creating reusable architecture patterns, standards and documentation Influencing architectural decision-making and contributing to governance forums Mentoring technical architects and engineers, helping build Azure capability across DDSS We are looking for: A highly experienced technical architect with a strong track record of designing and delivering Azure solutions within large or complex environments. You will be comfortable operating at both strategic and technical levels, providing leadership, challenge and guidance to stakeholders across the organisation. You will demonstrate: Strong experience designing and delivering solutions on Microsoft Azure Knowledge of Azure security frameworks, compliance standards and identity management Experience defining and applying governance models for cloud adoption and optimisation Strong understanding of enterprise architecture principles and frameworks such as TOGAF Experience using architectural modelling tools and techniques, including ArchiMate, UML or equivalent The ability to provide technical leadership across multidisciplinary teams Excellent stakeholder management, communication and influencing skills A proactive approach to identifying risks, opportunities and continuous improvement Relevant certifications are expected (or achievable within six months), including: Microsoft Certified: Azure Solutions Architect Expert BCS Enterprise Architecture Certification or equivalent architectural qualification Experience with Infrastructure as Code, DevOps practices, government standards or regulated environments would be beneficial. This is an opportunity to play a key role in shaping Ofgem's Azure architecture capability and cloud strategy. You will help ensure critical platforms and services are secure, scalable and fit for the future, supporting digital transformation initiatives that make a real difference to consumers and the UK's evolving energy system. Person specification Essential Criteria Strong background in design and delivery of solutions on Microsoft Azure (Lead Criteria) Familiarity with Azure security frameworks, compliance standards, and identity management practices. (Lead Criteria) Experience in definition and application of governance models for Azure cloud adoption and optimisation. Ability to provide technical direction, collaboration, and support for multi-disciplinary IT teams and architects. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Holds or can obtain the following certifications or equivalent within 6 months: Formal Architectural Qualification such as BCS EA Certification or equivalent. Cloud Architecture Certification: Microsoft Azure Solution Architect (Expert). Desirable Criteria Experience with Infrastructure as Code and DevOps practices. Awareness of government digital standards and assurance processes.
Oct 20, 2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, cloud technology underpins the delivery of secure, scalable and modern digital services. As organisations continue to accelerate cloud adoption, strong technical architecture is essential to ensure platforms are resilient, compliant and capable of supporting long-term transformation. At Ofgem, architecture plays a vital role in enabling the digital services, data capabilities and operational systems that support our mission to protect energy consumers and drive the transition to Net Zero. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our technology estate and expanding our use of Microsoft Azure as a strategic platform. This includes delivering secure, scalable and cost-effective cloud solutions that support digital services, data platforms and organisational change across the business. As a Senior Technical Architect (Azure) , you will lead the design and assurance of Azure-based solutions across a diverse portfolio of programmes and services. You will provide architectural direction, shape technical strategies and ensure Azure environments are secure, scalable, resilient and aligned with enterprise architecture principles. Working closely with architects, engineers, delivery teams and senior stakeholders, you will help drive consistency, governance and best practice across Ofgem's cloud landscape, while supporting the successful delivery of critical digital transformation initiatives. This is a highly influential role requiring deep Azure expertise, strong architectural capability and the ability to balance technical excellence with organisational objectives. Job description You will be responsible for: Leading the design of secure, scalable and cost-effective solutions on Microsoft Azure Providing technical assurance and architectural oversight across Azure projects and programmes Defining and promoting architecture standards, patterns and best practices Supporting Azure governance, compliance and cloud adoption frameworks Working with delivery teams to integrate Azure services across enterprise and hybrid environments Applying enterprise architecture frameworks to support consistent design and governance Identifying technical risks and ensuring appropriate mitigations are implemented Creating reusable architecture patterns, standards and documentation Influencing architectural decision-making and contributing to governance forums Mentoring technical architects and engineers, helping build Azure capability across DDSS We are looking for: A highly experienced technical architect with a strong track record of designing and delivering Azure solutions within large or complex environments. You will be comfortable operating at both strategic and technical levels, providing leadership, challenge and guidance to stakeholders across the organisation. You will demonstrate: Strong experience designing and delivering solutions on Microsoft Azure Knowledge of Azure security frameworks, compliance standards and identity management Experience defining and applying governance models for cloud adoption and optimisation Strong understanding of enterprise architecture principles and frameworks such as TOGAF Experience using architectural modelling tools and techniques, including ArchiMate, UML or equivalent The ability to provide technical leadership across multidisciplinary teams Excellent stakeholder management, communication and influencing skills A proactive approach to identifying risks, opportunities and continuous improvement Relevant certifications are expected (or achievable within six months), including: Microsoft Certified: Azure Solutions Architect Expert BCS Enterprise Architecture Certification or equivalent architectural qualification Experience with Infrastructure as Code, DevOps practices, government standards or regulated environments would be beneficial. This is an opportunity to play a key role in shaping Ofgem's Azure architecture capability and cloud strategy. You will help ensure critical platforms and services are secure, scalable and fit for the future, supporting digital transformation initiatives that make a real difference to consumers and the UK's evolving energy system. Person specification Essential Criteria Strong background in design and delivery of solutions on Microsoft Azure (Lead Criteria) Familiarity with Azure security frameworks, compliance standards, and identity management practices. (Lead Criteria) Experience in definition and application of governance models for Azure cloud adoption and optimisation. Ability to provide technical direction, collaboration, and support for multi-disciplinary IT teams and architects. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Holds or can obtain the following certifications or equivalent within 6 months: Formal Architectural Qualification such as BCS EA Certification or equivalent. Cloud Architecture Certification: Microsoft Azure Solution Architect (Expert). Desirable Criteria Experience with Infrastructure as Code and DevOps practices. Awareness of government digital standards and assurance processes.
Location Glasgow, Salford, Sheffield About the job Job summary The Digital Corporate Enablement Office, DCEO, is focussed on internal facing systems supporting business functions. This role is within the Metis Data Analytics, MDA team. Metis is the Home Office implementation of Oracle Fusion ERP and is used by over 55,000 colleagues across the department and a growing number of Arm's Length Bodies. The MDA team provide analytic and reporting support through Fusion Data Intelligence and other Oracle reporting products across the department including the full breadth of HR and Finance data to employees, line managers, functional teams and projects. This is a very busy space where the ability to prioritise and communicate strategy and rationale with Stakeholders is key. The Lead Product Manager is a key member of the DCEO and its Senior Management Team. In conjunction with the other Lead Product Managers, you will provide leadership and direction to all products in Metis. You will also maintain the high-level roadmap for reporting and data analytics across multiple related product teams and will be expected to line manage, coach, and support your multi-disciplined team, comprising of multiple professions. You will be involved in hiring associate Product Managers, Product Managers, Senior Product Managers and contractors, and provide leadership across the community of Product Managers. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description The Lead Product Manager is a key member of the Digital Corporate Enablement Office and a part of the Metis Leadership Team. You will provide leadership and direction to all products in a portfolio or product group. You will also maintain the high-level roadmap across multiple related product teams and will be expected to line manage, coach and support Senior Product Managers and/or Product Managers. You will be involved in hiring associate Product Managers, Product Managers, Senior Product Managers and contractors, and provide leadership across the community of Product Managers. Metis is the Home Office's implementation of Oracle Fusion Enterprise Resource Planning (ERP) system. The Lead Product Manager will provide high-bandwidth interface between the product teams and Finance/HR stakeholders to ensure the roadmap, business requirement and Metis capabilities align. The main focus of the team you will join is the delivery of Analytics / Reporting dashboards covering the full range of the Metis Product. This includes delivery for new products and enhancements / new features for Business As Usual products. The predominant tool used by the team is Fusion Dynamic Intelligence. Person specification Main Responsibilities Shape the portfolio vision with the director, engaging teams and stakeholders in its evolution. Monitor other Home Office and cross-government portfolios to identify opportunities for reuse or repurposing of products. Prioritise development work through a value-driven portfolio backlog. Line manage, coach, and mentor a multi-disciplinary team, supporting their growth through training and role alignment. Set strategic communication approaches to keep stakeholders informed and promote product uptake. Lead on using product data and user feedback to drive continuous improvement and champion evidence-based design across the department. Ensure product quality aligns with standards including the Government Digital Service Standard, Technology Code of Practice, TDA standards, and accessibility legislation, promoting these across government. Assure product roadmaps, release plans, and lifecycle strategies from inception to retirement, ensuring alignment with related products and departmental goals. Essential Skills Focusing on outcomes rather than solutions and the ability to translate a vision into deliverable, measurable goals. Decision-making, with an ability to digest information from a multitude of sources and use that to develop a prioritized roadmap, often despite multiple conflicting demands. Building long-term, strategic relationships with senior stakeholders and using those relationships to influence the development and enhancement of services, products, and systems. Taking a product through its lifecycle from discovery through to live. Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience. Technical understanding of your product/service, a good understanding of technology and digital service delivery is crucial for communicating with stakeholders and delivery teams to support informed decision making and impacting those decisions.
Oct 20, 2026
Full time
Location Glasgow, Salford, Sheffield About the job Job summary The Digital Corporate Enablement Office, DCEO, is focussed on internal facing systems supporting business functions. This role is within the Metis Data Analytics, MDA team. Metis is the Home Office implementation of Oracle Fusion ERP and is used by over 55,000 colleagues across the department and a growing number of Arm's Length Bodies. The MDA team provide analytic and reporting support through Fusion Data Intelligence and other Oracle reporting products across the department including the full breadth of HR and Finance data to employees, line managers, functional teams and projects. This is a very busy space where the ability to prioritise and communicate strategy and rationale with Stakeholders is key. The Lead Product Manager is a key member of the DCEO and its Senior Management Team. In conjunction with the other Lead Product Managers, you will provide leadership and direction to all products in Metis. You will also maintain the high-level roadmap for reporting and data analytics across multiple related product teams and will be expected to line manage, coach, and support your multi-disciplined team, comprising of multiple professions. You will be involved in hiring associate Product Managers, Product Managers, Senior Product Managers and contractors, and provide leadership across the community of Product Managers. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office . Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. Job description The Lead Product Manager is a key member of the Digital Corporate Enablement Office and a part of the Metis Leadership Team. You will provide leadership and direction to all products in a portfolio or product group. You will also maintain the high-level roadmap across multiple related product teams and will be expected to line manage, coach and support Senior Product Managers and/or Product Managers. You will be involved in hiring associate Product Managers, Product Managers, Senior Product Managers and contractors, and provide leadership across the community of Product Managers. Metis is the Home Office's implementation of Oracle Fusion Enterprise Resource Planning (ERP) system. The Lead Product Manager will provide high-bandwidth interface between the product teams and Finance/HR stakeholders to ensure the roadmap, business requirement and Metis capabilities align. The main focus of the team you will join is the delivery of Analytics / Reporting dashboards covering the full range of the Metis Product. This includes delivery for new products and enhancements / new features for Business As Usual products. The predominant tool used by the team is Fusion Dynamic Intelligence. Person specification Main Responsibilities Shape the portfolio vision with the director, engaging teams and stakeholders in its evolution. Monitor other Home Office and cross-government portfolios to identify opportunities for reuse or repurposing of products. Prioritise development work through a value-driven portfolio backlog. Line manage, coach, and mentor a multi-disciplinary team, supporting their growth through training and role alignment. Set strategic communication approaches to keep stakeholders informed and promote product uptake. Lead on using product data and user feedback to drive continuous improvement and champion evidence-based design across the department. Ensure product quality aligns with standards including the Government Digital Service Standard, Technology Code of Practice, TDA standards, and accessibility legislation, promoting these across government. Assure product roadmaps, release plans, and lifecycle strategies from inception to retirement, ensuring alignment with related products and departmental goals. Essential Skills Focusing on outcomes rather than solutions and the ability to translate a vision into deliverable, measurable goals. Decision-making, with an ability to digest information from a multitude of sources and use that to develop a prioritized roadmap, often despite multiple conflicting demands. Building long-term, strategic relationships with senior stakeholders and using those relationships to influence the development and enhancement of services, products, and systems. Taking a product through its lifecycle from discovery through to live. Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience. Technical understanding of your product/service, a good understanding of technology and digital service delivery is crucial for communicating with stakeholders and delivery teams to support informed decision making and impacting those decisions.
