Service Manager - Supported Living

We are recruiting a Service Manager for Theo who lives in his own home in Swindon on a Hybrid working basis.

We are seeking a hands on enthusiastic Service Manager who can motivate and develop a positive workplace culture within a team.

Our service is not one size fits all

• it's designed around each individual, entirely focused on the person, bespoke to their wants and needs.

You will be responsible for the day to day operational service and a team of support workers where you will provide guidance and supervision in a well led manner.

We prioritise the well being of our employees, believing in looking after our employees just as much as we do the people we support.

Our priorities include offering support, coaching, and a reflective space to help you thrive.

Join a collaborative team that works creatively to achieve shared goals.

The benefits of working with us include:

• Hybrid role - 3 days working remotely, 1 day office based, and 1 service visit a week.
• £30,712.50 per annum
• 28 days annual leave up to 4 additional leave days (1 for each year of service)
• Company pension
• Full induction & ongoing paid training
• Retail discounts
• Medical Cashback Plan (after probation)
• Employee Assistance Programme
• Continuous professional & personal development
• Career progression opportunities

We support adults and young people with learning disabilities, autism, and mental health difficulties to live independently in the community.

As a compassionate, person centred company, we focus on creating individualised support packages that empower people to live fulfilling lives.

We believe everyone deserves to have deep, caring and meaningful relationships, the right to grow and develop and have access to a safe and welcoming home.

We believe services should be tailored to each individual and that creativity and thinking outside the box are key to delivering bespoke support.

He wakes up happy every day, eager to enjoy life through activities like sports, cycling, boxing, bowling, and exploring new places.

A West Ham supporter, Theo also enjoys gaming and challenging others on WII sports.

He likes helping with cooking and caring for his home, especially with music on and a bit of singing and dancing.

Theo has a mild to moderate learning disability, dyspraxia, attachment disorder, and ADHD, requiring support with personal care.

He benefits from a confident, calm team that can build trust and provide reassurance when needed.

Meaningful relationships are important to Theo; he spends time with his mum on a regular basis, and his support team mean a lot to him.

Put Theo first and appreciate him for the amazing person he is.

Stand by Theo through tough times and be resilient.

Assess situations with patience and empathy.

Bring a lively, friendly, and caring personality.

Have a good sense of humour and be able to share jokes and pranks.

Be trustworthy, loyal, and upfront, with strong boundaries.

Follow routines and be flexible and creative when needed.

Communicate well and be reliable and supportive.

We are looking for a Service Manager to:

• Visit Theo and his team at his home on a regular basis.
• Work closely with Theo's deputy service manager to ensure that Theo is receiving high standards of care and support.
• Manage Theo's team's training, annual leave and rotas.
• Manage the finances within Theo's service, including Seco Support finances as well as Theo's.
• Be responsible for ensuring that BrightHR is completed for all team members and up to date.
• Complete formal supervisions, probations and appraisals in line with Seco timescales.
• Be responsible for updating risk assessments and support plans.
• Ensure Theo's service is compliant with CQC standards.
• Lead reviews and ensure updates are made to Theo's support and PBS plan.
• Meet regularly with Theo's mum and professional team.
• Interview and support new team members.
• Be part of a local on call service.
• Provide direct support to Theo should this be required.
• Have an NVQ3 or equivalent Health & Social Care Diploma (essential).

Minimum 2 years' experience in managing a service supporting vulnerable adults with autism and learning disabilities.

Full training will be provided through Seco Supports induction programme and online learning.

Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position.

If you want to join Theo's journey and be part of his team, please complete an application.

We look forward to hearing from you.

Proud member of the Disability Confident employer scheme

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).