Bank Care Team Leader

Job title: Bank Care Team Leader

Department: Health and Social Care (Qualified and Non-Qualified)

Operation: Sanctuary Care

Location: Chadwell House Residential Care Home, 372 Chadwell Heath Lane, Romford, Essex, RM6 4YG, Romford

Salary: £15.18 per hour

Hours: as and when required

Requisition: 227427

Proud to be not-for-profit, Sanctuary Care provides high quality care homes where people are looked after with dignity and respect. Our mission is to go beyond standard expectations of care by enriching the lives of residents, their loved ones, and our dedicated staff.

We're excited to welcome a Bank Care Team Leader to our friendly team at Chadwell House Residential Care Home in Romford.

We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes back into our people and our homes. From your first day to your dream role, we'll help you get there.

When you join Sanctuary Care, you're joining an award-winning team where colleagues and residents truly matter. We're proud winners of prestigious awards for care and training.

• Support the wellbeing of residents and help them feel at home
• Work together as a team to enrich residents' lives and support colleagues
• Deliver personalised care in line with individual care plans
• Make leisure and social activities part of every day
• Guide and encourage Care Assistants in their development
• Experience in care (NVQ3/SVQ3 in Social Care or equivalent is desirable)
• Ability to communicate clearly and work flexibly
• Team player who values collaboration
• Kindness and genuine interest in older people
• Commitment to treating everyone with dignity and respect

You deserve more than the basics. That's why, alongside 20 days' annual leave (pro rata, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension, Sanctuary Care has created a package to help you thrive:

• CQC/CI inspection bonus
• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and paid volunteering days
• Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
• Flexible working options
• Free staff meals on long shifts
• Exclusive retail discounts, Cycle to Work, and brand-new salary sacrifice electric car schemes

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

94% of our colleagues told us they would recommend Sanctuary Care to family and friends as a great place to work. This reflects our commitment to a supportive culture and ensuring staff have the tools, training, and encouragement to reach their potential while celebrating individuality and the difference you make every day.

Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care.

Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.

We're currently only accepting applications from those with the right to work in the UK. If you're applying internally, please use your internal careers account to submit your application. We may receive a high volume of applications and reserve the right to close this advert early - so don't miss out, apply as soon as you can.

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office to prevent illegal working. A enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.