Role Description & Responsibilities
The SOLIDWORKS User Experience Design team is a multidisciplinary group of user experience designers, researchers, and engineers who are responsible for the user experience and user interface of SOLIDWORKS products. Our products span desktop, web, mobile, and AR/VR platforms.
As a User Experience Research Intern, you'll help ensure user insights are at the heart of our product development. You'll support and conduct a range of research activities to uncover user needs, test designs, and improve the experience across our platforms. This is an opportunity to make a real impact while gaining hands on experience in an enterprise software environment.
Some of your responsibilities will include the following:
- Assist in planning and conducting user research across product discovery, concept development, and detailed design phases
- Support and run remote usability tests, user interviews, surveys, and other research studies
- Manage participant recruitment, scheduling, and study logistics to ensure timely and organized execution
- Contribute to exploratory and evaluative research focused on AI assisted engineering workflows and next generation interaction models
- Analyze qualitative and quantitative data to uncover actionable insights
- Create journey maps and other visual artifacts to communicate user workflows, goals, pain points, and opportunities
- Contribute to improving research operations, documentation processes, and participant management systems
Qualifications
- Currently enrolled in or recently completed a Bachelor's or Master's degree in Human Factors, UX Research, Product Design, HCI, or a related field
- Familiarity with user centered design and UX research methods, such as interviews, usability testing, surveys, task analysis, user journey mapping, and heuristic evaluations
- Strong communication skills-able to clearly share research plans and insights in both verbal and written formats
- Detail oriented and organized, with an interest in both research and operations
- Experience with UX tools (Figma, Miro/Mural/Figjam, Excel/Sheets) is a plus
- Exposure to or interest in CAD, 3D modeling, or SOLIDWORKS is a bonus, but not required