Service Advisor

Location: Warrington
Salary: Circa £28,600 basic + overtime + bonus
OTE: £800-£1,200 per month

Working Hours:
45 hours Monday to Friday
Saturday mornings on rota (currently 1 in 4, paid overtime)

Job Type: Full-time Permanent

We're recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors.

You'll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month.

As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover.

• Meet and greet service customers
• Manage bookings, job cards, and workshop liaison
• Keep customers updated on vehicle progress and costs
• Upsell service plans, tyres, alignment, and additional work
• Deliver excellent customer service to maximise feedback scores
• Ensure accurate administration and invoicing

• Previous experience as a Service Advisor within a main dealership environment
• Strong communication and customer-facing skills
• Confident upselling and working to targets
• Organised with good IT and DMS experience
• Full UK Driving Licence

• Circa £28,600 basic salary
• Paid overtime for weekend work
• Realistic bonus of £800-£1,200 per month
• Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment)
• Stable, well-managed Aftersales department
• Long-term career progression opportunities

Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you'll have the opportunity to build a long-term career within a supportive Aftersales team.